Frequently Asked Questions (FAQ)

Before You Start

Yes. Keeping track of your calories with a food diary is simple and effective, and it has been proven in multiple scientific studies.

Moreover, it has been proven by millions of our members - read some of their success stories. Calories are the bottom line, and MyNetDiary is the best way to track them, help you eat better, balance what you eat, drink and do.

A one-year subscription is available for $59.99 USD. It amounts to only 17 cents a day. While the annual option is the most economical, if you are not sure how long you will be using MyNetDiary, then we recommend purchasing the monthly subscription, available for $8.99 USD.

If you upgraded to Premium online, at www.mynetdiary.com, you will have full access to all of the Premium features in any of MyNetDiary's apps. So, you do not have to pay for the mobile app or upgrade to Premium in the mobile app if you already have Premium membership.

With MyNetDiary Premium, we provide many advanced and personalized tools and features for those who want to improve faster, track and analyze more insights, improve health, or get more personalized advice, guidance, and support. We came up with a very reasonable, balanced set of features in free and paid tiers. We don't show ads or promoted stories. We believe our Premium subscription provides a lot of value, it's very helpful. Even though today you are interested in just one "basic" feature and feel that the cost of MyNetDiary for this single feature is too high, you are getting much more than just this feature with MyNetDiary Premium. Once you start using MyNetDiary Premium, you'll find yourself using many more of its features than this one "basic" feature that you are looking for today. MyNetDiary Premium makes you more successful in the long run.

For people interested in mobile diabetes tracking only, MyNetDiary provides a low-cost option - special "MyNetDiary Diabetes" apps for iOS and Android, available for one-time USD 9.99 purchase. In addition, as a courtesy to our diabetes app users, online food, and exercise tracking on the website are included for free.

Are you ready to meet your weight goal? Sign up now!

MyNetDiary uses several formulas to estimate your weight maintenance calorie needs, and then helps you plan your diet based on this estimate. You can plan your diet based on a target weight and date, or on a desired weight-loss rate.

If you have a nutrition plan provided by your doctor or dietitian, you can enter it into MyNetDiary, overriding MyNetDiary's calculations.

It's comprehensiveness and ease-of-use. Daily food tracking can take 10-20 minutes on other websites, but only a few minutes with MyNetDiary thanks to our Instant Food Entry - it's like Google instant search, only for foods. We feature a huge food database - over a million foods, and simple, streamlined web pages. Additionally, we offer top-of-the-line mobile apps that automatically sync with our website.

No. For support and motivation, you can rely on our active and friendly Online Community from the comfort of your home. You can participate in our forums, supported by a Registered Dietitian, or join one or more groups or teams according to your interests or location.

You can participate in the community online or right from the iPhone and iPad apps. The Android app does not support Community features yet. We are planning it in the future. For the users with Android phones and tablets, we are recommending using the Community page on the website. The web Community is more advanced than even on iOS apps.

MyNetDiary account is needed to sync the data between your MyNetDiary mobile app, online tracking at www.mynetdiary.com website, or MyNetDiary app on your tablet.

MyNetDiary app can be downloaded from the Google Play or from the iOS App Store, as any other mobile app. Downloading and installing the iOS apps to your iPhone or iPad device requires you to sign in with your Apple ID to the 'iTunes & App Store' section of the Settings App built into your iOS device. Downloading and installing the Android apps to your Android phone or tablet requires you to sign in with your Google Account to the Google Play app.

MyNetDiary account is not the same as your Apple ID or Google account.

In the same way, the installed MyNetDiary mobile app can be used with or without the created account, (without storing your records.) If you skipped the creation of the account, you can lose the logged data. To save your mobile app records in the cloud, create the MyNetDiary account as soon as possible. To create an account is possible in the very beginning, or later (from the Settings screen of MyNetDiary mobile app.)

Having a MyNetDiary account means your records entered into the iPhone, iPad or Android app are safely stored in the cloud, (on www.mynetdiary.com servers.)

Two conditions for sync between the apps and website are signing in with the same MyNetDiary credentials and working Internet connection. To trigger the next sync session, go to another day or log the new food entry.

MyNetDiary diet service was developed following proven, scientific, evidence-based guidelines and best practices for dieting and weight loss. MyNetDiary is quite popular with dietitians, nutritionists, and trainers working with their clients using MyNetDiary.

To get you started, MyNetDiary provides free professional packs for dietitians, nutritionists, and trainers. Please see Food Diary for Healthcare Professionals for more information. If you start regular work with your clients using MyNetDiary, you can purchase discounted memberships for them, which could be enabled for automatic information sharing with you.

There are several ways to share your (if you are the patient) or your patient's food diary.

1. There is an option of online, real-time information sharing through the MyNetDiary website. The patient/client can use either the website or one of MyNetDiary's top-rated mobile apps. After enabling information sharing with another person (e.g. dietitian), the other person can see via the website the food diary, weigh-ins, and notes of the client and they can exchange messages. Please see Sending Friend Request for detailed instructions.

2. If ongoing online access to the food diary is not needed, a patient/client can e-mail PDF reports and charts generated on the website. MyNetDiary website has PDF reports for foods, activities, measurements, diet plan, summary reports, and more.

3. Also, a patient/client can enable weekly summary e-mails and forward them to his or her dietitian or trainer. This is the simplest option.

Finally, there is a directory of dietitians and trainers working with MyNetDiary. If you are a professional working with MyNetDiary, you can ask to be included in the directory when you send your credentials for getting the Professional Pack.

Of course, you can keep communicating with your client via e-mail or text messaging, sending additional instructions, links and so on. If you would like to provide some instructional videos, we recommend using specialized video services, such as YouTube or Vimeo.

Ease-of-use and comprehensiveness. Food and exercise tracking are much faster with MyNetDiary, leveraging the same Instant Food Entry and huge food database with over a million foods. MyNetDiary provides top-ranked mobile apps for iPhone, iPad, and Android phones and tablets. Your diary is automatically synced between the mobile device or tablet and your online account. You can log mobile or online, or even change your phone or carrier and keep losing weight with MyNetDiary!

There are many great things available only in MyNetDiary - fastest and most flexible food entry, barcode scanner, PhotoFood service, awesome Today Widget, linking with smartwatches and third-party apps, and much more.

MyNetDiary mobile apps have been recognized by Apple, Google, and many press publications. MyNetDiary's iPhone Calorie Counter PRO was handpicked by Apple as an App Store Essential for "Get in Shape". The iOS apps for iPad and iPhone were selected as Apple Staff Favorite. Our Android app is every bit as good!

MyNetDiary is based on proven science - it's rated as the #1 mobile diet app in an independent study published in the American Journal of Preventive Medicine.

The New York Times, comparing to MyFitnessPal, calls MyNetDiary "simpler, quicker... also, it looks nicer."

No, we do something much better and more accurate than WW points. MyNetDiary keeps track of calories and individual nutrients from food and calories from exercise to help you eat healthfully and ensure your body gets the nutrients it needs.

MyNetDiary provides a daily analysis of saturated fat, cholesterol, sodium, etc, and suggests improvements. Once you found food in our database (super easy with MyNetDiary!), the rest is taken care of for you automatically without any effort on your part. Get the whole picture of your nutrition and exercise with MyNetDiary!

To help you select most healthful foods, MyNetDiary calculates Food Score, to see at a glance which foods are healthier.

General Questions

If you have achieved your goals with MyNetDiary or just changed your mind, you need to cancel your subscription to stop auto-renewal after the current billing cycle.

MyNetDiary Premium Subscription

If you purchased the MyNetDiary Premium subscription on the App Store, you have to cancel your subscription in your settings:

cancel sub

Please see Apple's view, change, or cancel your subscription support article for more information.

If Apple has charged you by mistake, please contact iTunes Customer Support for a refund. All refunds are handled by Apple. Please see iOS App Store Refunds for detailed information. You can also see Apple's support article regarding the refund process and how to identify Apple ID used for this purchase.

Please note that if you paid for a MyNetDiary Premium subscription on MyNetDiary's website, we provide a 14-day money-back guarantee with a full refund, no questions asked. Our support team will issue a full refund within 24 hours of your cancellation request if you are eligible for a refund. It may take up to 3 business days to receive your refund.

The standard Glass of Water is 8 Fl Oz.

Water glasses do not affect any calculations in MyNetDiary, as water consumption does not seem to affect weight loss directly. MyNetDiary provides water tracking because many people want to track it, to ensure they drink enough fluids.

In Water Tracker settings, you can adjust the size of glass, connect to iOS Health, change units, and more.

MyNetDiary Premium provides even more comprehensive water tracking. You can create several other sizes of water glasses and bottles. You can set water goal and get reminders to drink water. Use the Settings of the Water screen of the MyNetDiary iOS app or via the Settings > Water Settings web page. The charts will be based on the logged daily records.

MyNetDiary mobile apps provide many tools to help people track their carbs, blood glucose, medications, and insulin, including special charts and reports.

You can change your primary nutrient from calories to carbs, or to another nutrient, in the App Settings of the mobile app:

In the Coach tab, you can view charts showing your macronutrient intake and comparing it with your plan.

The Day Timeline item includes all the important info related to tracking carbohydrates.

You can add this item to your dashboard by going to Configure Dashboard > Customize Dashboard, and add the Day Timeline item.

With a MyNetDiary Premium subscription, tools for diabetes are available, as well as blood glucose and medication tracking. You can get special reports helping you to see the impact of foods, carbs, medications, and exercise on your blood glucose levels.

Nutrient percentages from Nutrition Facts help us understand if the food is rich or poor in nutrients. FDA defines nutrient amounts used as 100% of Daily Value on food label:

Nutrient Daily Value
Old Label
Daily Value
New Label
Total Fat 65 g ↑78 g
Carbs 300 g 275g↓
Protein 50 g same
Common Nutrients
Sat Fat 20 g same
Cholesterol 300 mg same
Sodium 2400 mg 2300 mg↓
Dietary Fiber 25 g ↑28 g
Vitamins
Vitamin A 5000 IU (1500 mcg) 3000 IU (900 mcg)↓
Vitamin C 60 mg ↑90 mg
Vitamin D 400 IU (10 mcg) ↑800 IU (20 mcg)
Vitamin E 30 IU (20 mg) 22.4 IU (15 mg)↓
Vitamin K 80 mcg ↑120 mcg
Thiamin 1.5 mg 1.2 mg↓
Riboflavin 1.7 mg 1.3 mg↓
Niacin 20 mg 16 mg↓
Vitamin B6 2 mg 1.7 mg↓
Folate 400 mcg same
Vitamin B12 6 mcg 2.4 mcg↓
Pantothenic Acid 10 mg 5 mg↓
Minerals
Calcium 1000 mg ↑1300 mg
Iron 18 mg same
Potassium 3500 mg ↑4,700 mg
Phosphorus 1000 mg ↑1250 mg
Magnesium 400 mg ↑420 mg
Zinc 15 mg 11 mg↓
Selenium 70 mcg 55 mcg↓
Copper 2 mg 0.9 mg↓
Manganese 2 mg ↑2.3 mg

We wish we were able to send refunds, but all refunds on the App Store are handled by Apple.

If you purchased one of the MyNetDiary iOS apps or a MyNetDiary Premium subscription via iOS in-app purchase, it was sold to you by Apple Inc, and we cannot refund purchases made through the iOS App Store.

If you would like to get a refund, please try to contact iTunes & App Store Customer Support. Their return and refund policies vary country-by-country, so please see their policies specific to your country. To identify your Apple ID used for the purchase of iOS App or iOS Subscription, see the related article provided by Apple.

MyNetDiary Website Refunds

For new MyNetDiary Premium accounts opened and purchased via MyNetDiary website, we provide full 14-day money-back guarantee and no-questions-asked refunds.

MyNetDiary uses Activity Level for estimating your calorie needs while creating your weight plan.

You can choose one of the following levels in My Plan.

Sedentary

A person engages in typical daily living activities (shopping, cooking, laundry, walking a few minutes to and from car/bus/train) but sits for much of the day. Sample occupations: computer programmers, office and phone jobs.

Low Active

Sedentary activities above PLUS 30-60 minutes of MODERATE daily activities (e.g. walks 2 miles at 3-4 mph). Sample occupations: school teachers, cashiers, retail workers, and stay-at-home parents with active children.

Active

Sedentary activities above PLUS 60-120 minutes of MODERATE activities (e.g. walks more than 7 miles daily). Sample occupations: restaurant servers, light construction workers, cleaning professionals, and nursing.

Very Active

Sedentary activities above PLUS 60 minutes or more of moderate activities PLUS 60 minutes of vigorous activity (or 120 minutes or more of moderate activity). Occupations: lumberjacks, heavy construction workers, and professional athletes (during their competitive and training seasons).

Personal Activity Level of the average person can be estimated by any pedometer. Your level is 'Sedentary' if you make less than 7500 steps per day, the 'Low Active' if you make less than 10,000 steps per day, the 'Active' if you make less than 12,500 steps per day.

MyNetDiary has many options for integration with other services and apps.

Wearable Fitness Trackers

MyNetDiary provides syncing with Fitbit, Garmin, and Withings. When you link a fitness tracker, all your health and fitness data will be imported from there into MyNetDiary, and your logged food data from MyNetDiary will be shared with linked apps and trackers. Fitbit and other trackers can be linked in the Me tab, under Apps & Devices:

Please note that linking to third-party fitness trackers is included with MyNetDiary Premium membership, along with many other premium tools to help you lose weight faster. You can upgrade to premium in App Settings.

iPhone Walking, Running, Cycling, Hiking

If you have an iPhone and you don't use another fitness app already, for walking, running, cycling, and hiking, MyNetDiary recommends the built-in GPS tracker found in the Exercise screen. It is simple and straightforward, helping you keep track of your activities.

Health App Sync

MyNetDiary also provides very comprehensive integration with the iPhone Health App. The Health app gathers health data from your iPhone, Apple Watch, and apps that you already use. The data can be synced with the MyNetDiary iPhone app through the Apps & Devices item in the Me tab. The records logged to MyNetDiary can be synced with the Health App as well.

Apple Watch

MyNetDiary can also import workouts logged with Apple Watch's Activity app. This is done through the Health App - the Activity app from the watch sends workouts into the iPhone Health App, similar to other fitness apps.

Android Sync

MyNetDiary Android app can be synced with third-party apps via the Android Google Fit app and via Android Samsung Health App.

The Fresh Start feature allows you to change your starting date and starting weight, moving it forwards or backwards. You also have the option of deleting your weight data prior to the new starting date and weight.

The Fresh Start option is available with a premium subscription and can be found in the Coach tab, in My Plan.

MyNetDiary is designed from the ground up to make food entry as fast and easy as possible.

To search for a food, simply click in the food name cell in the food table and start typing. MyNetDiary will display suggested foods as you type. The search is instantaneous and you don't need to go to any other pages. Once you see the food you're looking for in the dropdown, you can use the up and down arrow keys to select it.

Then hit the Tab key to go to the amount cell, enter the amount (any format is supported, e.g. 2, 1.5, or 2/3), and similarly select a serving size with the arrow keys from another dropdown. Hit Tab again, which will take you to the next food row.

Sometimes, we get asked: "Why don't you provide basic feature XYZ for free? Your competitor ABC does!"

The problem is that different people are interested in different features and thus consider very different features as being "basic". For some people, micronutrient planning is basic and should be free, for other people - Fitbit syncing should be free, for other people some reports or charts have to be free. Yet for others syncing with Garmin should be free.

Here is the funny thing.

There is no Premium feature in MyNetDiary that someone hasn't requested to be free because he or she considers it "basic"!

MyNetDiary's free mobile apps and the website provide many tracking, planning, and analysis tools for free, covering all the basics of healthy weight loss. We believe that we provide more tools and features for free than other diet apps and services, such as MyFitnessPal, Livestrong, or Lose It!

Moreover, MyNetDiary does not have any ads, sponsored, or promoted stories - neither in the mobile apps nor on the website. We don't sell our user information to anyone. We want our users to stay focused on their diet, on losing weight, on being healthy - using the best science available, without distracting and frequently misleading ads or promoted stories, trying to sell you something questionable.

We provide a good, honest service, we spend a lot of time and effort continuously improving the apps and the website, adding new cool features, providing customer support to you, but we also have to pay our bills! Thus, we offer MyNeDiary Premium to our users who want to go beyond the free basics.

With MyNetDiary Premium, we provide many advanced and personalized tools and features for those who want to improve faster, track and analyze more insights, improve health, or get more personalized advice, guidance, and support.

We came up with a very reasonable, balanced set of features in free and paid tiers. We don't show ads or promoted stories. We believe our Premium subscription provides a lot of value, it's very helpful.

Even though today you are interested in just one "basic" feature and feel that the cost of MyNetDiary for this single feature is too high, you are getting much more than just this feature with MyNetDiary Premium.

Once you start using MyNetDiary Premium, you'll find yourself using many more of its features than this one "basic" feature that you are looking for today. MyNetDiary Premium makes you more successful in the long run.

MyNetDiary offers free mobile apps and a paid subscription - MyNetDiary Premium. MyNetDiary Premium has the most effective tools to help you lose weight faster and get healthier; this is the most comprehensive diet service you can find.

You can purchase MyNetDiary Premium online on MyNetDiary.com, or as an in-app purchase from our mobile apps.

Online Purchase

Please go to Settings > Get Premium Membership page on the MyNetDiary website. You will need to sign in to MyNetDiary with the same account name and password as in your mobile app. You can find your account name in the app by going to the Me tab, and "Switch Account". If you haven't created an account, please create one. After purchasing Premium online, it will automatically enable all Premium features in your mobile app.

In-App Purchase

You can also purchase Premium from MyNetDiary's mobile apps for iPhone and Android. For iPhone, go to the Me tab and select "Upgrade to Premium". For Android, go to Settings > "Get Premium Membership". Purchasing Premium from a mobile app also automatically enables all Premium features on the MyNetDiary website.

Yes, you can. If you'd like to keep track of two food diaries on the same phone, for example, for yourself and for your significant one, or for your child, you can do this on the phone, tablet, or iPad.

Please install two apps, e.g. Free and Diabetes and create or sign in to different MyNetDiary accounts. The apps will be completely independent of each other. This way, you won't need to switch between accounts every day.

Or, you can install one app, create an account, reinstall the app and, then, create the second account. After that, switch between accounts in the Settings screen of the mobile app.

Tap the "+" button at the bottom of the Dashboard screen, then choose your meal.

You can search for your food or scan the barcode on the package. Once you found your item, tap on it and enter the serving amount that you ate.

Scroll through the tabs to choose from your Favorites, enter a specific calorie amount, find Staple Foods and ingredients, create a Custom Food or Custom Meal, search Premium Recipes, create a New Recipe or import a recipe from the web, and pick from your Recent Foods.

Learn how to add foods to Favorites here.

If you go to a specific meal, you can also press and hold the green "+" button to go straight to the food search category that you need.

Changing Multiple Food Entries

You can Copy, Move, Timestamp, or Delete some or all food entries in a meal.

If you go to a certain meal, swipe left on one of the food entries, and tap the green Select button, as such,

you'll be able to select some or all of the food entries in that meal and choose what to do with them from the options at the bottom of the screen.

You can Copy the entries, Move them to another meal, change the Time of the meal (see this FAQ about enabling Timestamping) or Delete the entries. In the Android app, you can do the same if you press and hold the food entry instead of swiping it.

Tips on Search Tabs

If you are a premium member, you can also edit the food search tabs by rearranging or customizing them in App Setting, under "Customize Search Tabs".

You can also select multiple foods, even foods from different tabs, and log them all at once. If necessary, tap on the food name to edit the amount before logging.

If you turn on Multi-Entry logging in App Settings, you'll be able to search and select multiple foods before logging them all at once, as opposed to having to log each food search separately.

Typically, a gram of fat is considered to be 9 calories, while a gram of carbs or proteins is 4 calories. Using these numbers, a food with 5 grams of fat, 15 grams of carbs and 10 grams of protein should provide 145 calories, calculated as 5 * 9 + 15 * 4 + 10 * 4. For many foods, these "calculated" calories are the same or close to the actual calories printed at the top of the food's Nutrition Facts.

For some foods, though, the "calculated" calories value may be quite different. There are several reasons for that. Most importantly, calories-per-gram for fats, carbs, and proteins (9, 4, and 4 respectively) are approximate, average values, and vary for different kinds of fats, different kinds of carbs, and different proteins. For example, a more accurate "average" calories per gram of fat value is 8.9 calories. For carbs, calories vary from 3.692 calories per gram for glucose to 4.116 calories for starch. Proteins from meat and vegetable sources are metabolized differently, with greater portion lost as nitrogenous substances in urine and feces for meat proteins, thus the caloric effect of one gram of protein is different for them, i.e. it is not precisely 4 calories in all cases.

Thus, the "9-4-4" rule, while working well for many foods, may calculate calories different from calories printed in Nutrition Facts. Differences by a few percent are quite regular. Still, if you see values differing by more than 20%, it is worthy of double-checking Nutrition Facts, to make sure all numbers are correct.

These variations of calculated and actual calories may also result in your daily totals of calories and macronutrients not matching planned values. When calculating your diet plan, MyNetDiary distributes total calories planned among macronutrients based on the "9-4-4" rule - that's the best rule available. For example, a 2,000 calories plan with 25% of calories coming from fat, 50% from carbs, and 25% from proteins means that 500 calories should come from fat, 1,000 - from carbs, and 500 - from proteins. These calories are re-calculated into 56 grams of fat (that is 500 / 9), 250 grams of carbs (that is 1,000 / 4), and 125 grams of proteins (that is 500 / 4). If all foods had perfect 9-4-4 calories match, then when you consume during a day 56 grams of fat, 250 grams of carbs, and 125 grams of proteins, your total daily calories would be precisely 2,000 calories. BUT, as we now know, calories may not match for some foods, resulting in a discrepancy - you consume fats, carbs, and proteins as planned, but you miss your daily calories! Or, it could be the other way - you hit your calorie targets, but you may miss on some macronutrients! This is a normal situation, caused by one or several foods that have "calculated" calories different from actual, thus causing differences in your planned and actual calories and macronutrients.

It is very easy to create a diet plan with MyNetDiary web app or mobile apps. My Plan screen and the Plan web page provide all the tools to create a sensible plan.

For more guidance, please review in-depth articles from MyNetDiary Library Calorie Planning Guide and Nutrient Planning Guide.

It's very easy - you can share your log or request sharing another person's data online, on Sending Friend Invitation page. That page has the following options for sharing:

Note that you both need MyNetDiary accounts, to identify yourself and make sure sharing goes to the right person!

The friends can see the invited friend nicknames via the Community > My Community Profile webpage.
MyNetDiary allows tracking of a variety of data like bone weight, lean body mass, etc. These are optional, but they can be measured and obtained from a special scale, such as a Bioelectrical Impedance Analysis (BIA) device that used by gyms and doctors' offices. For example, some Tanita scales provide weight, body fat %, muscle mass, physique rating, and bone mass. Other weight scales can measure resting heart rate, etc. Some of these measurements can be automatically synced with MyNetDiary through direct integration with Fitbit and Withings. You can also link third-party apps through indirect integration with Android Google Fit App, iPhone HealthKit, or with the Android Samsung Health App.
The way to cancel your subscription depends on where you purchased it: on the website, the App Store, or the Google Play Store.

Subscriptions Purchased on the MyNetDiary Website

If you bought a MyNetDiary Premium Subscription on the MyNetDiary website, you can cancel your subscription via the Settings > Premium Membership webpage. For Premium subscriptions purchased online, we provide a 14-day money-back guarantee and a full refund. MyNetDiary Tech Support processes your request and discharges your refund within two business days.

Subscriptions Purchased on the App Store

App developers don't have access to Apple's billing system and thus cannot cancel subscriptions purchased on the App Store. You have to cancel your subscription yourself, in your iPhone Settings app:

cancel sub

Please see Apple's view, change, or cancel your subscriptions support article for more information, as well as iOS App Store Refunds for detailed information.

Subscriptions Purchased on Google Play

Premium subscriptions purchased on Google Play can be canceled by us or you. To cancel:

  1. On your Android phone or tablet, open the Google Play Store.
  2. Check if you are signed in to the correct Google Account.
  3. Tap Menu and then Subscriptions.
  4. Select the subscription you want to cancel.
  5. Tap Cancel subscription.
  6. Follow the instructions.

If you have not created a MyNetDiary account and only used a mobile app without an account, you can delete the mobile app and your anonymous backup stored in the cloud will no longer be accessible.

If you created a MyNetDiary account, you can delete your account by going to Settings > My Account on the MyNetDiary website:

When you terminate your account, all of your private data will be deleted in accordance with our Privacy Policy. If you change your mind, you might not be able to recover a deleted account.

All Data Will be Permanently Deleted

All the data and content in that account, such as food, exercise, daily steps info, body weight, blood glucose readings, insulin doses, medications, and custom trackers. You won't be able to access your charts, generate reports, or look at your analysis. The data of the closed account cannot be retrieved, and you will lose access to purchased subscriptions.

Refund for Subscription

Online Subscriptions

If you purchased a subscription on the www.mynetdiary.com website, you may be eligible for a refund. MyNetDiary provides a 14-days money-back guarantee with full refunds for subscriptions purchased on the www.MyNetDiary.com website. Refunds may take up to 3 business days to show up on your bank account.

In-App Mobile Subscriptions

Please note that terminating your MyNetDiary account does not cancel an in-app subscription purchased via the MyNetDiary iPhone or iPad app. To cancel your subscription, please see Cancel Premium Subscription. Please see Refunds of iOS Subscriptions for information about refunds of iOS in-app subscriptions.

If you purchased your subscription through Google Play, auto-billing will be canceled automatically when you delete your account.

Weight Loss and Diets

No, there is not a set time at night to stop eating for weight loss. The bottom line is calories. You should be fine as long as you meet your total daily calorie target. But having said that, anyone who suffers from reflux (GERD) or heartburn should avoid eating heavy snacks (e.g., high in fat/protein) before bedtime or lying down.

Shift workers have a challenge if the majority of their calories are consumed in the middle of the night. Generally, they do better with smaller, more frequent meals, and movement to help them stay alert.

Yes! To maintain your current weight consume your DRI calories (your Weight Maintenance Calories). Log your daily foods into MyNetDiary and keep track of your total calories.

Eating more than your DRI will lead to weight gain. Eating less than your DRI will lead to weight loss. Please review our blog post about the Weight Maintenance.

MyNetDiary uses the official formulas for Estimated Energy Requirements provided by the Food and Nutrition Board of the Institute of Medicine of the National Academies.

Adult man: EER = 662 - 9.53 x age (y) + PA x (15.91 x wt [kg] + 539.6 x ht [m])

Adult woman: EER = 354 - 6.91 x age (y) + PA x (9.36 x wt [kg] + 726 x ht [m])

The formulas are explained in "Energy" chapter of DRI book.

PA indicates activity level, and is equal to 1.0 for sedentary, 1.12 for low active, 1.27 for active, and 1.45 for very active. See more details about MyNetDiary activity levels.

We recommend selecting activity level in MyNetDiary as "sedentary" and accurately accounting for any extra energy-burning activities and exercises that are outside of typical "sedentary" lifestyle. This will be much more accurate than the generic "active" activity level, which is of course a very rough guess. You can adjust your activity level in the Plan section.

Once MyNetDiary calculates your body energy requirements, it subtracts from it the daily "deficit" calories to match your weekly weight loss rate. If you plan to lose 1 lb/week, you need to lose 3,500 calories per week, which is 500 calories per day. In this example, the Calorie Budget calculated by subtracting 500 calories from daily energy requirements.

MyNetDiary does not consider body fat percentage or BMI for calculating Calorie Budget, as the formulas above are more accurate. You may want to look if your BMI is in a healthy range when you decide what your desired target weight is.

To calculate a calorie budget to maintain a stable weight, MyNetDiary uses Estimated Energy Requirements equations, provided by the Institute of Medicine.

If you've seen a different number in another app or website, please note that different apps, websites, and devices may use different equations for estimating calorie expenditure. Also, please notice that MyNetDiary's estimate includes typical daily activities, while some apps and websites calculate Basal Metabolic Rate (BMR) - the number of calories your body needs to maintain weight that does not include any other activities (basically, it's calories needed by the body if lie in the bed all day.) For example, 1500 calories for estimation of BMR would still be significantly lower than calories for MyNetDiary sedentary activity level because they are not the same or equivalent measures.

MyNetDiary prepares an initial calorie budget for you during mobile app or online account setup. Please use My Plan screen in mobile apps or My Plan webpage to review and update your plan and calorie budget.

MyNetDiary calculates Weight Maintenance calories based on your age, personal activity level, body weight, and body height.

Assuming that to lose a pound, you needed to consume 3,500 fewer calories per week, MyNetDiary calculates daily calorie deficit needed and subtracts it from your current "maintenance" calories.

MyNetDiary can calculate calories up to a 2 lb/week rate. The reason for the 2 lb/week limit is that if you create a more significant calorie deficit, then your body metabolism changes, and the rule "3,500 calories = 1 lb of fat" stops working. But, while MyNetDiary won't be able to calculate your Calorie Budget for over 2 lb/week rate, if you have a doctor's recommendation, you can adjust Calorie Budget manually, overriding MyNetDiary's calculation. It's possible to do via the My Plan screen of the mobile app or the Plan web page.

Plan allows changing your Target Weight, Target Date, and Weekly Rate. Under the Personal Info section, it's possible to adjust your height, date of birth and other information.

In the Plan section, you can also adjust fats, carbs, and protein targets . Some people prefer to reduce fats; some prefer fewer carbs, some reduce fats and carbs proportionally. Just make sure that the sum of calories from macros would be giving the same value as Calorie Budget value. (One gram of fat provides nine calories, one gram of carbs or protein gives four calories.)

More details are in our planning guidelines on setting calorie goals and nutrient goals.

Please review Planning Your Nutrient Needs article explaining how to set up your nutrient targets and track them in MyNetDiary.

If you are always hungry on the caloric target, you could try a few things:

1. Lower your rate of weight loss so that the calorie deficit you need to achieve is lower. That will provide a more reasonable calories intake target.

2. Enter an exercise plan so that the system increases the target calories by the expected daily exercise calories burned. Entering actual exercise each day will update the calories target in Daily Analysis.

3. Learn the tricks for feeling more full on fewer calories.

Binge eating disorder is a real thing, and many people suffer from it. If this is something you do regularly, and you feel out of control, then look for a binge eating support group run by a professional. Therapy counseling is the primary treatment for binge eating. The roots go deep in terms of why we binge.

If you think that food tracking could be making the binge eating worse, then stop using MyNetDiary (or any tracker).

If you want to try losing weight without tracking then you could focus on healthy meals, no skipping, with a simple balance.

Body Mass Index (BMI) tells if your target weight or your current weight is in a healthy range when you are planning your diet.

MyNetDiary calculates BMI using BMI formula published by Centers for Disease Control and Prevention. By definition, there is only one way to calculate BMI. Any "improved" BMI formulas, for example, taking into account muscle mass, are not BMI. They may provide better or worse quantification of your weight and body composition, but they are not BMI.

Thus, there is no way to override BMI calculation in MyNetDiary. On the other hand, MyNetDiary does not use BMI for planning and analysis calculations at all. BMI is calculated and displayed for your information only and does not affect anything.

There may be several possible reasons for not losing weight, you just need to figure out which one is most likely in your case and make an appropriate adjustment.

If you create a calorie deficit, then you WILL lose weight. There is a lot of misinformation about this idea that if you don't eat your calorie budget, you'll starve and the body will hang onto calories and prevent weight loss. Make sure you are capturing your actual calories. Focus on tightening up tracking. Measure/weigh all foods/drinks you consume. Log basic foods.

Calorie counting and MyNetDiary are time-tested and proven!

Please see Weight Plateau article from MyNetDiary's library for detailed discussion and more information.

Few More Ideas

1. Water weight is suspected if you gained while eating a reduced-calorie diet. Weighing oneself first thing in the morning is a good idea to avoid variation due to hydration/time of day.

2. Track sodium - higher sodium the night before often means water retention and a higher water weight the next morning.

3. Track accurately. There might be an error while logging foods or/and exercises.

4. Understand your caloric goals. Learn about helpful tips if you are a new member.

5. Double-check again that you are logging foods and recipes accurately.

6. Send a question in the "Ask a Registered Dietitian/Diabetes Educator" Community forum.

MyNetDiary does not require following some specific diet or eliminating some foods, but you can do that if you want to. This is up to your dietary preferences. Some people try to reduce carbs, some try to cut fats. Generally, you want to eat healthily and stay within your nutrition plan set up by you in MyNetDiary to meet your weight goals. You can keep eating your favorite foods, but you may need to do this in moderation, to make sure your nutrition is balanced (see the USDA Food Pyramid guide for additional information about food groups.) MyNetDiary Food Score helps quickly estimate healthfulness of each food. PremiumRecipes allow to filter out the system recipes matched your diet. To get personal diet advice, send a question in the "Ask a Registered Dietitian/Diabetes Educator" forum - the first row in Community.

MyNetDiary recommendations for calories and nutrients are based on the "Institute of Medicine Dietary Reference Intakes (2005)" book available online and in print ISBN 0-309-08525-X.

For nutrient recommendations see DRI tables with Recommended Dietary Allowances, Adequate Intakes, and Upper Levels.

For calories, recommendations see EER formula.

Recommendations for some nutrients like Vitamin D were updated by the scientists after the book was released. MyNetDiary uses the latest DRI tables obtained from the National Academies of Sciences, Engineering, and Medicine.

Potassium AI and Sodium CDDR are recommended since March 2020.

AutoPilot option adjusts Calorie Budget according to the remaining lbs to lose and days left.

Disclaimer: Under extreme conditions, AutoPilot switches to a safe 1 lbs/week strategy. These include cases when the target date is too close and weight loss required by the current plan is too great.

AutoPilot feature is available with a Premium membership.

BMR is Daily calories your body burns at rest to maintain normal body functions, "rock bottom" Food Calories for weight planning. MyNetDiary uses Mifflin formula for estimating Basal Metabolic Rate. MyNetDiary does not support customization of BMR as this not included in daily and weekly energy balance calculation. See also how Weight Maintenance Calories are calculated.
MyNetDiary follows the guidelines of the National Institute of Health at www.nlm.nih.gov to estimate weight loss. MyNetDiary recalculates calories lost into weight loss by dividing the calories by 3500, which gives weight loss in pounds.

It is crucial to understand that the weight loss projection based on estimated calorie loss - calories you consumed compared to what your body needs. MyNetDiary calculates the most accurate forecast based on the information provided, but several factors may cause deviations from the projections:
1. Accuracy of food entry - make sure all foods entered, and the amounts are estimated accurately. Ideally, you may want to use a food scale, at least initially, to get a better sense of how much your typical portions weigh.
2. Food nutritional contents may vary due to varying growth, storage, and preparation conditions. Even if you enter precise amounts, consumed calories may differ from the food labels.
3. Variations in human body metabolism. Due to different body types and differences in muscle mass (lean muscle mass needs more calories than healthy body tissues), your actual "weight maintenance" calorie level may differ from the calculated estimate.
4. Variations in daily activities and energy expenditures - the recommended "sedentary" activity level setting represents a statistically average "desk job" activity level. Still, your day, your job may vary from the average, and even for you, not every day is the same.

Due to these variations and to the fact that when you lose weight, your calorie needs reduced as well, we recommend periodically analyzing your diet and plan on the Plan page. If your progress is slower or faster than MyNetDiary predictions, one or more factors listed above might be at work. In such cases, please assume that the projections calculated by MyNetDiary fit for you.

The micronutrients are established by the Institute of Medicine for age and gender categories to cover all levels of calories within those groups. They are not specific for a defined calorie level.

MyNetDiary Premium

Customization of the daily target intakes by vitamins, minerals, and other nutrients, enabling of their totals on the Dashboard require Premium membership. These are the following:

Nutrient Unit also known as
Total Fat g
Carbs g
Protein g
Common Nutrients
Sat Fat g
trans Fat g
polyunsaturated Fat g
monounsaturated Fats, g
Cholesterol mg
Sodium mg
Dietary Fiber g
total Sugars g
sugar Alcohols g
Net Carbs g
Diabetes Carb Count g
alcoholg or %vol units
caffeinemg
Vitamins
Vitamin A %DV, IU, RE, mcg
Vitamin C %DV, mg or IU
Vitamin D %DV, IU or mcg
Vitamin E %DV, IU or mg
Vitamin K %DV or mcg
Thiamin %DV or mg aka Vitamin B1
Riboflavin %DV or mg aka Vitamin B2
Niacin %DV or mg aka Vitamin B3
Vitamin B6 %DV or mg
Folate %DV or mcg aka VitaminB9
Vitamin B12 %DV or mcg
Pantothenic Acid %DV or mg aka Vitamin B5
Minerals
Calcium %DV or mg
Iron %DV or mg
Potassium mg
Phosphorus %DV or mg
Magnesium %DV or mg
Zinc %DV or mg
Selenium %DV or mcg
Copper %DV or mg
Manganese %DV or mg

Foods and Recipes

MyNetDiary typically has several kinds of the same food, both cooked and uncooked. If the food name does not include words "cooked" or "uncooked" or "raw," then Nutrition Facts are for the most common form of consumption of this food. For meats and grains - cooked, for fruits and vegetables - raw or uncooked.

If you are in doubt, please try adding "raw," or "fresh," or "cooked" to your food search, to find more matching foods.

Some foods simply don't have a cooked version, and you are stuck with entering the raw amount. In that case, do the best that you can in terms of logging the raw or uncooked portion that eventually makes the cooked amount you consumed.

Some rules of thumb:
2 oz dry pasta generally makes about 1 cup cooked
1/4 cup dry white rice makes about 1/2 cup cooked
1/4 cup dry brown rice makes about 3/4 cup cooked
Most meats and fish will shrink about 25% with cooking (e.g. 4 oz raw hamburger is about 3 oz cooked)

You can learn more about tips for food logging in these posts.

When using a food search, you can try adding "fresh" or "raw" to your food searches. For more tips, please take a look at 4 Tips for Searching Basic Foods article.

Another alternative is using Staple Foods Catalog, available as an option for food logging and in Recipe Editor.

The Staple Foods Catalog lists over 900 most popular, staple foods used in cooking and recipes, carefully selected by dietitians and chefs, and organized by categories.

You can browse the catalog or use the search within the catalog to quickly find the food you need.

Premium Recipes include recipes suitable for low-carb, keto, gluten-free, paleo, and other diets.

The easiest way to quickly locate them is to use the Categories button during premium recipe search.

The Categories screen provides many ways to filter recipes, including filtering by ingredients and diet preferences.

Generally, low-carb recipes have less than 15g of carbs per serving, and very low-carb recipes have less than 5g of carbs per serving, making them especially suitable for keto diets.

The Premium Recipes screen can be accessed while logging foods, or from the Manage My Foods screen, or from the Dashboard.

While Logging Foods

After you tapped the green plus button on any meal screen, you will see Premium Recipes as one of the tabs at the top of the screen, represented as the chef's hat.

From Manage My Foods

Another option is to open Manage My Foods screen, either from Dashboard menu, or from any meal's menu (three--dots button at the top-right corner.)

From Dashboard

By default, Premium Recipes are visible on the Dashboard, but you may need to scroll down to see them.

The PremiumRecipes require Premium-level of access.

You can use Grocery Check tool. If this is a packaged product, you can scan its barcode. Or, you can use search in Grocery Check.

If you need access to the full Nutrition Facts, you can use regular food each from e.g. breakfast meal and lookup the food, then open its Nutrition Facts. You can exit food entry afterwards without saving.

The "My Foods" section includes "Favorites," "Frequent Foods," "Recent Meals", "Custom Foods", "My Recipes," and "My Meals." Each of these categories has a list of items. Click the three-vertical-dots menu to the right to the particular item and choose the appropriate option, either Retire or Remove From Search History.
In the past, MyNetDiary allowed using a custom recipe feature for both their custom recipes and custom meals. To see the custom meal components in their meal log, members could choose "ingredients to meal" so that they saw each ingredient (or meal component) in their food log. The problem was that people would use the "ingredients to meal" option for regular custom recipes and get confused.

Because of this, MyNetDiary team created a new "custom meals" feature, that is separate from the "custom recipe" feature. This way, when we log a custom meal, the meal components automatically get loaded into the food record. So, for example, if the user makes a custom meal containing espresso, Kashi cereal, milk, and banana, then when the user logs that custom meal, the user will see each meal item in the food log. This functionality makes tweaking the amounts of each meal item easy and fast.

The custom recipe feature stays the same, except now the user doesn't have the option of saving "ingredients to a meal." It's more useful since members won't make the mistake of choosing this option and then seeing their homemade chili recipe load as 20 separate items.

All food labels in MyNetDiary Food Catalog are verified by our Data Team striving for 100% accuracy. When needed, users create custom foods and submit PhotoFood requests. The Data Team uses PhotoFood requests to extend and verify the Food Catalog.

Prior to July 2020, the food catalog contained user-contributed foods from year 2010. These foods gradually became outdated and were superseded by verified system foods. They are retired now. If you used these foods in your diary, they still show up for your old records as "retired" foods.

In MyNetDiary, there are two ways to keep track of vitamins and supplements:

  • Keeping text notes in the "Vitamins & Supplements". This is a screen in mobile apps and a box on the website. This is easy and informal.
  • If you would like to keep most accurate track of all daily vitamin and micronutrient totals, you can log your vitamins as regular foods, so they will be included in daily totals. As with any regular food, you need to find your tablets in the food database (there are many of them there), or create them as custom foods (with zero calories), then you can log them as foods.

As with any foods, if you frequently consume several foods together, for example take multi-vitamins and calcium supplement every morning, you can make it a "recipe", so the next day you'll only need to log one "recipe" food.

MyNetDiary food database has many popular home-made recipes, but it could be difficult to identify them. If you are not looking for the best possible accuracy, it's OK to select from search food that sounds like what you are making, even if it is prepared food. Don't eat much and keep tracking, don't let this stop you!

If you are looking for the most accurate tracking, we recommend entering your own recipes.

The reason is that there is a great variety of cooking instructions and ingredients for every kind of meal, with greatly varying portion sizes, calories, and so on. For example, there are so many "Chicken Stew" recipes! It may be difficult to figure out if the recipe found in MyNetDiary is the same as you are making.

You can create your own recipe very easily in MyNetDiary, it's a one-time investment that you'll use again and again.

  • Enter all ingredients in some meal (e.g. dinner) in full quantities - the amount you use for the entire meal.
  • Tap or click "Recipe" button, enter your personal recipe name, e.g. "Susan's Chicken Stew"
  • Enter the number of servings that you enter ingredients for, e.g. "4 servings".
  • Select Food Group and save the recipe.
  • The new recipe will replace the ingredient foods in your meal. You may need to adjust the number of servings you ate (for example, if you entered ingredients for 4, but ate only 1.5 serving).

The next time you cook this recipe, simply search by name and enter the number of servings!

If you need to edit the recipe, simply log this food in your diary as the usual, then on the Food Entry screen (in mobile apps) tap the Edit button.

The recipe-builder function has a "serving" field. What you enter here depends on ingredient foods you have in this recipe.

If you entered foods for one serving, you should enter "serving" or whatever the serving is, e.g. "cup", or "2 cups".

If you entered foods for many servings, i.e. the whole recipe, you should put the total number of servings in the recipe. For example "6 servings" or "12 cups".

When you log in your diary this recipe food, e.g. in dinner, you can enter the number of servings you actually ate, e.g. "1.5 servings" or "2 cups" (depending on the actual serving you entered while creating the recipe). MyNetDiary will calculate calories and nutrients based on recipe's serving.

MyNetDiary Food Catalog changes over time, which reflects changes in food industry: vendors buy and sell food brands, companies change name while growing the business and introduce new product flavors. While improving Food Catalog, MyNetDiary research team removes obsolete foods from database and marks these foods as retired. If you want to enter the same food again, use the same words to search for the new food replacing the retired one.

When you delete a custom food, MyNetDiary retires this custom food similarly to system foods.

As vendors introduce new foods and modify the composition of existing foods, some foods might be missing from the food database or become out of date. With MyNetDiary, on Android, iPhones, iPod Touches, iPads with a camera, you can send us food and nutrition label photos directly from the app. We will add or update the food and enter all nutrients for you! We strive to process foods in 24 hours.

You can access PhotoFoods from the Food Label screen to update an existing food (use the "Update" button in the top right corner), or from Custom Food screen when you are entering a new item.

When you use PhotoFoods, please make sure you searched for the right food. If you send us a photo of what you ate, but the food you selected in search does not match, we would not be able to update its nutrients - it's a different food, and that would make its nutrients wrong. When you are sending us photos, please make sure that there is no such food in the database and that you selected the right food in search!

Also, you can turn PhotoFoods off on the Custom Food screen and enter all nutrients yourself, if you prefer to do this yourself.

See also PhotoFood help page.

Food Grade indicates a food's relative healthfulness compared to other similar foods. It is intended to help you make healthier selections within categories of foods (e.g. pick the healthier breakfast cereal). Please read Food Grade article for more details.

First of all, you can find and use a similar food. It's OK to log a similar food, the most important thing is to keep tracking, eating better, and you will be losing weight!

But, if you are looking for most accurate tracking, read on, there are many options in MyNetDiary!

If you are using a mobile app, the best option is to send us PhotoFood request - a photo of packaging with food name and a photo of its Nutrition Facts. We typically process PhotoFoods within 24 hours, entering all nutrients for you. Please use the Custom Food screen with PhotoFoods option ON.

Alternatively, you can create your own custom food and enter all nutrients yourself. Enter the food name, the serving, optionally, weight and the nutritional information as it printed on the label on the package.

You can also create a new custom food as a recipe based on existing foods as ingredients or simply create a new custom food from scratch while performing food entry. Custom foods and recipes can be created from phone, from iPad or the website.

It is also possible to create a custom food by copying an existing food at the web site: select the food in food table, click "Food Details" button, then click "Copy and customize" link.

Finally, you can find and copy other users' custom foods via Community Search.

MyNetDiary shows all the serving sizes provided by the food vendor and all conversions possible.

If the vendor provided serving weight, you can enter weight in grams or oz. Use a food scale when possible, as this will be the most accurate!

If the vendor provided a volume information, e.g. "cup", MyNetDiary will list all other volume units, e.g. "ml" or "fl oz".

If you don't see a certain serving size, MyNetDiary won't be able to figure it out. If this serving size is published in the Nutrition Facts, you can send us a PhotoFoods request - we will update the food and this serving size will become available. You can also create your custom food and use it immediately. Another option is just to estimate amount in another units, e.g. its weight - it's OK to enter approximate amount, just keep tracking your foods!

You can share custom foods you've created in MyNetDiary with your family members and other people, so that they don't need to re-enter full food labels of these foods.

Custom food sharing is available online on the MyNetDiary website. Please sign in with your MyNetDiary account name and go to Community Profile page. Then, take note of your community name or update it, if needed, and make sure custom food and exercise sharing is enabled, as on the screenshot:

After enabling food sharing, other community members (including your family members) will be able to search by your community name online at Community Search page, go to your Personal page and copy your custom foods to their food catalogs.

Custom activities can be shared similarly to custom foods.

See the demo video.

MyNetDiary can create recipes on the website and in mobile apps. Recipes are created from meals, so as a first step, enter all ingredients in any meal (e.g. breakfast or snack).

Next, on the website, use the "Recipe" link displayed in the meal row, in the Amount column. In a mobile app, tap the "Recipe" button.

Finally, enter a recipe name and select food group, and then click/tap Save - a new recipe will be created based on the ingredients and will replace the ingredients in the meal. Next time you eat these foods, you only need to start typing your recipe name.

Editing Recipes

If you ever need to edit the recipe, you can open an existing food entry of this recipe (the last day and meal you logged this recipe), then click or tap "Edit".

Please note that editing a recipe affects previous food entries with this recipe. If you've made a mistake creating the recipe, you would want to fix it and update previous records. In this case you do want to edit the recipe.

In other cases, if you are deciding to start cooking this food differently (e.g. using light mayo instead of regular) you would not want to change change your prior records, but only use this from now on. In such cases, you want to create a new, similar recipe with different ingredients and a different name.

Some foods in MyNetDiary food database have only one serving type listed, without weight information. It could be "sandwich", or "cookie" or just "serving". This means a typical amount of this food. This works well for a sandwich or cookie, but could be unclear for "serving" - how big it really is?

If serving weight information is unavailable, most likely it was not published by the food vendor. MyNetDiary would not be able to figure this out.

We recommend finding a similar food that has weight information or creating a custom food if you have Nutrition Label. You can also use PhotoFoods to get this entered for you!

Technically, sending via iMessage is possible only between the same apps - either between two MyNetDiary Free apps or between two MyNetDiary Pro apps or between two MyNetDiary D apps.

See the details.

The idea behind keeping what you typed is that you are giving your short name to the food you are looking for and have found.

Many foods have pretty long names, and when you search, you are using the words that are natural for you, they are effectively how you name the food. With this approach, we save a lot of screen space (in mobile apps and on the web site). Also, short names are easier to scan and read.

We typically recommend giving "definitive" food names (i.e. searching/typing sometimes an extra word or two, to make the resulting food name unique for you). For example, if you always eat the same kind of hot dogs, typing "hot dog" is sufficient, but if you eat different kinds of hot dogs, e.g. beef franks and pork, such as "Oscar mayer wieners beef franks hotdog wiener frankfurter hot dog" and "Frankfurter pork hot dog frank wiene", you might want to type "beef frank hot dog" and "pork hot dog" respectively, although "hot dog" will be sufficient in each case. Again, in our opinion, this is easier on the eyes and fits nicely into the available screen real estate.

Deleting a Short Name

If you don't like or don't need a short name for some food, you can open Manage My Foods screen, then locate the food you need, tap on it, and from the appeared menu select Remove From Search History.

  • On the website (Modern Look), you can do this via My Foods section.
  • Then, select either Create or My Foods option.
  • Customizing MyNetDiary

    MyNetDiary works great for weight maintenance and special diets, including pregnancy and breastfeeding. You can customize your calorie targets per your doctor's recommendations online or in mobile apps. You can also customize macronutrient targets - fats, carbs, and proteins. With MyNetDiary Premium you can customize and keep track of all of your vitamins and micronutrients - up to 45 nutrients! If you use a tracker, like Fitbit, it can also help you balance calories in MyNetDiary.

    There is plenty of information and tips about pregnancy or breastfeeding in the MyNetDiary Community.

    MyNetDiary is working to provide special support for both pregnancy and breastfeeding planning. In the meantime, you can follow guidelines of the National Academy of Medicine: breastfeeding 0-6 months after pregnancy requires an extra 330 calories per day, 7-12 months requires 400 calories per day. You can add breastfeeding as an exercise (seriously) to account for spending these extra calories.

    Make sure to drink plenty of fluids and don't forget to join our Community to ask questions and get support!

    If you would like to track additional body measurements or some other information important to you but not built-in into MyNetDiary, you typically would be able to track this with custom trackers, which are available in MyNetDiary Premium.

    Here are some ideas for custom trackers:

    • Hunger level - ten values from 1 (overstuffed and bloated) to 10 (starved).
    • Meal satiety.
    • Your mood.
    • Bristol stool tracker for bowel movements.
    • Anything else you may need!

    Online on the MyNetDiary website, custom trackers are available on the Trackers web page. In mobile apps they are available on the Trackers screen. You can customize tracker name, units, target value and color for charting.

    We are considering adding a field for noting common allergens or gluten in the case of Celiac. MyNetDiary's database does not contain allergen data simply because there is so much missing data and it would require manual entry for over 600,000 verified food items. Then there would be the time to update all food items as brands change their recipes (and sometimes have more or less gluten in them).

    The idea of having a blank field attached to each food item for special customized tracking purposes is in our todo list. But, this feature is not a high priority at this point. We agree that the ability to track allergens would be a fantastic feature. In the meantime, use Daily Notes.

    Some of our foods contain gluten-free keywords in the name. The good resource for identifying foods with and without gluten is Celiac.org's Gluten Free Marketplace. They have a web page as well as an app.

    We hope that at some point, we can offer the ability to track allergens, even if by manual entry by the member. In the meantime, you can copy and customize the particular item from our database and add gluten-free into the name of your new custom food.

    Online, you can select nutrients on the Plan page. Use the "Edit other nutrient targets" link in the "Other Nutrients to Track" section. In mobile apps, you can select nutrients on the Meals screen.

    Besides regular nutrients, MyNetDiary Diabetes supports tracking of net carbs and diabetes carb count.

    We recommend selecting only the most important for you nutrients, so that they fit into the screen. MyNetDiary always tracks all nutrients, selected or not, and you can see all of them on the Report page.

    Also, see MyNetDiary's guidelines and recommendations on nutrient goals.

    MyNetDiary "Fresh Start" feature available on My Plan screen in mobile apps and online allows to change your Start Date to today or another day.

    Fresh Start provides two options:

    • Change start date while keeping your weight history.
    • Change start date and delete weight history. This option is useful if you want to start from a blank slate.

    With either option, all previously logged foods, exercises, daily notes and all other records remain.

    If you want to start a completely new diary, then you can delete your MyNetDiary app, then reinstall it and create a new account. Alternatively, you can create a new account online. Optionally, terminate the "old" account via the website.

    Generally, we would recommend against deleting and re-instally the app. You can use Fresh Start and then adjust your diet plan, including your target date, target weight, target calories and continue your existing diary.

    It's possible via the Plan screen. The Plan icon looks like a target circle for archery.

    The Calorie Budget (Dashboard) or Daily Food Calorie Budget (Plan section) might be lower than one s BMR depending upon which settings are used and how much weight loss per week is selected. MyNetDiary used to use a 1200 calories floor for Calorie Budget, but that made the tracker less useful for people who have had bariatric surgery, or for those following special diets (like the protein-sparing modified fasts). The most common reason why the Calorie Budget ends up being lower than a person's BMR is when they choose to lose 2 lb/week and do not account for exercise. When a person chooses a slower rate of weight loss, and/or accounts for exercise, then the Calorie Budget is brought up to a more reasonable level.

    MyNetDiary supports urine, blood, and breath ketones testing. This feature is available in MyNetDiary Premium.

    Enabling Ketones Logging

    If you haven't done so, please add Ketones to your Dashboard: on the Dashboard screen, scroll to the very bottom and tap "Configure Dashboard", then select "Customize This Dashboard". Locate "Ketones" in the "Inactive Items" list and drag it to "Dashboard" list of items.

    Logging Ketone Tests

    Once you have measured ketone levels using either urine sticks, a blood ketone meter, or a breath ketone meter, then go to the Ketones screen and tap "Add" button for the test type you did.

    On the Ketone Entry screen you can enter the test reading - either select ketone presence from the list for urine tests, or enter blood ketones in mg/dL (or mmol/L, depending on unit settings you've selected), or enter breath ketones in ppm units.

    Optionally, you can log the time of the test, assign one or more labels, and also add a note.

    You can review your ketone stats and trends using the Chart button.

    You can track medications on the website and in mobile apps, this is one of many features of MyNetDiary Premium, helping you lose weight faster and get healthier.

    You can customize your medication list and track quantity of medications taken (e.g. number of pills) and record time when you take them.

    To enable medication tracking, you need to enable Diabetes and Health Tracking in MyNetDiary settings.

    If you don't have Premium, you can upgrade online on the MyNetDiary website, on the Pay & Manage page.

    If you are concerned that someone may see your weight on MyNetDiary's Dashboard, you can do a few things to protect this information.

    One option would be to move "Weight" item from Dashboard to menu. You can use "Customize Dashboard" button at the bottom and drag "Weight" to app menu.

    Another option would be to simply move "Weight" item further down the Dashboard, so it is not visible when you open the app.

    Either option moves your weight number out of the sight, so that you can log foods and other things in MyNetDiary without exposing your body weight, even if someone is sitting next to you .

    It sounds like you have figured out that your necessary calorie level for weight loss is lower than the estimated calories determined by the equation from the Institutes of Medicine. The equations are simply estimations and we all have our own unique metabolism. You can just override the calorie level by going into Plan and changing it to your custom calorie level. The article about calorie planning may also clarify it.

    You can see and adjust your macros on the My Plan screen in mobile apps.

    When calculating your diet plan, MyNetDiary distributes Daily Food Calorie Budget among macronutrients. One gram of fat is considered to be 9 calories, while a gram of carbs or proteins is 4 calories.

    For example, a 2,000 Calorie Budget with 25% of calories coming from fat, 50% from carbs, and 25% from proteins means that 500 calories should come from fat, 1,000 - from carbs, and 500 - from proteins. These calories are re-calculated into 56 grams of fat (that is 500 / 9), 250 gram of carbs (that is 1,000 / 4), and 125 grams of proteins (that is 500 / 4).

    Thus, when you adjust your macronutrient targets, MyNetDiary will apply the last two macronutrient targets you set, and then adjust the third macronutrient in order to meet your Calorie Budget.

    If you would like to set specific target values for fats, carbs, and proteins, first you need to set your calorie target to the proper value calculated from macronutrients with gram of fat worth of 9 calories, gram of carbs or proteins worth of 4 calories. Then, when you enter first two macronutrient targets, MyNetDiary will set the third macronutrient to the value you want while meeting your Calorie Budget.

    You can keep track of your body temperature in MyNetDiary by creating a custom tracker.

    To do this, go to "Customize Dashboard" at the bottom of the Dashboard screen, and add the "Trackers" item to your Dashboard. It should look like this:

    Once you've added Trackers to your dashboard, go into this item and click on Settings at the bottom of the screen.

    Then scroll down, click "Create Custom Tracker", and add a temperature tracker.

    A temperature tracker should now show up in your Trackers. You can also set the Tracker Units to Celcius. In that case, the Target Value should be 36.6.

    MyNetDiary supports the tracking of more than four meals. The main sections are breakfast, lunch, and dinner. Four additional meals can be logged in the Snacks section. Make sure that the time-tracking feature is enabled and that snack entries have timestamps different from entires of the main three meals. So, the Snacks will be re-grouped to Snacks Before Breakfast, Snacks Before Lunch, Snacks Before Dinner and Snacks After Dinner. We believe that many separate sections for food entry create visual cluttering. Having just one special Snacks section is a very flexible and convenient way to log auxiliary meals.

    If you are a premium member, you can track time of meals and exercise by turning on the "Timestamp Food & Exercise" item in App Settings:

    The time you logged a food will appear next to the food:

    On the web site, open the Account page. You can customize many international settings, including units, date format, timezone, etc. The changes will be applied to both the website and the phone app. You can still enter information in any unit, regardless of your defaults.

    To add a food to your Favorites, search for or scan a food. Once you've found the correct food, click on it and then click the star in the top right corner:

    The star will turn yellow once the food has been added to your Favorites.

    The food can now be found in the FAVS tab in the food search:

    Among many other things helping you lose weight faster and get healthier, MyNetDiary Premium provides "Custom Trackers" - you can track anything with them, including symptoms, test results, food hunger score, life events, allergies, anything - to help you find events, correlations, trigger foods and so on.

    Here are just a few examples of using custom trackers: allergy symptoms, food satiety, recording sick time (when you stop losing weight), water ounces, blood oxygen (O2) saturation, sleep quality, bowel movements.

    For example, if you want to track your allergy on scale from 1 to 10, you can do the following:
    1. Create a new custom tracker, for example with name "Allergy", with target value "1", tracker units "intensity", and 0 decimal places. It's a good idea to make a comment in the tracker about the value range you will be using, e.g. "My allergy symptoms, from 1 to 10". Optionally, if you expect to use this tracker frequently, you can move this tracker higher up among other trackers.
    2. Once you saved your new custom tracker, you can start tracking it! Go to the tracker and enter current value - the intensity of current symptoms in this example. You can also time stamp it, and even assign a label for further classification (this is optional, though).
    3. Keep tracking your symptoms over some time, then you will be able to review them on Day Parts screens/reports, or chart them in Charts, review for any correlations, and hopefully seeing improvements!

    If you don't have Premium, you can upgrade online on the MyNetDiary website, on the Pay & Manage page.

    Friending

    • Go on web program
    • Find the members's nickname in Community (you can use the Community Search box and pick "people" in drop down box).
    • Click on their nickname to bring up their Person Page
    • Scroll down to the bottom of the page
    • Change your attitude from "neutral" to "friendly"
    • Sharing Your Data with Specific Friends

    • Go to your own "My Community Profile"
    • Go to Information Sharing settings
    • Find your friend's nickname and checkmark the data that you would like to share with them
    • Save
    • Sharing custom foods and recipes

    • Go to your own "My Community Profile"
    • Go to your "About Me" section
    • Checkmark the last row re sharing custom food items and recipes
    • Save

    MyNetDiary Diabetes

    GI and GL help make better carb selections, but interestingly, the research does not show that using GI or GL as a tool improves A1C% in those with diabetes. Also, it's impossible to get GI values into MND's massive database, as well as the fact that most foods do not have a GI value - only a smaller subset from databases. Reviewing and updating GI values become a complicated issue as those smaller research databases get updated. Carb counting is the most effective way to control carbs at meals and snacks and given that the tracker does it well. Even though MyNetDiary Diabetes Tracker does not provide the Glycemic Index and Glycemic Load, the most important diabetics tool are covered.

    Please see the articles about Using Glycemic Index and about Great Sources of Fiber.

    MyNetDiary allows to set several reminders for the day. This provides maximum flexibility, while avoiding annoying you with non-relevant reminders, as you may eat at different times on different days.

    For post-meal checks, MyNetDiary allows to configure prompts to set BG check reminders, making it very easy to set a reminder whenever you ate.

    If you eat at the same time every day, for pre-meal checks we recommend using either repeatable alarms in iPhone's Clock app, or iPhone Reminders. They are very flexible and reliable and for pre-meal checks there is no sense in duplicating repeatable reminder functionality in the Diabetes app.

    MyNetDiary uses the updated carb counting method adopted by the American Diabetes Association, American Association of Diabetes Educators, and the International Diabetes Center:

    TOTAL CARBS - ½(TOTAL FIBER if ≥ 5 grams) - ½(TOTAL SUGAR ALCOHOLS if ≥ 5 grams)

    If fiber is less than 5 grams, it is not subtracted. If sugar alcohols are less than 5 grams, they are not subtracted.

    Also please notice that sugar alcohols not being available for some foods may result in higher DiabetesCarbCount values.

    Net carbs are no longer recommended for tracking based upon research that revealed that certain types of fibers and sugar alcohols could affect blood glucose. Diabetes self-management education and training centers use this method of carb counting, especially for those who need to match their short-acting insulin to their mealtime carbs.

    MyNetDiary supports Continuous Glucose Monitoring (CGM) devices via iOS Health app.

    First, please connect you CGM app to iOS Health, so that you can see CGM data in the Blood Glucose area in iOS Health.

    Secondly, in iOS Health, make sure that MyNetDiary has the permission to read Blood Glucose data.

    Once you open MyNetDiary app the next time, it should start importing CGM data.

    Net carbs in MyNetDiary are calculated as Total Carbs minus Dietary Fiber and minus Sugar Alcohols.

    Please notice that sugar alcohols information not being printed on some food labels may result in higher Net Carb calculations.

    MyNetDiary Pro iPhone app, MyNetDiary Diabetes Tracker apps for iOS and Android supports tracking of the Net Carbs, D-Carbs and Sugar Alcohols.

    The Diabetes Tracker apps support the selection of Net Carbs, D-Carbs or Total Carbs as your Preferred Carbs; so, they appear on each screen related to food entry.

    The iPhone Diabetes Tracker app also allows the selection of some of the nutrients as your Primary or Secondary Nutrient. The user who focused on Carbs tracking more than on Calorie count can set specific carb type as Primary Nutrient; so, the value of these carbohydrates will appear on each screen instead of calories.

    To track more nutrients on the website and on the free mobile apps for iPhone and Android, to enable these and other nutrients, vitamins and minerals on the Dashboard, to adjust daily target intakes by these and other micronutrients, and, to view comprehensive analysis of these nutrients, upgrade to Premium.

    Please see the article about Choosing Healthy Carbs for Diabetes and Diabetes Prevention.

    MyNetDiary implements food label safety rules for Diabetes users, which may result in finding fewer foods after a search by name or barcode scan. Contributed Foods may have anomalies since they are entered by the users without verification. The safety rules apply for system foods as well as contributed and custom foods.

    When the scanner cannot find the food in the database, search by typing a food name. Pick the right item from the suggestion list. If such a search also has no result, create new custom food.

    Contributed foods are still available for users who do not have diabetes and have set Diabetes type to None at Settings > 'BG & Diabetes Tracking' page. To add more foods to search results, enable Use Contributed Foods option on the Settings > Logging webpage or on the Settings screen of the mobile app

    Carbs tracking is crucial, especially for diabetics. MyNetDiary lets you know that information about carbs or carb-related-nutrients is missing. We cannot put zero grams if such a value is unknown; so, we warn you by showing the Missing Carb Info or Invalid Carbs red message.

    To avoid this alarm on the Food Entry section and in the Food Report, copy and customize the appropriate item. Create your own custom food based on it. Enter carbs, fiber, and sugar alcohols numeric values; enter zeros if it is obvious. Alternatively, use a similar item from the Staple Foods catalog or from the PremiumRecipes catalog. They have the most complete nutrition facts.

    On the mobile app, tap such a food item logged to the meal, tap the food name on the Food Entry screen and, then, tap an Update button on the top-right corner of the Nutrition Facts screen. Submit photofood request; so, we will add the missing nutrient values for you. Please note that some vendors and restaurants do not publish this information; so, we cannot display it either. We add the values exactly as printed on the real food package or in restaurant menus or on the official vendors websites.

    You may also find it useful to review Missing Carbs warning while diabetes tracking and Tracking Carbohydrates blog posts.

    MyNetDiary provides two options to track diabetes and other health conditions.

    1. Full-featured, comprehensive online and mobile diabetes tracking is included with MyNetDiary Premium subscription which requires USD 60 per year of service. You get all diabetes tracking, charting, and reporting features on the website. (So, you will be able to generate different reports and charts for different periods of time, save them or print them out. Reports can be saved in PDF, XLS, CSV format; charts in PDF.) You will be able to customize macronutrient, vitamin, mineral, and other nutrient targets, enable nutrient totals on the Dashboard, run the comprehensive analysis by each nutrient, enable macros by meal table on the Home screen of the app, use full-featured recipe management, copy & customize recipes and other foods, get access to PremiumRecipes and be able to filter system recipes needed for your personal diet, sync the data received from any Fitbit, Garmin and Withings device, enable the AutoPilot to automatically adjust your daily Calorie Budget, use Calorie Cycling feature and Weekly Exercise Plan. If you would like to track with a mobile app on the go, you can download a free MyNetDiary app to your iPhone, iPad, Android phone, and Android tablet; once you sign in with your Premium-level credentials, all the features will be unlocked in the free app.

    2. For people interested in mobile tracking only, MyNetDiary provides a low-cost option - special diabetes tracking apps for iOS and Android devices, just for USD 9.99 one-time fee. Mobile diabetes apps don't require having a subscription. In addition, as a courtesy to our diabetes app users, online food tracking (with calories, total fat, carbs, protein, saturated fat, transFat, sodium, dietary fiber, calcium nutrients tracking included), exercise tracking, viewing a monthly weight chart, planning of your target date, target weight, weekly rate, calorie budget on the website are included for free. To use advanced features on the website, upgrade to Premium.

    MyNetDiary supports multiple target blood glucose ranges. For example, you can have different target ranges for fasting, for pre-meal, 1-hour after meal, 2-hours after meal, "before bed" readings, and so on.

    You can assign one or more labels to a target BG range. For example, if you are following American Diabetes Association's guidelines, you may want to have a target range with values between 80 and 130 mg/dl for "before meal" readings, so you will assign "Before Breakfast", "Before Lunch", "Before Dinner", and "Before Snack" labels to this range. So, when you log a BG reading with the label "Before Breakfast", it will be evaluated against this range, and displayed in red for low or yellow for high values outside this range.

    Default Target Range

    If some BG reading does not have any labels assigned, or labels assigned don't have target ranges, MyNetDiary will use the "default" target range 60-120 mg/dL. If the reading is below 60 mg/dL, it will be highlighted in red. If the reading is below 60 mg/dL it will be highlighted in red, if above 120 mg/dL, it will be highlighted in yellow.

    Technical Issues

    Import Daily Step Count

    MyNetDiary can import steps from iOS Health App, from a connected wearable activity tracker (such as Fitbit, Garmin, Withings), or allow manual entry. To import daily step count, go to Apps & Devices, then choose where to import from. In the iOS Health App option, you have to press import and then choose the health data you want to import. If you want to change the settings later on, you'll have to press Manage, which will take you to the Health App.

    step import

    Then, click on your profile in the top right corner.

    Then, go to Apps under Privacy, choose MyNetDiary, and choose which health data you want MyNetDiary to access.

    To connect to an Activity Tracker, go to Apps & Device, choose an Activity Tracker, and link it to MyNetDiary. Once the Activity Tracker is linked, MyNetDiary will download steps for you automatically (along with other information).

    Step Bonus

    If you are a MyNetDiary Premium subscriber, you can also turn on Step Bonus calories in App Settings, which automatically logs walking exercise for you, more accurately estimating your daily calories in/out balance. Please see Step Bonus - Your Reward For Moving More blog post for more details!

    Step Bonus calories appear in the Exercise section. The feature is enabled when user logs daily steps manually, and disabled when user gets steps data from an activity tracker, as activity trackers already account for calories burned while walking.

    If barcode scanning does not work on your iPhone or iPad, there could be several possible reasons. Please follow the troubleshooting steps below:

    • Make sure you have internet connection, as the scanner uses online lookup.
    • Sometimes the barcode scanner stops working after the app is updated, until you reboot your phone. If you updated the app recently and barcode scanning stopped working, please try rebooting your phone.
    • Make sure you are signed in with your username and password, as the scanner uses online lookup. If you don't remember your password, please reset password online.

    If you are still having trouble after going through all the steps, please send us a support request.

    When the scanner finds the item in the food database and shows the Nutrition Facts screen with the food name different from the food name printed on the real food package, do not log it. Press "Cancel" and tap "Use Food Search".

    Then, type the food name as printed on the real food package.

    If the item with such a name appears in the suggestion list, select it, and save this entry to the particular meal. The barcode will be reassigned to the logged item, and the Nutrition Facts screen will show the food with this name while scanning the same barcode next time.

    If an item with the right name does not appear in the suggestions list, please create a new custom food, link UPC to it, optionally, submit PhotoFood request.

    Please do not submit Photofood request if the scanner finds the food name which does not match the food name printed on the real food package.

    It's very important to know the MyNetDiary account with which you logged onto the app. MyNetDiary mobile apps can be used with or without creating an account. If an account was not created and the app was uninstalled, there is no way to restore the data. We regret any inconvenience this might cause. If the data can be seen on the website, it will be uploaded back after reinstalling the app; just Sign In with the same MyNetDiary credentials as on the website.
    You can download the MyNetDiary app on the App Store or the Google Play Store. You can also go to www.mynetdiary.com on your tablet or smartphone and click the link to download.

    MyNetDiary displays nutrient amounts rounded to the nearest integer. To calculate most accurate totals, MyNetDiary sums all the nutrient amounts and only then rounds, thus avoiding possible rounding errors and sometimes arriving at a different total.

    For example, if in your breakfast you logged three foods with actual carb nutrient values 3.2g, 4.2g, and 5.2g, the values will be rounded to the nearest integer and the foods will display 3, 4, and 5 grams of carb respectively. But the breakfast total will be calculated as 3.2+4.2+5.2 = 12.6 and thus rounded to the nearest integer - 13 grams. So, while it may look like the totals are incorrect (if you expected to see 12 grams), they are actually calculated most accurately.

    MyNetDiary uses the same rules for daily totals, summarizing all nutrient values first and then rounding the daily total.

    Many people use MyNetDiary on a smartphone, where typos are common. MyNetDiary tries to be proactive and correct typical food name misspellings, even while you type.

    For example, "straqb" is corrected to "strawb", "sandqi" to "sandwi", and so on.

    Sometimes, such corrections may be unnecessary - if you are not typing in English or have a food with an unusual name or spelling.

    If you are typing in another language, you can turn off the Spellcheck Food Searches option in the App Settings tab.

    If it's an unusual food or spelling, please let us know and we will remove this auto-correction.

    Yes. You can create an account via the Settings screen of the mobile app. Once your account is created, you can view your stored data online by signing in on www.MyNetDiary.com with the same username and password.

    Recent amounts suggestions, like food suggestions, are managed automatically. The most recent and most frequent amounts will show up at the top of the list, letting you enter repeated amounts quickly. MyNetDiary shows up to 5 such amounts.

    If you made a mistake or don't want to see a specific amount, you don't need to do anything, just keep entering the amounts you eat and they will replace old, no longer used amounts.

    You have to be signed in with the same MyNetDiary account on your phone (or iPad) and on the website. Once you do that, anything you enter on your phone gets synced to the website immediately if you are online, or the next time MyNetDiary has an internet connection if you are offline. Similarly, everything you enter or update on the website will sync to the mobile app. If you have both the mobile app and the website open, and you make a change on one of them, you have to refresh the other to see the change.

    If you have several of MyNetDiary's mobile apps, for example our app for Android and another app for iPad, they will sync with the website and with each other.

    If you forget your account name, please see Forgotten account name or password support article.

    The Calories Chart shows how your daily calories actually affect your weight loss or gain. It compares your Daily Calorie Budget with your Weight Maintenance Cals, showing you the true picture of your weight loss progress.

    Your Calories Chart can be found by going to Charts in the Coach tab, clicking More in the top right corner, and selecting the chart type Calories (Food - Exercise).

    Your Weight Maintenance Cals are calculated based on your current weight, height, age, gender and activity level. As you lose weight, your Weight Maintenance Cals will be reduced, i.e. your body needs fewer calories.

    Your Weight Maintenance Cals and your Food Calories Budget can be found by clicking on Calorie Budget on the Dashboard tab:

    or by clicking on My Plan on the Coach tab:

    The Calories Chart compares them with colors:

    • Calorie intake less than your budget AND less than "maintenance" are shown in green.
    • Calorie intake greater than your budget but still less than "maintenance" are shown in yellow. You are losing weight, but not sufficiently according to your plan.
    • Calorie intake above "maintenance" are displayed in red - you are gaining weight according to MyNetDiary's calculations.

    The horizontal line on this chart is your "maintenance" calories. As your weight changes, your maintenance calories change, so this is not a strictly horizontal line.

    In the mobile app, you can find your account name by going to the Me tab, and clicking on "Switch Account".

    On the iPad, you can see your account name in App Settings, next to "Switch Account". You account will also be displayed on the MyNetDiary Account screen.

    On the website, you use it to sign in to MyNetDiary; it is also displayed if you go to the Account tab.

    MyNetDiary keeps track of your plan and let's you know when you may need to review and adjust your plan.

    You may need to review and update your plan for two reasons:

    • Your target date is in the past.
    • You lost a lot of weight and your body needs fewer calories, and now your current calorie target is too high to achieve your plan on your target date.

    In either case, if you see "Please review" next to your plan, simply go to My Plan screen and update your plan.

    MyNetDiary can help you lose weight faster with meal reminders and notifications. To make sure you get reminders at the time you selected, MyNetDiary mobile apps sync your current phone's time offset from UTC, so that MyNetDiary servers can correctly calculate time to send you reminders even if you travel or you go on Daylight Saving time.

    MyNetDiary stores your current offset from UTC, which varies for standard and daylight time.

    For example, if you are located in the US Eastern timezone, your UTC offset will be -5 hours during Standard (winter) time period, and -4 hours during Daylight Saving (summer) time period. Thus, MyNetDiary Settings page will automatically display for you "(UTC-5) Eastern/Central Daylight" during Standard time, and "(UTC-4) Atlantic/Eastern Daylight" during Daylight Saving time period.

    If you change offset manually on the website and then you use MyNetDiary mobile app from a phone that has a different UTC offset at the moment, offset on the website will be updated automatically.

    In case MyNetDiary sets the wrong default current timestamps for your new records, please open the Settings App built into your phone, tablet or iPad device, go to the 'Date & Time' section and enable 'Set Automatically'. Then, open the MyNetDiary app installed to this device and make some food entry. The Food Entry screen has to show up the correct default current timestamp. After that, go to the www.MyNetDiary.com website on the computer, sign in with the same MyNetDiary credentials and make another food record. The online version has to "pick up" the right timezone setting you just set on your iOS or Android device.

    If you have a MyNetDiary account but you don't remember your password, you can reset it online at the Password Assistance page. A password reset link will be sent to the e-mail address linked to your account. If you don't receive this e-mail after a few minutes, please check your spam folder.

    If you still don't receive an e-mail, it may be because your account is linked to a different email address, or because you never created an account. You can try resetting your password using a different email address, or create a new account.

    For most people, the daily activity level is sedentary activity level, which includes basic activities of daily life such as walking up to about a mile (about 15-20 minutes of walking). Therefore, this is the default activity level for all new users:

    If your daily routine is more active than the sedentary level and is closer to one of the following activity levels, you can change your activity level under "Personal Info" in the Me tab:

    activity level

    Whatever your daily activity level is, if you exercise in addition to your activity level, make sure to log your exercise.

    We would suggest this article - it will help you learn more about how calories are calculated and which settings affect the targets. The exercise plan section can be especially helpful.

    This can be done only on the website. You can print notes from Analysis > Multi-Day Reports > Notes Summary page.

    Medications tracking is available in Premium. You have to add the Medications tracker to your Dashboard by going to Configure Dashboard at the bottom of the page, then to Customize Dashboard, and finally selecting Medications.

    You can also add the Medications tracker to your Dashboard by going to App Settings and turning on the BG and Diabetes Tracking.

    Once the Medications tracker is on your Dashboard, you can add new medications to track.

    An Internet connection is only necessary during initial setup, for online barcode lookup, and for charting. When offline, they use a smaller, streamlined food database, and will use the full 659,000 when online.

    All apps sync your diary to our servers, giving you access to the huge food database that is always up to date, providing an option to access your diary online from a regular computer, and to restore your diary if you lose your phone or get a new phone.

    You may notice that your weigh-ins entered in MyNetDiary sometimes become 0.1 lb smaller or larger, not immediately, but a few hours later.

    This happens if:
    1. you have linked MyNetDiary to Fitbit
    2. AND you load both activity and weight data from Fitbit
    3. AND you enter weigh-ins in MyNetDiary.

    If this happens for you and you want to keep entering your weigh-ins in MyNetDiary while being linked to Fitbit, to avoid such issues you need to turn off weight load from Fitbit on MyNetDiary's Fitbit link page (or screen in a MyNetDiary's mobile app). Otherwise, due to rounding issues in Fitbit, some of the values entered will eventually get changed by 0.1 lb.

    Here is a more detailed explanation. For example, 346.2 lb entered in MyNetDiary is 157,033.865 grams. When sent to Fitbit during first sync, it is stored in Fitbit rounded to one digit after decimal point as 157.0 kg. When received from Fitbit during second sync, 157.0 kg is sent to MyNetDiary in lbs, which is 346.1252709 lb. When rounded to one digit after decimal point, this number becomes 346.1. Your weigh in entered in MyNetDiary as 346.2 becomes 346.1 after two syncs with Fitbit.

    In MyNetDiary, all nutrients are rounded for each food before adding them up to meal and day totals.

    All nutrients are rounded to the nearest integer value in this nutrient's units (grams, mg, or mcg), except for Thiamin, Riboflavin, Vitamin B-6, Vitamin B-12, Pantothenic Acid, Copper, and Manganese, which are rounded to one digit after the decimal point.

    We ended up with this approach after very careful consideration: while there is a loss of accuracy, it's not very significant, as 1) statistically, the more foods you have, the less average difference is, 2) due to the food label rounding rules, small nutrient values have 5-10% accuracy already (see section on rounding rules in Nutrition Labeling Manual), so the difference due to rounding is less or comparable with the difference due to food label rounding.

    On the other hand, this approach makes sure that all totals match up their parts and thus avoid inevitable confusion and doubts that something is calculated incorrectly when seeing that the sum of values in foods does not add up to the total displayed.

    Typically, we update nutrition facts during 24 hours. If nutrition facts are not updated, please search for the similar food name. There is a chance we slightly corrected the food name (according to the photos sent). Otherwise, photofood "Status: Uploaded" has to be changed to some rejection reason. Please look up the details of the food from where you submitted your request. You may see some advice or solution (like "Sent photo is not clear. Please retake.", "Sent photo does not match selected food", "Food already exists. Please search again by typing its name." or so on).

    Note: Updating the nutrition facts is slightly different from assigning of the barcodes. Please do not send us PhotoFood request if scanner finds the item with the name different to the name printed on the real package. In this case, simply re-assign the barcode to the right item.

    The barcode scanner, which scans your food and finds it in the database, has various features to make food logging more convenient. The sound and orientation lock buttons allow you to turn these features on or off.

    To ensure that the barcode scanner doesn't flip if you have to turn your phone sideways, make sure the orientation lock, under the sound button, is on:

    Additionally, if you want the scanner to make a sound when an item is scanned, make sure that the sound button is on, as seen above, and that your phone is not in silent mode.

    If you want to flip the barcode scanner and scan something sideways, make sure the orientation lock is off:

    If you don't want the scanner to make a sound when an item is scanned, make sure that either your phone is in silent mode or the sound button is turned off, as seen above.

    If the scanner is having trouble scanning the barcode, you can also type the barcode manually by clicking "Type In" on the scanner screen.

    Multiple blood pressure entries is available in Premium. This can be found in the Trackers tab on your Dashboard. If the Trackers tab is not shown on your Dashboard, click Configure Dashboard at the bottom of the page, then Customize Dashboard, and add the Trackers option.

    If you upgraded or re-installed the MyNetDiary app recently, most likely you did not "sign in" with your existing MyNetDiary account name, but created a new account, so no existing data shows up in the mobile app.

    It is important to make sure you Sign In using the same MyNetDiary account name as before.

    If you didn't create a MyNetDiary account and re-installed the app, unfortunately, there is no way to access and use your old data.

    If you re-installed the app and did not sign in to your old account while setting up the app, you can do this in the Me tab.

    To view a friend's food log is possible through the web browser only. The iPhone and Android Apps do not support this functionality yet. This feature does not require Premium. The user of the mobile app who did not create an account yet, can do this on the Settings screen of the MyNetDiary mobile app. Then, it's possible to sign in with the same MyNetDiary credentials to the www.MyNetDiary.com website by using any browser (e.g. Chrome, Firefox or Safari) and set up sharing settings with your friend, with your family member or with your health professional.
    To Copy Friend's Recipe to Your Foods:
    1. send invitation for automatic sharing or set up sharing settings manually
    2. copy the particular custom foods and recipes from Custom Catalog of your friend's Personal Page via MyNetDiary Community
    3. search the copied item from your diary, in the same way as you search for the regular foods from the MyNetDiary database.
    To view daily foods and the weight of your friend:
    Click the appropriate green button of the particular report or chart on the friend's Personal Page in MyNetDiary Community. (The users without Premium membership can share only Food Report for the recent week and Weight Chart for the last month.)

    iOS Technical Issues

    Charts and My Plan are located in the Coach tab:

    MyNetDiary, when running on iPhone with iOS 11 or later, can sync foods, 34 nutrients, including water nutrient, body fat percentage, weight, height, BMI, lean body mass, BP, Heart Rate (Pulse), BG, workouts and more to iOS Health app

    To protect your privacy, the sync is OFF initially, you have to open "iOS Health App Sync" from the "Apps & Devices" section located under the "Me" tab. Tap the green "Enable" button. If this is the first time you turn sync on, your iPhone will prompt you with a large list, and you have to turn on the items that you are interested in. Make sure to tap "Done" after you are finished!

    Export to Health App

    Foods and Nutrients

    MyNetDiary sends most detailed information - each food and each nutrient (up to 30 nutrients). We recommend enabling time tracking in MyNetDiary Settings, otherwise MyNetDiary will send breakfast foods as eaten at 8am, lunch - at 12pm, snacks - 3pm, and dinner - at 7pm.

    Other Exports

    Besides foods and nutrients, MyNetDiary can export to the Health App your exercise records, body weight, blood pressure, and blood glucose readings. Please note that BP and BG tracking is provided only with MyNetDiary Premium.

    Warning

    If you have two MyNetDiary apps installed, for example, Free app and Pro app, make sure you enable sync in only one of them, otherwise both apps will send updates to Health App, creating duplicates.

    Import From Health App

  • workouts
  • activity
  • daily steps
  • body weight
  • diastolic and systolic blood pressure
  • blood glucose
  • water

  • These data can be added to the Health App by other fitness apps. The workouts and steps data can be also added to the Health App by Apple Watch.

    If Health App workouts don't show up in MyNetDiary, please see Troubleshooting Health App Workout Import support article for detailed, step-by-step troubleshooting instructions.

    See the demo video.

    Turning Sync Off and On

    You can turn off and on import or export of any kind of data to MyNetDiary - in the iOS Health app itself.

    In the iOS Health app, go to your personal profile screen (it opens on tapping your picture in the top right corner on the iOS Health app.) Then, go the "Apps" screen and select MyNetDiary. There will be a list of data types that MyNetDiary is allowed to import and export, you can turn off and on any of the data types listed.

    A complication is an additional information displayed along time on the watch face. Users may select different complications for their watch faces, either built-in or provided by some app.

    MyNetDiary can display different data, depending on 1) the watch face the user has chosen in the Watch App and 2) on complication data to display chosen in MyNetDiary app settings.

    Verify Permission to Read Data

    Make sure that MyNetDiary has permission to read Steps from iOS Health. In the iOS Health app, click on Steps in the Summary, then go to the Data Sources & Access tab at the bottom of the page. Make sure that MyNetDiary is in the list of Apps allowed to read data and that permission is On for MyNetDiary.

    Disable Steps Download in Your Fitness Tracker

    If MyNetDiary has the permission to read Steps, but you still don't see Step data imported to MyNetDiary, then make sure you are not importing data from another fitness tracker, such as Fitbit, Garmin, or Withings. If you have connected a fitness tracker and choose to import steps from the tracker, it will take precedence over iOS Health import, as a fitness tracker typically has more information than iOS Health.

    In MyNetDiary Settings, open Apps & Devices and select your fitness tracker type. In the list of data to download, select Daily Steps and then click "Disable".

    Sometimes, iPhone gets stuck on updating one or several apps - it shows a progress indicator, but it does not move. This does not happen often, but it happens for some people once in a while.

    Unfortunately, this problem is entirely on the iPhone/iOS side and we have no control over it. All app downloads, installs, and updates are handled by Apple's own App Store app. We only send our updated app to Apple once, from that point on, distribution and updates are handled by the App Store.

    We found the official support article from Apple on this issue: If you can't download or update apps, or if apps get stuck. Please try following these instructions. If this doesn't help, we recommend contacting Apple Support over a phone or setting an appointment at an Apple Store.

    Alternatively, if you have created an account with MyNetDiary (as the app had recommended), you can delete the stuck app from your phone, then download it directly from the App Store again, and then sign in into the app with your MyNetDiary account, which will restore all of your data from online backup.

    On iOS8 and later, MyNetDiary apps come with a special "Today Widget", which could be added to Today's view to quickly see calories remaining, jump to meals, use Food Check and scanner, and even log water - right there in the widget! In the Diabetes app, the widget will also show your average BG, next reminder, and quick logging button.

    The widget does not show up in Today's view automatically, you have to "edit" it to include MyNetDiary's widget.

    To enable the widget:

    • From your phone's Lock screen, swipe from the left side of the screen to see the Today view - you need to swipe from the left edge of your phone's screen.
    • You should see Today view (it's your phone's view, not a screen in MyNetDiary) as on the screenshot below. Scroll to the very bottom and tap "Edit" button.
    • Tap little green "plus" button next to MyNetDiary and then drag MyNetDiary in the list where you want it to be, hopefully close to the top!

    The screenshot below shows location of the "Edit" button, adding the widget to Today's view of your phone.

    The Today Widget will start working once you log some food!

    Workout Import

    If you own an Apple Watch and use built-in Apple Watch app to track your workouts, such as running and walking, you can get these workouts imported into MyNetDiary automatically.

    As workouts recorded with Apple's app are automatically loaded into the Health App on your iPhone, all you need to do is to enable import of workouts from the Health App to MyNetDiary.

    Go to the MyNetDiary's Settings screen, select "iOS Health App Sync", turn on sync, and when prompted turn on the desired data types, most importantly - allow import of workout data. If you don't get prompted, go to the Health App, then to Source, locate MyNetDiary and allow the data types you want, making sure to select import of workouts.

    Please notice that MyNetDiary imports workouts for the 7 days.

    Apple Watch can record workouts without the iPhone nearby and send them to the Health App when connected. Currently, Apple Watch won't be sending distance, also accuracy will be reduced as it needs to be connected to the iPhone during workout to use its GPS.

    If Apple Watch workouts don't show up in MyNetDiary, please see Troubleshooting Health App Workout Import support article for detailed, step-by-step troubleshooting instructions.

    Steps Sync

    For steps import, MyNetDiary app can be connected to iOS Health app. iOS Health collects information from the phone itself, from Apple Watch, and possibly from other third-party step trackers. iOS Health then intelligently analyzes all this information, removes duplicated steps (for example same steps counted by both your phone and watch), and provides to MyNetDiary a consolidated, cleaned up, accurate step count. So, if you have allowed MyNetDiary to read your step data from iOS Health, then all information from your watch will be properly and accurately accounted for in MyNetDiary.

    Our apologies for the inconvenience. The weight loss was displayed in grams, not in-lb (by the way, congrats with a huge weight loss!). An update with a fix is available on the App Store. Please obtain the app version 7.74.

    The iOS Health app can store two kinds of calories expended - Resting calories and Active calories. Any app can write this information.

    Hypothetically, it may seem that it is possible to add daily Resting calories to Active calories and thus calculate the total daily calories expended, similar to what an activity tracker like FitBit or Jawbone UP does.

    Unfortunately, there are two problems with this: 1) different apps interpret and thus calculate Active calories differently (they use different definitions and numbers for regular "not-active" calories). In other words, we don't know the number that active calories should be added to, it's specific to each app and it's not known. 2) None of the apps work well as a full-day activity tracker, keeping track of all of your Resting calories. Even Apple Watch does not calculate and does not provide Resting calories, only Active calories. Thus, there is no reliable source of Resting calories that also provides Active calories.

    Thus, MyNetDiary keeps relying on estimated Daily Maintenance Calories calculated based on your weight, height, age, gender and activity level. This number already includes your typical daily activities, such as preparing food, shopping, cleaning, walking around. Once again, some of these are considered being Active calories by apps and MyNetDiary using Active calories would have resulted in double counting. MyNetDiary adds only "Workouts" - clearly, explicitly specified "extra activities" beyond your typical daily living activities, such as running, gym exercises, and so on.

    In the future, when a reliable source of resting and active calories becomes available, it could be used by MyNetDiary, but we are not there yet.

    If you see discrepancies between distance you walked or ran and what is calculated by the GPS tracker, please try turning off Auto Pause, as it may detect pauses incorrectly.

    Also, running in a city or under trees sometimes may result in the app losing GPS signal and messing up your route. Please keep an eye on the GPS signal strength indicator in the top right corner, it should not turn yellow or red.

    If you run into other problems with GPS tracking, please send us a support request!

    MyNetDiary uses the camera to scan barcodes and to send photos of foods and nutrition facts.

    On iOS, no app can access camera and photos without prior explicit user permission. All privacy controls are handled by iOS, not by individual apps. On the first access of the camera by an app, iOS automatically asks if you allow this app to access the camera.

    If you prefer to turn off access to the camera, you can open the Settings app, then to Privacy, then go to Camera and turn off access by MyNetDiary.

    There was a problem in the iPhone app, version 7.73, displaying weight lost in grams, instead of pounds (or kilograms)

    The problem has been fixed

    Please update your app to the latest version available on the App Store.

    MyNetDiary's iPhone apps include a special app for Apple Watch.

    watchOS 2 Required

    MyNetDiary's watch app is optimized for watchOS 2, to work faster and more reliably. Please make sure you have watchOS 2 installed on your Apple Watch! Here is the procedure in case you need to upgrade.

    App Installation

    If you already have a MyNetDiary app installed on your phone and your watch is upgraded to watchOS 2, but the app does not show up on your watch, please do the following:

    • Open the Apple Watch app on your iPhone.
    • Scroll to find the MyNetDiary app, and then tap it.
    • Turn on Show App on Apple Watch.

    Apple's Step-by-step Instructions

    The following support article from Apple provides detailed instructions on app installation, managing glances and notifications: Use third-party apps on your Apple Watch.

    MyNetDiary supports Dark Mode, which is available in iOS13 or later, since September 19, 2019.

    First of all, please make sure your iPhone has installed iOS 13 or later in the iPhone Settings app have it on your iPhone.

    Secondly, in the Settings app, open Display & Brightness screen and select "Dark" under Appearance. MyNetDiary will recognize this setting and will also switch into the Dark Mode.

    If you have an existing MyNetDiary account, you can sign in to use this account from the Settings screen in the app.

    If you installed MyNetDiary app on your iPhone without creating an account from the app, and now you attempt to sign in to an existing MyNetDiary account from the app, then the app will ask which diary you want to keep: the diary on the current device, or the diary from the cloud.

    Case #1 - keep records you are seeing in the app now. If you have most of the data logged in the app which has been used for a long time without creating an account, and you do not have a lot of food and exercise records logged under the profile with already created MyNetDiary account, (with a registered email address and password), then, choose the option 'Continue diary from the app.' This situation occurs when you kept a diary in the app for some time, then created a brand new MyNetDiary account on the website or on another MyNetDiary mobile app. Now you want to continue tracking the records logged in the app installed on your current device. In this case, select the option to 'Continue the diary from the app'. Your app diary will be continued. The records logged previously under this MyNetDiary account will be deleted. To sync the data on your current device with another phone, iPad, or tablet, reinstall the MyNetDiary app on these devices and sign in with MyNetDiary credentials again. Case #1 is similar to closing your existing account and assigning the same email address to the profile on your current device, to profile with the records you see now on this device.

    Case #2 - keep records stored in the cloud. If you kept a diary on the website or in the MyNetDiary app installed on another phone, iPad or tablet, and, then, recently re-installed the app on a current device without signing in to your existing account, in this case, you, probably, want to come back to your old account, to continue tracking your old diary with your previous records on your current device. The current diary in the newly re-installed app won't be moved over. The recent entries logged to the current device will be deleted. The app will download the records from the past and you will be able to make new records, to continue the old diary. In this case, you have to tap the 'Continue diary from online' option. Case #2 is similar to reinstalling the app, (losing recently logged records) and signing in with an already existing MyNetDiary account, (retrieving your old records on this current device.)

    Please note that we cannot merge the data of two different profiles. You have to choose the data which profile you would like to keep. The user id of the particular profile is located at the bottom of the Support section.

    Recipe Import tool is available in the MyNetDiary iOS app, under Me tab, as well as via iOS sharing from Safari and other apps.

    Troubleshooting Sharing from Other Apps

    If you followed instructions at Importing Recipes to MyNetDiary from iOS Web Browser and Recipe Apps, but MyNetDiary does not show up in the Share list, this likely to be an iOS problem. Please try restarting your phone.

    Please, note that if a recipe app does not support sharing, then importing a recipe from this app is not possible technically. As of June 2020, AnyList app does not support recipe sharing.

    Recipe Import from Protected Websites

    Please note that MyNetDiary cannot import recipes from websites that require login or are protected with CAPTCHA - the website owner does not allow automated tools to access website contents.

    Websites with Dynamic Contents

    A small number of websites loads and displays recipe information dynamically, building the recipe webpage in the browser using so-called "client scripts." Such websites cannot show a recipe with client scripts turned off in the browser, and thus they don't support import to MyNetDiary. Among such websites are healthyrecipesblogs.com and kimscravings.com.

    If you have purchased MyNetDiary Premium, but for some reason you don't have access to Premium features, you can use Restore Subscription link at the very bottom of the Upgrade to Premium screen.

    If you have an active, non-expired Premium subscription, it will be restored for you automatically. Typically, it takes a few minutes to process.

    You can double check that you have an active, non-expired Premium subscription in the App Store app. Please tap on your account on the Today tab, then tap Subscriptions.

    MyNetDiary offers free 7-day trials of the Premium subscription on iOS.

    Free trials on iOS are managed and charged for by Apple, automatically. MyNetDiary doesn't have access to Apple's billing system and thus cannot charge you, cancel your trial or subscription, or refund you.

    If, during the trial, you decided that you don't want to stay with Premium, you can cancel your subscription in iPhone Settings. According to the App Store Terms & Conditions, you have to cancel it at least 24 hours before trial expiration.

    Please note that if you delete the MyNetDiary app but don't cancel your subscription in iPhone Settings, Apple will charge you after the trial term is over. Apple provides a trial only once per user. If you used a trial before, and you start another trial, Apple will charge you immediately.

    If you purchased a Premium subscriptions online, we provide a 14-day money-back guarantee and a full refund. MyNetDiary Tech Support processes your request and discharges your refund within two business days.

    Sometimes after app update, the app may have issues with accessing privacy-related features of the phone and Touch ID could stop working.

    From our experience, this happens very rarely, odds are less than 1%, but you could run into this, too.

    Please try restarting/rebooting your phone and the issue goes away.

    If you are still experiencing problems, please send us a support request, we would be glad to help you!

    MyNetDiary can import workouts and workout calories recorded by Apple Watch and fitness apps, such as MapMyRun, Runkeeper, Endomondo, Human, and others. If you don't see workouts being imported into MyNetDiary, please follow the step-by-step instructions below:

    • Make sure your iPhone has iOS 8.3 or later.
    • Do a workout, record it with the other fitness app or Apple Watch.
    • Open the Health App on your iPhone, go to Health Data tab, then Fitness, then Workouts and confirm that you see in the Health App the workout you just did.
    • Make sure that the Health App allows MyNetDiary to read workout data: in the Health App go to Sources tab, tap on "MyNetDiary", scroll to the bottom to "Allow MyNetDiary to Read Data" section and turn on "Workouts". If you don't see MyNetDiary on the Sources tab, proceed to the next step (enabling Health App sync in MyNetDiary, which should automatically add MyNetDiary to Sources.)
    • Make sure Health App sync is enabled in MyNetDiary: in the MyNetDiary app go to the Settings screen, then "iOS Health App Sync" screen, then turn sync OFF (if it was ON) and then back ON. If you get prompted to allow access, make sure you allow MyNetDiary to read workouts.

    After you've done successfully all the steps above, you should see the workout imported into MyNetDiary the next time you open MyNetDiary app.

    Please note that MyNetDiary allows to specify minimum workout calories for import, 50 calories by default. Some health apps, such as Human record every movement as a small workout, often with 3, 5 or 10 calories, resulting in dozens and hundreds of such "workouts" per day. The minimum workout calories setting in MyNetDiary allows you to skip such "workouts". If you see workouts in the Health App with fewer calories than the minimal calories setting in MyNetDiary app, these workouts will not be imported. If you would like to import workouts with fewer than 50 calories, please adjust the minimal number in MyNetDiary iOS Health App Sync setting's.

    Also, please note that MyNetDiary imports workouts for the last 7 days.

    Finally, please note that importing daily step count from the Health App (including steps recorded by Apple Watch) is different from workout import. Imported step counts are stored separately from exercise and workouts. With MyNetDiary Premium, you can also enable "Step Bonus" calories, to record them as an additional exercise and adjust your daily food calorie budget.

    We've added several new charts to the Home screen to let you see more information at a glance. We call it Dashboard and we hope you like it!

    We also know that one size does not fit all - you can customize the Home screen the way you like it - move items around, remove items you don't need, and even switch back to the old Home screen!

    To customize the Home screen, please use the "gear" button at the bottom of the Home screen.

    On the popup menu, you can also select "Dashboard Selection" (to choose from pre-configured options).

    Swipe to the left or to the right to see available Home screens:

    Tap Apply.

    Or, you can tap "Dashboard Personalization" to customize Home screen as you wish. Just tap, hold and drag the particular tab to desired place (to Dashboard, to Upper-Left-Popup Menu, or to Inactive-Items section).

    Tap Save.

    You can also change colors to more contrast on the Settings screen of the app. Most colors will change at once, but some will change only after app restart.

    We do hope this helps to make MyNetDiary look and work exactly as you want it, to help you achieve your diet goals!

    If you don't hear reminder sounds or don't receive reminder notifications about meals, weigh-ins, BG measurements, you might have disabled notifications for MyNetDiary in your iPhone settings.

    To enable notifications, sounds, or change notification options, please go to the Settings app on your iPhone. Then, tap on the Notifications item in the list, find MyNetDiary in the list. Then, make sure notifications are enabled and choose notification options, such as showing them in Notification Center, sounds, Lock screen options and so on.

    Sync With Other Trackers

    Enabled Active Calories and Total Calories Out can be shown in the Exercise section as Withings Calories record. This record reflects your additional calories burned beyond Activities records in Withings, for example, calories you have burned while walking. Withings mobile app calculates and displays all calories burned. Resting Calories and extra active Calories are shown there as Total Calories Out. Withings Total Calories Out imported into MyNetDiary. But, they are shown in Exercise Notes only. To calculate Withings Calories exercise, MyNetDiary subtracts DRI (Weight Maintenance calories) from Withings Total Calories Out. This number of active calories is calculated according to your activity level. The value includes only calories burnt beyond expected. This is needed to avoid double counting. After subtracting DRI expected calories, MyNetDiary creates Withings Calories exercise record.

    If you have a Withings body scale and several members of your family use both the scale and MyNetDiary, then separate Withings accounts are needed to link with each MyNetDiary account.

    First, you need to sign in to the Withings website with the existing Withings account and then "make independent" other Withings scale users. Please see the screenshot below and follow Withing's instructions Making a User Profile Independent for detailed steps.

    Then make sure that each member of your family that has a MyNetDiary account is able to sign in to the Withings website with his or her newly created Withings account.

    Finally, each member of your family that was made "independent" and uses MyNetDiary has to link to his or her Withings account either from the Settings screen in MyNetDiary's mobile app, or from MyNetDiary website's Account/Withings tab.

    MyNetDiary can sync foods, nutrients, weight, exercise and more to Google Fit app.

    To protect your privacy, the sync is OFF initially, you have to open "App & Devices" from MyNetDiary app's Setting screen and link to Google Fit. Enable syncing of the desired trackers from list.

    Export to Google Fit

    Foods and Nutrients

    MyNetDiary sends most detailed information - each food and each nutrient (up to 30 nutrients). We recommend enabling time tracking in MyNetDiary Settings, otherwise MyNetDiary will send breakfast foods as eaten at 8am, lunch - at 12pm, snacks - 3pm, and dinner - at 7pm.

    Other Exports

    Besides foods and nutrients, MyNetDiary can export to the Google Fit your body weight records and your water consumption, (the information from MyNetDiary Water Glasses tracker).

    Warning

    If you have two MyNetDiary apps installed, for example, free app and Diabetes app, make sure you enable sync in only one of them, otherwise both apps will send updates to Google Fit App, creating duplicates.

    Import From Google Fit App

  • workouts
  • daily steps
  • body weight

  • These data can be added to the Google Fit App by other fitness apps. The workouts and steps data can be also added to the Google Fit App by compatible devices.

    How Sync Works

    Tracker vendors provide access to tracker data via their websites. Each kind of tracker or body scale, being it Fitbit, Garmin, or Withings, has to upload first its data to its website, such as www.fitbit.com, or www.garmin.com, and so on. Next, MyNetDiary website periodically downloads data from the tracker websites. After the data is downloaded, it's displayed in your online diary at www.mynetdiary.com and also sent to MyNetDiary's mobile apps.

    As you can see, it's a complex, multi-step process, with many moving parts, so there are many things that could go wrong.

    Troubleshooting

    If you don't see the data downloaded in your online diary or in your MyNetDiary mobile app, please check first that your tracker has uploaded data to its website.

    For example, for Fitbit you need to go to www.fitbit.com with your internet browser. It's important to use a browser, not Fitbit's mobile app, because even if the app has the latest data, it might have not been uploaded to www.fitbit.com. So, please use the browser and login with your Fitbit account name and password and check what you see on your Fitbit Dashboard. It should display daily steps and recent sync time, something like the screenshot below.

     

     

    If there was no recent sync on the tracker website, you need to sync your tracker first.

    If there was a recent sync, then please check link status page or link status screen in MyNetDiary mobile app. A sync with the vendor's website could be already scheduled in MyNetDiary, so the data should arrive then. If the link is disconnected, please reconnect again.

    If after these checks you are still having problems with sync or something does not work right, please send us a support request, we will be glad to help you.

    MyNetDiary can import workouts from iOS Health App, so it can import workouts that were recorded by other fitness apps into the Health App.

    To setup sync, first configure the fitness app to export workouts to the Health App, following the app's instructions. Then, after a workout, open the Health App, go to the Fitness, and check Workouts, to make sure they are indeed exported and available in the Health App.

    Next, enable Health App sync in MyNetDiary by going to the MyNetDiary's Settings screen and selecting "iOS Health App Sync", turn on sync, and when prompted turn on the desired data types, most importantly - allow import of workout data. If you don't get prompted, go to the Health App, then to Source, locate MyNetDiary and allow the desired data types, including workouts.

    MyNetDiary allows to specify minimum workout calories for import, by default it's 50 calories. If you would like to import workouts with fewer calories, please adjust the minimal number in MyNetDiary Settings.

    MyNetDiary imports workouts for the last 7 days.

    If Health App workouts don't show up in MyNetDiary, please see Troubleshooting Health App Workout Import support article for detailed, step-by-step troubleshooting instructions.

    This is a quite possible scenario - calories available change based on how much you move and using an activity tracker is the best way to accurately estimate and adjust available calories, to make sure you eat less than you spend and thus you lose weight. Please read on!

    We will use Fitbit as an example, but this is applicable to any wearable activity tracker.

    1. When Fitbit is not available or not used, MyNetDiary estimates your typical daily calorie expenditures per "Sedentary" activity level, which includes some typical daily chores, walking, etc. The estimate depends on your current weight, height, age, and gender. For example, your estimated daily calorie expenditures on "Sedentary" level could be 2,500. MyNetDiary does not have any other information about your activities, so this is the best estimate available.

    2. On any given day, depending on how much you move and exercise, your actual calorie expenditures will be different that the estimated (2,500 in this example). It could be 1,700 calories, could be 2,500, or 3,000 and so on. A wearable activity tracker is meant to calculate and register your accurate calorie expenditure, whether it is lower or higher than the estimate.

    3. If you were active and did exercise, you can easily spend more that the typical estimated "sedentary" calories, e.g. spend 3,000 calories, so when you sync your Fitbit and this information arrives to MyNetDiary, your available calories will be increased by 500 (that is 3,000 - 2,500 estimate).

    4. BUT, if were not active on this day and barely walked around, Fitbit may calculate your actual daily expenditures as e.g. 2,150, which is 350 calories fewer than the 2,500 calories estimate. In this case, when you sync your Fitbit and this information arrives to MyNetDiary, your available calories will be decreased by 350 (that is 2,500 - 2,150).

    Continuing this example, if you estimate was 2,500 calories and were planning to lose 1lb/week (that is losing 3,500 calories/week or 500 calories per day), MyNetDiary should have calculated your food budget being 2,000 calories/day. If you spent 2,150 calories and ate the planned 2,000 calories, you calorie deficit for the day is 150 calories. You are still losing weight, but not as fast as planned. If you weren't using an activity tracker you'd be unaware that your calorie deficit is less than planned, that you need to be more active, or you need to eat a bit less if you are not active. Fitbit, reducing available calories helps you to know exactly where you stand and keeps your weight loss on track.

    MyNetDiary no longer creates separate records for Garmin workouts. Instead, MyNetDiary compares Total Calories calculated by Garmin with your estimated calories for weight maintenance and records the difference as Garmin Active Calories.

    Garmin Active Calories is the number of calories you expended during the day beyond your Weight Maintenance Calories, which depend on your Physical Activity (PA) level.

    This way provides more accurate accounting of your calories than importing workouts and daily steps into MyNetDiary. Importing workouts as separate records as it was done before will result in double counting of your workouts. You can see workouts that contributed to Total Calories in the notes of Garmin Active Calories record.

    Please see more details in How does Garmin linking work.

    Garmin's vivo activity tracker products tracks calories throughout the day. This includes calories burned as if at rest (BMR) as well as extra calories burned from being active. Garmin's fitness products only capture and display calories for being active.

    Calories can be viewed by users on Garmin Connect and these will correspond to what is captured and displayed by the devices. However, calories that Garmin Connect provides to integration partners such as MyNetDiary only include the calories burned associated with the given activity. They do not include BMR calories. So, Garmin calories displayed on Garmin Connect and in MyNetDiary will be different due to the way Garmin sends to its partners.

    Enabled Wearable Activity Calories can be shown in the Exercise section as Fitbit Exercise record. This record reflects your additional calories burned beyond Activities records in Fitbit, for example, calories you have burned while walking. Fitbit mobile app calculates and displays all calories burned. Resting Calories and extra active Calories are shown there as Daily Total Calories Burned. Fitbit Total Daily Total Calories Burned imported into MyNetDiary. But, they are shown in Exercise Notes only. To calculate Fitbit Exercise, MyNetDiary subtracts DRI (Weight Maintenance calories) from Fitbit Daily Total Calories Burned. This number of active calories is calculated according to your activity level. The value includes only calories burnt beyond expected. This is needed to avoid double counting. After subtracting DRI expected calories, MyNetDiary creates Fitbit exercise record.

    MyNetDiary can sync foods, nutrients, water, weight, steps and more to Samsung Health app. In the future, we are planning to add workouts.

    Due to technical problems, sync is implemented only in MyNetDiary's free app for Android, available in version 6.9.0 and later. It is not available in MyNetDiary's Diabetes app for Android.

    To protect your privacy, the sync is OFF initially, you have to open "App & Devices" from MyNetDiary app's Setting screen and link to Samsung Health. Enable syncing of the desired trackers from list.

    Export to Samsung Health App

    Foods and Nutrients

    MyNetDiary sends most detailed information - each food and each nutrient (up to 30 nutrients). We recommend enabling time tracking in MyNetDiary Settings, otherwise, MyNetDiary will send breakfast foods as eaten at 8 am, lunch - at 12 pm, snacks - 3 pm, and dinner - at 7 pm.

    Other Exports

    Besides foods and nutrients, MyNetDiary can export to the Samsung Health App your water glasses consumption and your body weight records

    Import From Samsung Health App

  • daily steps
  • body weight

  • These data can be added to the Samsung Health App by other fitness apps. The steps data can be also added to the Samsung Health App by compatible devices.

    MyNetDiary provides a robust sync with all Garmin wearable activity trackers and other devices that upload data into Garmin Connect website. Depending on your device, MyNetDiary can download your exercises, daily steps, daily step calories, and hours of sleep.

    Garmin exercise appearing in MyNetDiary do not include your basal (BMR) calories, only calories burned during the exercise.

    Some users sync exercise from another activity tracker. These exercises do not subtract calorie burn in a regular way. In so case, the user can ask us: "Am I double-counting those calories? Does MyNetDiary automatically subtract background calories from exercise calories?"

    MyNetDiary uses the Institute of Medicine energy equation. The IOM equations include activity levels. Most other trackers are using just the basal metabolic rate estimate from Mifflin-St.Jeor so their estimates will be lower than MyNetDiary. The way MyNetDiary integrated with the other trackers is likely overestimating the total energy expenditure. We are discussing a more meaningful way to integrate MyNetDiary with them.

    You may also find it useful to review our in-depth Calorie planning guide.