Quantities not working Topic
PaisleyBean
11/27/15
Two items not working for sure - bananas and mozzarella cheese. If I put in .5 banana, calories for a whole banana are entered. If I put in 1.5 oz for cheese, I get one ounce total.
This seems to be since the last update. Extremely frustrating. Please give me back my old program.
PaisleyBean
11/27/15
No change tried to enter 1.25 ounces of something, but only one ounce shows. Can't enter 1.25, can't enter .25. both ways give you the total for one ounce.
PaisleyBean
11/28/15
So awesome. No one answers from tech support. Have just finished entering my sandwich for lunch, one slice of bread at a time because the system will no longer allow me to put in 2 for quantity.
PaisleyBean
11/30/15
Found the reason and temporary solution under "Support", glad to see it there. Wish there had been an answer pointing me there, would have found it earlier and saved a lot of frustration. But thank you for posting it, I will make a point to go there more often.
Midnightsky
12/01/15
replied to PaisleyBean
Would you mind sharing the link for the solution you found? I am having the same issue and have not been able to find an answer either :(
Support
12/03/15
Hello, sorry about the troubles, here is the link: https://www.mynetdiary.com/supportArticle.do?articleId=4102
The fix was submitted to Apple on 11/25, still waiting for review... We hope it gets reviewed and approved by Apple today (12/3) or tomorrow.
Quantities not working