Frequently Asked Questions (FAQ)

Before You Start

Yes. Keeping track of your calories with a food diary is simple and effective, and it has been proven in multiple scientific studies.

Moreover, it has been proven by millions of our members - read some of their success stories. Calories are the bottom line, and MyNetDiary is the best way to track them, help you eat better, balance what you eat, drink and do.

A one-year subscription is available for $59.99 USD. It amounts to only 17 cents a day. While the annual option is the most economical, if you are not sure how long you will be using MyNetDiary, then we recommend purchasing the monthly subscription, available for $8.99 USD.

If you upgraded to Premium online, at www.mynetdiary.com, you will have full access to all of the Premium features in any of MyNetDiary's apps. So, you do not have to pay for the mobile app or upgrade to Premium in the mobile app if you already have Premium membership.

With MyNetDiary Premium, we provide many advanced and personalized tools and features for those who want to improve faster, track and analyze more insights, improve health, or get more personalized advice, guidance, and support. We came up with a very reasonable, balanced set of features in free and paid tiers. We don't show ads or promoted stories. We believe our Premium subscription provides a lot of value, it's very helpful. Even though today you are interested in just one "basic" feature and feel that the cost of MyNetDiary for this single feature is too high, you are getting much more than just this feature with MyNetDiary Premium. Once you start using MyNetDiary Premium, you'll find yourself using many more of its features than this one "basic" feature that you are looking for today. MyNetDiary Premium makes you more successful in the long run.

For people interested in mobile diabetes tracking only, MyNetDiary provides a low-cost option - special "MyNetDiary Diabetes" apps for iOS and Android, available for one-time USD 9.99 purchase. In addition, as a courtesy to our diabetes app users, online food, and exercise tracking on the website are included for free.

Are you ready to meet your weight goal? Sign up now!

MyNetDiary uses several formulas to estimate your weight maintenance calorie needs, and then helps you plan your diet based on this estimate. You can plan your diet based on a target weight and date, or on a desired weight-loss rate.

If you have a nutrition plan provided by your doctor or dietitian, you can enter it into MyNetDiary, overriding MyNetDiary's calculations.

It's comprehensiveness and ease-of-use. Daily food tracking can take 10-20 minutes on other websites, but only a few minutes with MyNetDiary thanks to our Instant Food Entry - it's like Google instant search, only for foods. We feature a huge food database - over a million foods, and simple, streamlined web pages. Additionally, we offer top-of-the-line mobile apps that automatically sync with our website.

No. For support and motivation, you can rely on our active and friendly Online Community from the comfort of your home. You can participate in our forums, supported by a Registered Dietitian, or join one or more groups or teams according to your interests or location.

You can participate in the community online or right from the iPhone and iPad apps. The Android app does not support Community features yet. We are planning it in the future. For the users with Android phones and tablets, we are recommending using the Community page on the website. The web Community is more advanced than even on iOS apps.

A MyNetDiary account is required to sync the data between your MyNetDiary mobile or tablet app and online tracking at www.mynetdiary.com website.

The MyNetDiary app can be downloaded from Google Play or the iOS App Store, like any other mobile app. Downloading and installing an iOS app on your iPhone or iPad device requires you to sign in with your Apple ID, and downloading Android apps on your Android phone or tablet requires you to sign in with your Google Account to the Google Play store.

Once you've downloaded the app, you have to set it up with your personal diet info.

The installed MyNetDiary mobile app can be used with or without creating an account. If you haven't created an account, you can lose your logged data if you lose access to your phone. To save your mobile app records, create a MyNetDiary account as soon as possible. You can create an account at any other time in the Me tab on iPhone, or in App Settings on Android.

Having a MyNetDiary account means your records entered on the iPhone, iPad or Android apps are safely stored in the cloud (on www.mynetdiary.com servers) and could be restored on another phone after app installation.

Please note that your MyNetDiary account is not the same as your Apple ID or Google account. You may use the same email as your Apple ID or Google account, but they will not be linked.

Furthermore, if you use a social login to create an account, you have to use the same social login method every time you sign in to MyNetDiary.

To sync between the apps and the website, you have to sign in with the same MyNetDiary credentials on both platforms, as well as have a working internet connection.

Please note that if you go to www.mynetdiary.com on the web browser on your phone, the phone's web browser will not know about the MyNetDiary app and you will be offered to sign up for MyNetDiary online and create a new account. If you create a new MyNetDiary account, it does not automatically link to your account in the app. To access your existing data data, you have to create an account in the app first, and then sign in on the web, using the same sign in method (MyNetDiary or social sign in).

MyNetDiary diet service was developed following proven, scientific, evidence-based guidelines and best practices for dieting and weight loss. MyNetDiary is quite popular with dietitians, nutritionists, and trainers working with their clients using MyNetDiary.

To get you started, MyNetDiary provides free professional packs for dietitians, nutritionists, and trainers. Please see Food Diary for Healthcare Professionals for more information. If you start regular work with your clients using MyNetDiary, you can purchase discounted memberships for them, which could be enabled for automatic information sharing with you.

There are several ways to share your (if you are the patient) or your patient's food diary.

1. There is an option of online, real-time information sharing through the MyNetDiary website. The patient/client can use either the website or one of MyNetDiary's top-rated mobile apps. After enabling information sharing with another person (e.g. dietitian), the other person can see via the website the food diary, weigh-ins, and notes of the client and they can exchange messages. Please see Sending Friend Request for detailed instructions.

2. If ongoing online access to the food diary is not needed, a patient/client can e-mail PDF reports and charts generated on the website. MyNetDiary website has PDF reports for foods, activities, measurements, diet plan, summary reports, and more.

3. Also, a patient/client can enable weekly summary e-mails and forward them to his or her dietitian or trainer. This is the simplest option.

Finally, there is a directory of dietitians and trainers working with MyNetDiary. If you are a professional working with MyNetDiary, you can ask to be included in the directory when you send your credentials for getting the Professional Pack.

Of course, you can keep communicating with your client via e-mail or text messaging, sending additional instructions, links and so on. If you would like to provide some instructional videos, we recommend using specialized video services, such as YouTube or Vimeo.

Ease-of-use and comprehensiveness. Food and exercise tracking are much faster with MyNetDiary, leveraging the same Instant Food Entry and huge food database with over a million foods. MyNetDiary provides top-ranked mobile apps for iPhone, iPad, and Android phones and tablets. Your diary is automatically synced between the mobile device or tablet and your online account. You can log mobile or online, or even change your phone or carrier and keep losing weight with MyNetDiary!

There are many great things available only in MyNetDiary - fastest and most flexible food entry, barcode scanner, PhotoFood service, awesome Today Widget, linking with smartwatches and third-party apps, and much more.

MyNetDiary mobile apps have been recognized by Apple, Google, and many press publications. MyNetDiary's iPhone Calorie Counter PRO was handpicked by Apple as an App Store Essential for "Get in Shape". The iOS apps for iPad and iPhone were selected as Apple Staff Favorite. Our Android app is every bit as good!

MyNetDiary is based on proven science - it's rated as the #1 mobile diet app in an independent study published in the American Journal of Preventive Medicine.

The New York Times, comparing to MyFitnessPal, calls MyNetDiary "simpler, quicker... also, it looks nicer."

No, we do something much better and more accurate than WW points. MyNetDiary keeps track of calories and individual nutrients from food and calories from exercise to help you eat healthfully and ensure your body gets the nutrients it needs.

MyNetDiary provides a daily analysis of saturated fat, cholesterol, sodium, etc, and suggests improvements. Once you found food in our database (super easy with MyNetDiary!), the rest is taken care of for you automatically without any effort on your part. Get the whole picture of your nutrition and exercise with MyNetDiary!

To help you select most healthful foods, MyNetDiary calculates Food Score, to see at a glance which foods are healthier.

General Questions

If you have achieved your goals with MyNetDiary or just changed your mind, you need to cancel your subscription to stop auto-renewal after the current billing cycle.

MyNetDiary Premium Subscription

If you purchased the MyNetDiary Premium subscription on the App Store, you have to cancel your subscription in your settings:

cancel sub

Please see Apple's view, change, or cancel your subscription support article for more information.

If Apple has charged you by mistake, please contact iTunes Customer Support for a refund. All refunds are handled by Apple. Please see iOS App Store Refunds for detailed information. You can also see Apple's support article regarding the refund process and how to identify Apple ID used for this purchase.

Please note that if you paid for a MyNetDiary Premium subscription on MyNetDiary's website, we provide a 14-day money-back guarantee with a full refund, no questions asked. Our support team will issue a full refund within 24 hours of your cancellation request if you are eligible for a refund. It may take up to 3 business days to receive your refund.

The standard Glass of Water is 8 Fl Oz.

Water glasses do not affect any calculations in MyNetDiary, as water consumption does not seem to affect weight loss directly. MyNetDiary provides water tracking because many people want to track it, to ensure they drink enough fluids.

In Water Tracker settings, you can adjust the size of glass, connect to iOS Health, change units, and more.

MyNetDiary Premium provides even more comprehensive water tracking. You can create several other sizes of water glasses and bottles. You can set water goal and get reminders to drink water. Use the Settings of the Water screen of the MyNetDiary iOS app or via the Settings > Water Settings web page. The charts will be based on the logged daily records.

If you are concerned about reducing carbs and managing your blood glucose, MyNetDiary provides several options.

MyNetDiary offers two Premium Diets, focused on reducing carbs: Keto and Low-Carb. Keto limits carbs to 5% of calories to get into the ketosis state, while Low-Carb recommends 20% of calories coming from carbs (versus the typical 45-55% of calories). You can access these diets on the Coach tab.

These Premium Diets provide you with special recipes, diet guides, and tools for planning and tracking. Your primary nutrient can be automatically changed from calories to carbs or net carbs for easy tracking, and special Keto Food Grade and Low-Carb Grade will help you easily evaluate and grade your food choices.

If you have been diagnosed with diabetes or pre-diabetes, with MyNetDiary Premium you can turn on a Diabetes Tracking feature in the App Settings.

This will turn MyNetDiary into a special, comprehensive diabetes and blood glucose tracker. You'll be able to track and assign BG labels, get testing reminders, track insulin and medications, and get special reports and charts.This is available in App Settings for Premium members.

If you just need a little support to reduce carb consumption and carb tracking, you can select total or net carbs as the primary or secondary nutrient in App Settings, so they will be displayed along with calories on all screens.

Use the Premium Recipes' "low-carb" category to browse and select low-carb recipes.

Of course, macro and other charts are available to visualize your carbs and macros consumption.

Nutrient percentages from Nutrition Facts help us understand if the food is rich or poor in nutrients. FDA defines nutrient amounts used as 100% of Daily Value on food label:

Nutrient Daily Value
Old Label
Daily Value
New Label
Total Fat 65 g ↑78 g
Carbs 300 g 275g↓
Protein 50 g same
Common Nutrients
Sat Fat 20 g same
Cholesterol 300 mg same
Sodium 2400 mg 2300 mg↓
Dietary Fiber 25 g ↑28 g
Vitamins
Vitamin A 5000 IU (1500 mcg) 3000 IU (900 mcg)↓
Vitamin C 60 mg ↑90 mg
Vitamin D 400 IU (10 mcg) ↑800 IU (20 mcg)
Vitamin E 30 IU (20 mg) 22.4 IU (15 mg)↓
Vitamin K 80 mcg ↑120 mcg
Thiamin 1.5 mg 1.2 mg↓
Riboflavin 1.7 mg 1.3 mg↓
Niacin 20 mg 16 mg↓
Vitamin B6 2 mg 1.7 mg↓
Folate 400 mcg same
Vitamin B12 6 mcg 2.4 mcg↓
Pantothenic Acid 10 mg 5 mg↓
Minerals
Calcium 1000 mg ↑1300 mg
Iron 18 mg same
Potassium 3500 mg ↑4,700 mg
Phosphorus 1000 mg ↑1250 mg
Magnesium 400 mg ↑420 mg
Zinc 15 mg 11 mg↓
Selenium 70 mcg 55 mcg↓
Copper 2 mg 0.9 mg↓
Manganese 2 mg ↑2.3 mg

We wish we were able to send refunds, but all refunds on the App Store are handled by Apple. App developers don't have access to Apple's billing system and thus cannot provide refunds or cancel subscriptions purchased on the App Store. See this FAQ about Canceling Premium Subscription

If you would like to get a refund, please try to contact iTunes & App Store Customer Support. Their return and refund policies vary country-by-country, so please see their policies specific to your country. To identify your Apple ID used for the purchase of iOS App or iOS Subscription, see the related article provided by Apple.

MyNetDiary Website Refunds

For new MyNetDiary Premium accounts opened and purchased via MyNetDiary website, we provide full 14-day money-back guarantee and no-questions-asked refunds.

MyNetDiary uses Activity Level for estimating your calorie needs while creating your weight plan.

You can choose your activity level using My Plan screen.

In the iPhone app, you can also change your activity level by going to the Me tab, then selecting Personal Info.

activity level

Available Activity Levels

Sedentary

A person engages in typical daily living activities (shopping, cooking, laundry, walking a few minutes to and from car/bus/train) but sits for much of the day. Sample occupations: computer programmers, office and phone jobs.

Low Active

Sedentary activities above PLUS 30-60 minutes of MODERATE daily activities (e.g. walks 2 miles at 3-4 mph). Sample occupations: school teachers, cashiers, retail workers, and stay-at-home parents with active children.

Active

Sedentary activities above PLUS 60-120 minutes of MODERATE activities (e.g. walks more than 7 miles daily). Sample occupations: restaurant servers, light construction workers, cleaning professionals, and nursing.

Very Active

Sedentary activities above PLUS 60 minutes or more of moderate activities PLUS 60 minutes of vigorous activity (or 120 minutes or more of moderate activity). Occupations: lumberjacks, heavy construction workers, and professional athletes (during their competitive and training seasons).

Personal Activity Level of the average person can be estimated by any pedometer. Your level is 'Sedentary' if you make less than 7500 steps per day, the 'Low Active' if you make less than 10,000 steps per day, the 'Active' if you make less than 12,500 steps per day.

MyNetDiary has many options for integration with other services and apps.

Wearable Fitness Trackers

MyNetDiary provides syncing with Fitbit, Garmin, and Withings. When you link a fitness tracker, all your health and fitness data will be imported from there into MyNetDiary, and your logged food data from MyNetDiary will be shared with linked apps and trackers. Fitbit and other trackers can be linked in the Me tab, under Apps & Devices:

Please note that linking to third-party fitness trackers is included with MyNetDiary Premium membership, along with many other premium tools to help you lose weight faster. You can upgrade to premium in App Settings.

iPhone Walking, Running, Cycling, Hiking

If you have an iPhone and you don't use another fitness app already, for walking, running, cycling, and hiking, MyNetDiary recommends the built-in GPS tracker found in the Exercise screen. It is simple and straightforward, helping you keep track of your activities.

Health App Sync

MyNetDiary also provides very comprehensive integration with the iPhone Health App. The Health app gathers health data from your iPhone, Apple Watch, and apps that you already use. The data can be synced with the MyNetDiary iPhone app through the Apps & Devices item in the Me tab. The records logged to MyNetDiary can be synced with the Health App as well.

Apple Watch

MyNetDiary can also import workouts logged with Apple Watch's Activity app. This is done through the Health App - the Activity app from the watch sends workouts into the iPhone Health App, similar to other fitness apps.

Android Sync

MyNetDiary Android app can be synced with third-party apps via the Android Google Fit app and via Android Samsung Health App.

The Fresh Start feature allows you to change your starting date and starting weight, moving it forwards or backwards. You also have the option of deleting your weight data prior to the new starting date and weight.

The Fresh Start option is available with a premium subscription and can be found in the Coach tab, in My Plan.

MyNetDiary is designed from the ground up to make food entry as fast and easy as possible.

To search for a food, simply click in the food name cell in the food table and start typing. MyNetDiary will display suggested foods as you type. The search is instantaneous and you don't need to go to any other pages. Once you see the food you're looking for in the dropdown, you can use the up and down arrow keys to select it.

Then hit the Tab key to go to the amount cell, enter the amount (any format is supported, e.g. 2, 1.5, or 2/3), and similarly select a serving size with the arrow keys from another dropdown. Hit Tab again, which will take you to the next food row.

Sometimes, we get asked: "Why don't you provide basic feature XYZ for free? Your competitor ABC does!"

The problem is that different people are interested in different features and thus consider very different features as being "basic". For some people, micronutrient planning is basic and should be free, for other people - Fitbit syncing should be free, for other people some reports or charts have to be free. Yet for others syncing with Garmin should be free.

Here is the funny thing.

There is no Premium feature in MyNetDiary that someone hasn't requested to be free because he or she considers it "basic"!

MyNetDiary's free mobile apps and the website provide many tracking, planning, and analysis tools for free, covering all the basics of healthy weight loss. We believe that we provide more tools and features for free than other diet apps and services, such as MyFitnessPal, Livestrong, or Lose It!

Moreover, MyNetDiary does not have any ads, sponsored, or promoted stories - neither in the mobile apps nor on the website. We don't sell our user information to anyone. We want our users to stay focused on their diet, on losing weight, on being healthy - using the best science available, without distracting and frequently misleading ads or promoted stories, trying to sell you something questionable.

We provide a good, honest service, we spend a lot of time and effort continuously improving the apps and the website, adding new cool features, providing customer support to you, but we also have to pay our bills! Thus, we offer MyNeDiary Premium to our users who want to go beyond the free basics.

With MyNetDiary Premium, we provide many advanced and personalized tools and features for those who want to improve faster, track and analyze more insights, improve health, or get more personalized advice, guidance, and support.

We came up with a very reasonable, balanced set of features in free and paid tiers. We don't show ads or promoted stories. We believe our Premium subscription provides a lot of value, it's very helpful.

Even though today you are interested in just one "basic" feature and feel that the cost of MyNetDiary for this single feature is too high, you are getting much more than just this feature with MyNetDiary Premium.

Once you start using MyNetDiary Premium, you'll find yourself using many more of its features than this one "basic" feature that you are looking for today. MyNetDiary Premium makes you more successful in the long run.

If you did not have a chance to review the latest changes after downloading the latest app update, you can find it at the App Guide.

In the iPhone app, the App Guide is located under the Coach tab. On iPad, Android, and web app, the App Guide is located on the Dashboard.

Currently, Apple App Store does not support family sharing of in-app purchases. While Apple Music, Apple TV, and Apple News subscriptions are shareable, third-party subscription are not. Please see Apple's support article What types of content can I share with my family using purchase sharing?

It was announced that family sharing of in-app subscriptions will become available in iOS 14, when it is released.

Please note that you can purchase a discounted group gift cards for your family members, co-workers, or friends on MyNetDiary website and apply them to your existing MyNetDiary accounts.

iOS - iPhone and iPad

On iOS, you can change your subscription plan in the iOS Settings app by going to the Subscriptions screen. There, you need to tap the MyNetDiary subscription that you want to change and then select "MyNetDiary Premium (1 Year)" subscription.

Please see Apple's support article for more detailed steps: Change your subscription plan.

Google Play

To change the subscription plan from monthly to annual for subscriptions purchased on Google Play, you have to cancel your monthly subscription and then purchase annual once the monthly expires.

  • Go to the Google Play Store app on your phone.
  • Click on the Menu Options button (three horizontal lines).
  • Select Account and then select Subscriptions.
  • From there, you will cancel your monthly subscription and purchase a yearly subscription when your monthly subscription expires.

Please see Google's support article Cancel, pause, or change a subscription on Google Play for more details.

MyNetDiary.com subscriptions purchased on the website

To change your subscription plan for subscriptions purchased on the MyNetDiary.com website, you need to cancel your current plan and subscribe to the new subscription plan.

You can see and manage your online subscription at the Account Settings page online after signing in with your MyNetDiary account.

Currently, MyNetDiary does not offer a ranking system for low/moderate/high FODMAP foods.

Since the FODMAP diet is so individualized (after following the elimination phase, high FODMAP foods are slowly added back in and symptoms tracked) we are not able to offer that type of individual customization at this time.

We will keep FODMAP in mind for future developments.

If you want to modify your calorie budget or your weight goal, you can do this in "My Plan", which is located in the Coach tab:

Once you're in the "My Plan" screen, you can tap on "Target Weight" to edit your weight goal.

To change your calorie budget, you can change your Target Date or Weekly Rate, which automatically recalculates your Calorie Budget.

If necessary, you can override the recommended Calorie Budget by changing the actual budget.

You can also change your calorie budget on certain days of the week, in the "Calorie Cycling" tab.

If you edit your calorie cycling, your "Food Calories Budget" item will show up as "Average Food Calories Budget", as seen below.

MyNetDiary offers free mobile apps and a paid subscription - MyNetDiary Premium. MyNetDiary Premium has the most effective tools to help you lose weight faster and get healthier; this is the most comprehensive diet service you can find.

You can purchase MyNetDiary Premium online on MyNetDiary.com, or as an in-app purchase from our mobile apps.

Online Purchase

Please go to Settings > Get Premium Membership page on the MyNetDiary website. You will need to sign in to MyNetDiary with the same account name and password as in your mobile app. You can find your account name in the app by going to the Me tab, and "Switch Account". If you haven't created an account, please create one. After purchasing Premium online, it will automatically enable all Premium features in your mobile app.

In-App Purchase

You can also purchase Premium from MyNetDiary's mobile apps for iPhone and Android. For iPhone, go to the Me tab and select "Upgrade to Premium". For Android, go to Settings > "Get Premium Membership". Purchasing Premium from a mobile app also automatically enables all Premium features on the MyNetDiary website.

Yes, you can. If you'd like to keep track of two food diaries on the same phone, for example, for yourself and for your significant one, or for your child, you can do this on the phone, tablet, or iPad.

Please install two apps, e.g. Free and Diabetes and create or sign in to different MyNetDiary accounts. The apps will be completely independent of each other. This way, you won't need to switch between accounts every day.

Or, you can install one app, create an account, reinstall the app and, then, create the second account. After that, switch between accounts in the Settings screen of the mobile app.

Tap the "+" button at the bottom of the Dashboard screen, then choose your meal.

You can search for your food or scan the barcode on the package. Once you found your item, tap on it and enter the serving amount that you ate.

Scroll through the tabs to choose from your Favorites, enter a specific calorie amount, find Staple Foods and ingredients, create a Custom Food or Custom Meal, search Premium Recipes, create a New Recipe or import a recipe from the web, and pick from your Recent Foods.

Learn how to add foods to Favorites here.

If you go to a specific meal, you can also press and hold the green "+" button to go straight to the food search category that you need.

Changing Multiple Food Entries

You can Copy, Move, Timestamp, or Delete some or all food entries in a meal.

If you go to a certain meal, swipe left on one of the food entries, and tap the green Select button, as such,

you'll be able to select some or all of the food entries in that meal and choose what to do with them from the options at the bottom of the screen.

You can Copy the entries, Move them to another meal, change the Time of the meal (see this FAQ about enabling Timestamping) or Delete the entries. In the Android app, you can do the same if you press and hold the food entry instead of swiping it.

Tips on Search Tabs

If you are a premium member, you can also edit the food search tabs by rearranging or customizing them in App Setting, under "Customize Search Tabs".

You can also select multiple foods, even foods from different tabs, and log them all at once. If necessary, tap on the food name to edit the amount before logging.

If you turn on Multi-Entry logging in App Settings, you'll be able to search and select multiple foods before logging them all at once, as opposed to having to log each food search separately.

The 9-4-4 Rule

Typically, a gram of fat is considered to be 9 calories, while a gram of carbs or proteins is 4 calories. Using these numbers, a food with 5 grams of fat, 15 grams of carbs and 10 grams of protein should provide 145 calories, calculated as 5 * 9 + 15 * 4 + 10 * 4. For many foods, these "calculated" calories are the same or close to the actual calories printed at the top of the food's Nutrition Facts.

Why Calories Calculated From Macros Differ From Published Calories?

For some foods, though, the "calculated" calories value may be quite different. There are several reasons for that. Most importantly, calories-per-gram for fats, carbs, and proteins (9, 4, and 4 respectively) are approximate, average values, and vary for different kinds of fats, different kinds of carbs, and different proteins. For example, a more accurate "average" calories per gram of fat value is 8.9 calories. For carbs, calories vary from 3.692 calories per gram for glucose to 4.116 calories for starch. Proteins from meat and vegetable sources are metabolized differently, with greater portion lost as nitrogenous substances in urine and feces for meat proteins, thus the caloric effect of one gram of protein is different for them, i.e. it is not precisely 4 calories in all cases.

Thus, the "9-4-4" rule, while working well for many foods, may calculate calories different from calories printed in Nutrition Facts. Differences by a few percent are quite regular. Still, if you see values differing by more than 20%, it is worthy of double-checking Nutrition Facts, to make sure all numbers are correct.

Logged Daily Totals of Calories and Macros Not Matching Planned

These variations of calculated and actual calories may also result in your daily totals of calories and macronutrients not matching planned values.

When calculating your diet plan, MyNetDiary distributes total calories planned among macronutrients based on the "9-4-4" rule - that's the best rule available. For example, a 2,000 calories plan with 25% of calories coming from fat, 50% from carbs, and 25% from proteins means that 500 calories should come from fat, 1,000 - from carbs, and 500 - from proteins. These calories are re-calculated into 56 grams of fat (that is 500 / 9), 250 grams of carbs (that is 1,000 / 4), and 125 grams of proteins (that is 500 / 4).

If all foods had perfect 9-4-4 calories match, then when you consume during a day 56 grams of fat, 250 grams of carbs, and 125 grams of proteins, your total daily calories would be precisely 2,000 calories. BUT, as we now know, calories may not match for some foods, resulting in a discrepancy - you consume fats, carbs, and proteins as planned, but you miss your daily calories! Or, it could be the other way - you hit your calorie targets, but you may miss on some macronutrients!

This is a normal situation, caused by one or several foods that have "calculated" calories different from actual, thus causing differences in your planned and actual calories and macronutrients.

It is very easy to create a diet plan with MyNetDiary web app or mobile apps. My Plan screen and the Plan web page provide all the tools to create a sensible plan.

For more guidance, please review in-depth articles from MyNetDiary Library Calorie Planning Guide and Nutrient Planning Guide.

If you want to modify a recipe you created or imported, one way to do this is by going to the "Manage My Foods" item, located in the Me tab.

This allows you to review and edit all your foods and recipes.

In "Manage My Foods", go to the "Recipes" tab, click on the recipe you want to modify, and tap "Edit Recipe"

You can now modify any ingredient in the recipe.

Modifying Premium Recipes

One way to modify a premium recipe is by going to "Manage My Foods" in the Me tab, and then to the "Premium" tab. Tap on the recipe you want to use, go to the bottom of the recipe screen, and tap "Copy & Customize".

You'll have to give the recipe copy a unique name, and then edit any of the ingredients in the recipe.

It's very easy - you can share your log or request sharing another person's data online, on Sending Friend Invitation page. That page has the following options for sharing:

Note that you both need MyNetDiary accounts, to identify yourself and make sure sharing goes to the right person!

The friends can see the invited friend nicknames via the Community > My Community Profile webpage.
MyNetDiary allows tracking of a variety of data like bone weight, lean body mass, etc. These are optional, but they can be measured and obtained from a special scale, such as a Bioelectrical Impedance Analysis (BIA) device, which is used by gyms and doctors' offices. For instance, some Tanita scales provide weight, body fat %, muscle mass, physique rating, and bone mass. Other weight scales can measure resting heart rate, etc. Some of these measurements can be automatically synced with MyNetDiary through direct integration with Fitbit and Withings. You can also link third-party apps through indirect integration with Android Google Fit App, iPhone HealthKit, or with the Android Samsung Health App.
The way to cancel your subscription depends on where you purchased it: on the website, the App Store, or the Google Play Store.

Subscriptions Purchased on the MyNetDiary Website

If you bought a MyNetDiary Premium Subscription on the MyNetDiary website, you can cancel your subscription via the Settings > Premium Membership webpage. For Premium subscriptions purchased online, we provide a 14-day money-back guarantee and a full refund. MyNetDiary Tech Support processes your request and discharges your refund within two business days.

Subscriptions Purchased on the App Store

App developers don't have access to Apple's billing system and thus cannot cancel subscriptions purchased on the App Store. You have to cancel your subscription yourself, in your iPhone Settings app:

cancel sub

Please see Apple's view, change, or cancel your subscriptions support article for more information, as well as iOS App Store Refunds for detailed information.

Subscriptions Purchased on Google Play

Premium subscriptions purchased on Google Play can be canceled by us or you. To cancel:

  1. On your Android phone or tablet, open the Google Play Store.
  2. Check if you are signed in to the correct Google Account.
  3. Tap Menu and then Subscriptions.
  4. Select the subscription you want to cancel.
  5. Tap Cancel subscription.
  6. Follow the instructions.

If you have not created a MyNetDiary account and only used a mobile app without an account, you can delete the mobile app and your anonymous backup stored in the cloud will no longer be accessible.

If you created a MyNetDiary account, you can delete your account by going to Settings > My Account on the MyNetDiary website:

When you terminate your account, all of your private data will be deleted in accordance with our Privacy Policy. If you change your mind, you might not be able to recover a deleted account.

All Data Will be Permanently Deleted

All the data and content in that account, such as food, exercise, daily steps info, body weight, blood glucose readings, insulin doses, medications, and custom trackers. You won't be able to access your charts, generate reports, or look at your analysis. The data of the closed account cannot be retrieved, and you will lose access to purchased subscriptions.

Refund for Subscription

Online Subscriptions

If you purchased a subscription on the www.mynetdiary.com website, you may be eligible for a refund. MyNetDiary provides a 14-days money-back guarantee with full refunds for subscriptions purchased on the www.MyNetDiary.com website. Refunds may take up to 3 business days to show up on your bank account.

In-App Mobile Subscriptions

Please note that terminating your MyNetDiary account does not cancel an in-app subscription purchased via the MyNetDiary iPhone or iPad app. To cancel your subscription, please see Cancel Premium Subscription. Please see Refunds of iOS Subscriptions for information about refunds of iOS in-app subscriptions.

If you purchased your subscription through Google Play, auto-billing will be canceled automatically when you delete your account.

Weight Loss and Diets

No, there is not a set time at night to stop eating for weight loss. The bottom line is calories. You should be fine as long as you meet your total daily calorie target. But having said that, anyone who suffers from reflux (GERD) or heartburn should avoid eating heavy snacks (e.g., high in fat/protein) before bedtime or lying down.

Shift workers have a challenge if the majority of their calories are consumed in the middle of the night. Generally, they do better with smaller, more frequent meals, and movement to help them stay alert.

Yes! To maintain your current weight, set your Target Weight the same as your Current Weight.

You will consume your DRI calories (your Weight Maintenance Calories). Log your daily foods into MyNetDiary to keep track of your total calories.

Eating more than your DRI will lead to weight gain. Eating less than your DRI will lead to weight loss. Please review our blog post about the Weight Maintenance.

MyNetDiary uses the official formulas for Estimated Energy Requirements provided by the Food and Nutrition Board of the Institute of Medicine of the National Academies.

Adult man: EER = 662 - 9.53 x age (y) + PA x (15.91 x wt [kg] + 539.6 x ht [m])

Adult woman: EER = 354 - 6.91 x age (y) + PA x (9.36 x wt [kg] + 726 x ht [m])

The formulas are explained in "Energy" chapter of DRI book.

PA indicates activity level, and is equal to 1.0 for sedentary, 1.12 for low active, 1.27 for active, and 1.45 for very active. See more details about MyNetDiary activity levels.

We recommend selecting activity level in MyNetDiary as "sedentary" and accurately accounting for any extra energy-burning activities and exercises that are outside of typical "sedentary" lifestyle. This will be much more accurate than the generic "active" activity level, which is of course a very rough guess. You can adjust your activity level in the Plan section.

Once MyNetDiary calculates your body energy requirements, it subtracts from it the daily "deficit" calories to match your weekly weight loss rate. If you plan to lose 1 lb/week, you need to lose 3,500 calories per week, which is 500 calories per day. In this example, the Calorie Budget calculated by subtracting 500 calories from daily energy requirements.

MyNetDiary does not consider body fat percentage or BMI for calculating Calorie Budget, as the formulas above are more accurate. You may want to look if your BMI is in a healthy range when you decide what your desired target weight is.

To calculate a calorie budget to maintain a stable weight, MyNetDiary uses Estimated Energy Requirements equations, provided by the Institute of Medicine.

If you've seen a different number in another app or website, please note that different apps, websites, and devices may use different equations for estimating calorie expenditure. Also, please notice that MyNetDiary's estimate includes typical daily activities, while some apps and websites calculate Basal Metabolic Rate (BMR) - the number of calories your body needs to maintain weight that does not include any other activities (basically, it's calories needed by the body if lie in the bed all day.) For example, 1500 calories for estimation of BMR would still be significantly lower than calories for MyNetDiary sedentary activity level because they are not the same or equivalent measures.

MyNetDiary prepares an initial calorie budget for you during mobile app or online account setup. Please use My Plan screen in mobile apps or My Plan webpage to review and update your plan and calorie budget.

MyNetDiary calculates Weight Maintenance calories based on your age, personal activity level, body weight, and body height.

Assuming that to lose a pound, you needed to consume 3,500 fewer calories per week, MyNetDiary calculates daily calorie deficit needed and subtracts it from your current "maintenance" calories.

MyNetDiary can calculate calories up to a 2 lb/week rate. The reason for the 2 lb/week limit is that if you create a more significant calorie deficit, then your body metabolism changes, and the rule "3,500 calories = 1 lb of fat" stops working. But, while MyNetDiary won't be able to calculate your Calorie Budget for over 2 lb/week rate, if you have a doctor's recommendation, you can adjust Calorie Budget manually, overriding MyNetDiary's calculation. It's possible to do via the My Plan screen of the mobile app or the Plan web page.

Plan allows changing your Target Weight, Target Date, and Weekly Rate. Under the Personal Info section, it's possible to adjust your height, date of birth and other information.

In the Plan section, you can also adjust fats, carbs, and protein targets . Some people prefer to reduce fats; some prefer fewer carbs, some reduce fats and carbs proportionally. Just make sure that the sum of calories from macros would be giving the same value as Calorie Budget value. (One gram of fat provides nine calories, one gram of carbs or protein gives four calories.)

More details are in our planning guidelines on setting calorie goals and nutrient goals.

Please review Planning Your Nutrient Needs article explaining how to set up your nutrient targets and track them in MyNetDiary.

Good sleep is very important for weight loss - please see Sleep Topics in MyNetDiary's blog for more information and tips.

MyNetDiary provides great support for keeping track of sleep hours. If you use a fitness tracker, such as Fitbit or Garmin, MyNetDiary can get your sleep data from it automatically and store it in the app.

Alternatively, you can enter your sleep and work hours into MyNetDiary yourself. You need to go to the Measurements screen (located on the Me tab in the iPhone app, or Dashboard on iPad, Android, and web app. If you don't see Sleep Hours or Work Hours, use Select Measurements to select them for tracking first.

If you are always hungry on the caloric target, you could try a few things:

1. Lower your rate of weight loss so that the calorie deficit you need to achieve is lower. That will provide a more reasonable calories intake target.

2. Enter an exercise plan so that the system increases the target calories by the expected daily exercise calories burned. Entering actual exercise each day will update the calories target in Daily Analysis.

3. Learn the tricks for feeling more full on fewer calories.

Binge eating disorder is a real thing, and many people suffer from it. If this is something you do regularly, and you feel out of control, then look for a binge eating support group run by a professional. Therapy counseling is the primary treatment for binge eating. The roots go deep in terms of why we binge.

If you think that food tracking could be making the binge eating worse, then stop using MyNetDiary (or any tracker).

If you want to try losing weight without tracking then you could focus on healthy meals, no skipping, with a simple balance.

Body Mass Index (BMI) tells if your target weight or your current weight is in a healthy range when you are planning your diet.

MyNetDiary calculates BMI using BMI formula published by Centers for Disease Control and Prevention. By definition, there is only one way to calculate BMI. Any "improved" BMI formulas, for example, taking into account muscle mass, are not BMI. They may provide better or worse quantification of your weight and body composition, but they are not BMI.

Thus, there is no way to override BMI calculation in MyNetDiary. On the other hand, MyNetDiary does not use BMI for planning and analysis calculations at all. BMI is calculated and displayed for your information only and does not affect anything.

There may be several possible reasons for not losing weight, you just need to figure out which one is most likely in your case and make an appropriate adjustment.

If you create a calorie deficit, then you WILL lose weight. There is a lot of misinformation about this idea that if you don't eat your calorie budget, you'll starve and the body will hang onto calories and prevent weight loss. Make sure you are capturing your actual calories. Focus on tightening up tracking. Measure/weigh all foods/drinks you consume. Log basic foods.

Calorie counting and MyNetDiary are time-tested and proven!

Please see Weight Plateau article from MyNetDiary's library for detailed discussion and more information.

Few More Ideas

1. Water weight is suspected if you gained while eating a reduced-calorie diet. Weighing oneself first thing in the morning is a good idea to avoid variation due to hydration/time of day.

2. Track sodium - higher sodium the night before often means water retention and a higher water weight the next morning.

3. Track accurately. There might be an error while logging foods or/and exercises.

4. Understand your caloric goals. Learn about helpful tips if you are a new member.

5. Double-check again that you are logging foods and recipes accurately.

6. Send a question in the "Ask a Registered Dietitian/Diabetes Educator" Community forum.

MyNetDiary does not require following some specific diet or eliminating some foods, but you can do that if you want to. This is up to your dietary preferences. Some people try to reduce carbs, some try to cut fats. Generally, you want to eat healthily and stay within your nutrition plan set up by you in MyNetDiary to meet your weight goals. You can keep eating your favorite foods, but you may need to do this in moderation, to make sure your nutrition is balanced (see the USDA Food Pyramid guide for additional information about food groups.) MyNetDiary Food Score helps quickly estimate healthfulness of each food. PremiumRecipes allow to filter out the system recipes matched your diet. To get personal diet advice, send a question in the "Ask a Registered Dietitian/Diabetes Educator" forum - the first row in Community.

MyNetDiary recommendations for calories and nutrients are based on the "Institute of Medicine Dietary Reference Intakes (2005)" book available online and in print ISBN 0-309-08525-X.

For nutrient recommendations see DRI tables with Recommended Dietary Allowances, Adequate Intakes, and Upper Levels.

For calories, recommendations see EER formula.

Recommendations for some nutrients like Vitamin D were updated by the scientists after the book was released. MyNetDiary uses the latest DRI tables obtained from the National Academies of Sciences, Engineering, and Medicine.

Potassium AI and Sodium CDDR are recommended since March 2020.

AutoPilot option adjusts Calorie Budget according to the remaining lbs to lose and days left.

Disclaimer: Under extreme conditions, AutoPilot switches to a safe 1 lbs/week strategy. These include cases when the target date is too close and weight loss required by the current plan is too great.

AutoPilot feature is available with a Premium membership.

BMR is Daily calories your body burns at rest to maintain normal body functions, "rock bottom" Food Calories for weight planning. MyNetDiary uses Mifflin formula for estimating Basal Metabolic Rate. MyNetDiary does not support customization of BMR as this not included in daily and weekly energy balance calculation. See also how Weight Maintenance Calories are calculated.
MyNetDiary follows the guidelines of the National Institute of Health at www.nlm.nih.gov to estimate weight loss. MyNetDiary recalculates calories lost into weight loss by dividing the calories by 3500, which gives weight loss in pounds.

It is crucial to understand that the weight loss projection based on estimated calorie loss - calories you consumed compared to what your body needs. MyNetDiary calculates the most accurate forecast based on the information provided, but several factors may cause deviations from the projections:
1. Accuracy of food entry - make sure all foods entered, and the amounts are estimated accurately. Ideally, you may want to use a food scale, at least initially, to get a better sense of how much your typical portions weigh.
2. Food nutritional contents may vary due to varying growth, storage, and preparation conditions. Even if you enter precise amounts, consumed calories may differ from the food labels.
3. Variations in human body metabolism. Due to different body types and differences in muscle mass (lean muscle mass needs more calories than healthy body tissues), your actual "weight maintenance" calorie level may differ from the calculated estimate.
4. Variations in daily activities and energy expenditures - the recommended "sedentary" activity level setting represents a statistically average "desk job" activity level. Still, your day, your job may vary from the average, and even for you, not every day is the same.

Due to these variations and to the fact that when you lose weight, your calorie needs reduced as well, we recommend periodically analyzing your diet and plan on the Plan page. If your progress is slower or faster than MyNetDiary predictions, one or more factors listed above might be at work. In such cases, please assume that the projections calculated by MyNetDiary fit for you.

The micronutrients are established by the Institute of Medicine for age and gender categories to cover all levels of calories within those groups. They are not specific for a defined calorie level.

MyNetDiary Premium

Customization of the daily target intakes by vitamins, minerals, and other nutrients, enabling of their totals on the Dashboard require Premium membership. These are the following forty:

Nutrient Unit also known as
Total Fat g
Carbs g
Protein g
Common Nutrients
Sat Fat g
trans Fat g
polyunsaturated Fat g
monounsaturated Fats, g
Cholesterol mg
Sodium mg
Dietary Fiber g
total Sugars g
added Sugars g
sugar Alcohols g
Net Carbs g
Diabetes Carb Count g
alcoholg or %vol units
caffeinemg
Vitamins
Vitamin A %DV, IU, RE, mcg
Vitamin C %DV, mg or IU
Vitamin D %DV, IU or mcg
Vitamin E %DV, IU or mg
Vitamin K %DV or mcg
Thiamin %DV or mg aka Vitamin B1
Riboflavin %DV or mg aka Vitamin B2
Niacin %DV or mg aka Vitamin B3
Vitamin B6 %DV or mg
Folate %DV or mcg aka VitaminB9
Vitamin B12 %DV or mcg
Pantothenic Acid %DV or mg aka Vitamin B5
Minerals
Calcium %DV or mg
Iron %DV or mg
Potassium mg
Phosphorus %DV or mg
Magnesium %DV or mg
Zinc %DV or mg
Selenium %DV or mcg
Copper %DV or mg
Manganese %DV or mg

Foods and Recipes

MyNetDiary typically has several kinds of the same food, both cooked and uncooked. If the food name does not include words "cooked" or "uncooked" or "raw," then Nutrition Facts are for the most common form of consumption of this food. For meats and grains - cooked, for fruits and vegetables - raw or uncooked.

If you are in doubt, please try adding "raw," or "fresh," or "cooked" to your food search, to find more matching foods.

Some foods simply don't have a cooked version, and you are stuck with entering the raw amount. In that case, do the best that you can in terms of logging the raw or uncooked portion that eventually makes the cooked amount you consumed.

Some rules of thumb:
2 oz dry pasta generally makes about 1 cup cooked
1/4 cup dry white rice makes about 1/2 cup cooked
1/4 cup dry brown rice makes about 3/4 cup cooked
Most meats and fish will shrink about 25% with cooking (e.g. 4 oz raw hamburger is about 3 oz cooked)

You can learn more about tips for food logging in these posts.

When using a food search, you can try adding "fresh" or "raw" to your food searches. For more tips, please take a look at 4 Tips for Searching Basic Foods article.

Another alternative is using Staple Foods Catalog, available as an option for food logging and in Recipe Editor.

The Staple Foods Catalog lists over 900 most popular, staple foods used in cooking and recipes, carefully selected by dietitians and chefs, and organized by categories.

You can browse the catalog or use the search within the catalog to quickly find the food you need.

Premium Recipes include recipes suitable for low-carb, keto, gluten-free, paleo, and other diets.

The easiest way to quickly locate them is to use the Categories button during premium recipe search.

The Categories screen provides many ways to filter recipes, including filtering by ingredients and diet preferences.

Generally, low-carb recipes have less than 15g of carbs per serving, and very low-carb recipes have less than 5g of carbs per serving, making them especially suitable for keto diets.

The Premium Recipes screen can be accessed while logging foods, or from the Manage My Foods screen, or from the Dashboard.

While Logging Foods

After you tapped the green plus button on any meal screen, you will see Premium Recipes as one of the tabs at the top of the screen, represented as the chef's hat.

From Manage My Foods

Another option is to open Manage My Foods screen, either from Dashboard menu, or from any meal's menu (three--dots button at the top-right corner.)

From Dashboard

By default, Premium Recipes are visible on the Dashboard, but you may need to scroll down to see them.

The PremiumRecipes require Premium-level of access.

You can use Grocery Check tool. If this is a packaged product, you can scan its barcode. Or, you can use search in Grocery Check.

If you need access to the full Nutrition Facts, you can use regular food each from e.g. breakfast meal and lookup the food, then open its Nutrition Facts. You can exit food entry afterwards without saving.

The "My Foods" section includes "Favorites," "Frequent Foods," "Recent Meals", "Custom Foods", "My Recipes," and "My Meals." Each of these categories has a list of items. Click the three-vertical-dots menu to the right to the particular item and choose the appropriate option, either Retire or Remove From Search History.
In the past, MyNetDiary allowed using a custom recipe feature for both their custom recipes and custom meals. To see the custom meal components in their meal log, members could choose "ingredients to meal" so that they saw each ingredient (or meal component) in their food log. The problem was that people would use the "ingredients to meal" option for regular custom recipes and get confused.

Because of this, MyNetDiary team created a new "custom meals" feature, that is separate from the "custom recipe" feature. This way, when we log a custom meal, the meal components automatically get loaded into the food record. So, for example, if the user makes a custom meal containing espresso, Kashi cereal, milk, and banana, then when the user logs that custom meal, the user will see each meal item in the food log. This functionality makes tweaking the amounts of each meal item easy and fast.

The custom recipe feature stays the same, except now the user doesn't have the option of saving "ingredients to a meal." It's more useful since members won't make the mistake of choosing this option and then seeing their homemade chili recipe load as 20 separate items.

All food labels in MyNetDiary Food Catalog are verified by our Data Team striving for 100% accuracy. When needed, users create custom foods and submit PhotoFood requests. The Data Team uses PhotoFood requests to extend and verify the Food Catalog.

Prior to July 2020, the food catalog contained user-contributed foods from year 2010. These foods gradually became outdated and were superseded by verified system foods. They are retired now. If you used these foods in your diary, they still show up for your old records as "retired" foods.

In MyNetDiary, there are two ways to keep track of vitamins and supplements:

  • Keeping text notes in the "Vitamins & Supplements". This is a screen in mobile apps and a box on the website. This is easy and informal.
  • If you would like to keep most accurate track of all daily vitamin and micronutrient totals, you can log your vitamins as regular foods, so they will be included in daily totals. As with any regular food, you need to find your tablets in the food database (there are many of them there), or create them as custom foods (with zero calories), then you can log them as foods.

As with any foods, if you frequently consume several foods together, for example take multi-vitamins and calcium supplement every morning, you can make it a "recipe", so the next day you'll only need to log one "recipe" food.

MyNetDiary food database has many popular home-made recipes, but it could be difficult to identify them. If you are not looking for the best possible accuracy, it's OK to select from search food that sounds like what you are making, even if it is prepared food. Don't eat much and keep tracking, don't let this stop you!

If you are looking for the most accurate tracking, we recommend entering your own recipes.

The reason is that there is a great variety of cooking instructions and ingredients for every kind of meal, with greatly varying portion sizes, calories, and so on. For example, there are so many "Chicken Stew" recipes! It may be difficult to figure out if the recipe found in MyNetDiary is the same as you are making.

You can create your own recipe very easily in MyNetDiary, it's a one-time investment that you'll use again and again.

  • Enter all ingredients in some meal (e.g. dinner) in full quantities - the amount you use for the entire meal.
  • Tap or click "Recipe" button, enter your personal recipe name, e.g. "Susan's Chicken Stew"
  • Enter the number of servings that you enter ingredients for, e.g. "4 servings".
  • Select Food Group and save the recipe.
  • The new recipe will replace the ingredient foods in your meal. You may need to adjust the number of servings you ate (for example, if you entered ingredients for 4, but ate only 1.5 serving).

The next time you cook this recipe, simply search by name and enter the number of servings!

If you need to edit the recipe, simply log this food in your diary as the usual, then on the Food Entry screen (in mobile apps) tap the Edit button.

The recipe-builder function has a "serving" field. What you enter here depends on ingredient foods you have in this recipe.

If you entered foods for one serving, you should enter "serving" or whatever the serving is, e.g. "cup", or "2 cups".

If you entered foods for many servings, i.e. the whole recipe, you should put the total number of servings in the recipe. For example "6 servings" or "12 cups".

When you log in your diary this recipe food, e.g. in dinner, you can enter the number of servings you actually ate, e.g. "1.5 servings" or "2 cups" (depending on the actual serving you entered while creating the recipe). MyNetDiary will calculate calories and nutrients based on recipe's serving.

If the recipe has weight in grams, you will be able to log this recipe into your diary using either grams or ounces, on the Food Entry screen.

MyNetDiary Food Catalog changes over time, which reflects changes in food industry: vendors buy and sell food brands, companies change name while growing the business and introduce new product flavors. While improving Food Catalog, MyNetDiary research team removes obsolete foods from database and marks these foods as retired. If you want to enter the same food again, use the same words to search for the new food replacing the retired one.

When you delete a custom food, MyNetDiary retires this custom food similarly to system foods.

As vendors introduce new foods and modify the composition of existing foods, some foods might be missing from the food database or become out of date. With MyNetDiary, on Android, iPhones, iPod Touches, iPads with a camera, you can send us food and nutrition label photos directly from the app. We will add or update the food and enter all nutrients for you! We strive to process foods in 24 hours.

You can access PhotoFoods from the Food Label screen to update an existing food (use the "Update" button in the top right corner), or from Custom Food screen when you are entering a new item.

When you use PhotoFoods, please make sure you searched for the right food. If you send us a photo of what you ate, but the food you selected in search does not match, we would not be able to update its nutrients - it's a different food, and that would make its nutrients wrong. When you are sending us photos, please make sure that there is no such food in the database and that you selected the right food in search!

Also, you can turn PhotoFoods off on the Custom Food screen and enter all nutrients yourself, if you prefer to do this yourself.

See also PhotoFood help page.

If you no longer want to see some food, you can "retire" it. Once retired, it will no longer show up in food searches. Since the food might have been already logged, it cannot be deleted, thus MyNetDiary provides "retiring".

You can retire any food, recipe, or a meal by going to Manage My Foods screen, available at the Me tab. Locate the food you want to hide on one of the food tabs and tap it, then select Retire This Food.

Food Grade indicates a food's relative healthfulness compared to other similar foods. It is intended to help you make healthier selections within categories of foods (e.g., pick the healthier breakfast cereal).

Food Grade is calculated based only on nutrients found on the Nutrition Facts panel. It is not assigned to foods individually by a human nutrition expert. Thus, foods high in other important nutrients (e.g., omega-3 fats, zinc, polyphenols, etc.) may or may not have a high Food Grade. Also, if the particular food you are checking does not have the full Nutrition Facts panel, this may affect its grade.

Also, please note that while Food Grade does not include calories, it depends on the quantity of the food consumed. Larger amounts of not so healthy food will receive lower Food Grades and vice versa. When comparing two foods, make sure to use approximately the same quantities of these foods.

Please see Food Grade article for more details.

If you've chosen Keto or Low-Carb diet in MyNetDiary, then a special, Keto Food Grade or Low-Carb Food Grade will be used, which make more emphasis on carbs and fats.

First of all, you can find and use a similar food. It's OK to log a similar food, the most important thing is to keep tracking, eating better, and you will be losing weight!

But, if you are looking for most accurate tracking, read on, there are many options in MyNetDiary!

If you are using a mobile app, the best option is to send us PhotoFood request - a photo of packaging with food name and a photo of its Nutrition Facts. We typically process PhotoFoods within 24 hours, entering all nutrients for you. Please use the Custom Food screen with PhotoFoods option ON.

Alternatively, you can create your own custom food and enter all nutrients yourself. Enter the food name, the serving, optionally, weight and the nutritional information as it printed on the label on the package.

You can also create a new custom food as a recipe based on existing foods as ingredients or simply create a new custom food from scratch while performing food entry. Custom foods and recipes can be created from phone, from iPad or the website.

It is also possible to create a custom food by copying an existing food at the web site: select the food in food table, click "Food Details" button, then click "Copy and customize" link.

Finally, you can find and copy other users' custom foods via Community Search.

MyNetDiary shows all the serving sizes provided by the food vendor and all conversions possible.

If the vendor provided serving weight, you can enter weight in grams or oz. Use a food scale when possible, as this will be the most accurate!

If the vendor provided a volume information, e.g. "cup", MyNetDiary will list all other volume units, e.g. "ml" or "fl oz".

If you don't see a certain serving size, MyNetDiary won't be able to figure it out. If this serving size is published in the Nutrition Facts, you can send us a PhotoFoods request - we will update the food and this serving size will become available. You can also create your custom food and use it immediately. Another option is just to estimate amount in another units, e.g. its weight - it's OK to enter approximate amount, just keep tracking your foods!

You can share custom foods you've created in MyNetDiary with your family members and other people, so that they don't need to re-enter full food labels of these foods.

Custom food sharing is available online on the MyNetDiary website. Please sign in with your MyNetDiary account name and go to Community Profile page. Then, take note of your community name or update it, if needed, and make sure custom food and exercise sharing is enabled, as on the screenshot:

After enabling food sharing, other community members (including your family members) will be able to search by your community name online at Community Search page, go to your Personal page and copy your custom foods to their food catalogs.

Custom activities can be shared similarly to custom foods.

See the demo video.

MyNetDiary can create recipes on the website and in mobile apps. Recipes are created from meals, so as a first step, enter all ingredients in any meal (e.g. breakfast or snack).

Next, on the website, use the "Recipe" link displayed in the meal row, in the Amount column. In a mobile app, tap the "Recipe" button.

Finally, enter a recipe name and select food group, and then click/tap Save - a new recipe will be created based on the ingredients and will replace the ingredients in the meal. Next time you eat these foods, you only need to start typing your recipe name.

Editing Recipes

If you ever need to edit the recipe, you can open an existing food entry of this recipe (the last day and meal you logged this recipe), then click or tap "Edit".

Please note that editing a recipe affects previous food entries with this recipe. If you've made a mistake creating the recipe, you would want to fix it and update previous records. In this case you do want to edit the recipe.

In other cases, if you are deciding to start cooking this food differently (e.g. using light mayo instead of regular) you would not want to change change your prior records, but only use this from now on. In such cases, you want to create a new, similar recipe with different ingredients and a different name.

Some foods in MyNetDiary food database have only one serving type listed, without weight information. It could be "sandwich", or "cookie" or just "serving". This means a typical amount of this food. This works well for a sandwich or cookie, but could be unclear for "serving" - how big it really is?

If serving weight information is unavailable, most likely it was not published by the food vendor. MyNetDiary would not be able to figure this out.

We recommend finding a similar food that has weight information or creating a custom food if you have Nutrition Label. You can also use PhotoFoods to get this entered for you!

On iOS, you can send meals and recipes to your family members and friends. If you eat the same things, this may help the other person to save time searching and entering foods.

Make sure you both use the same MyNetDiary app! Sending via iMessage is possible only between the same apps - either between two MyNetDiary Free apps or between two MyNetDiary Pro apps or between two MyNetDiary D apps.

Please see the MyNetDiary iMessage Help for detailed, step-by-step instructions.

The idea behind keeping what you typed is that you are giving your short name to the food you are looking for and have found.

Many foods have pretty long names, and when you search, you are using the words that are natural for you, they are effectively how you name the food. With this approach, we save a lot of screen space (in mobile apps and on the web site). Also, short names are easier to scan and read.

We typically recommend giving "definitive" food names (i.e. searching/typing sometimes an extra word or two, to make the resulting food name unique for you). For example, if you always eat the same kind of hot dogs, typing "hot dog" is sufficient, but if you eat different kinds of hot dogs, e.g. beef franks and pork, such as "Oscar mayer wieners beef franks hotdog wiener frankfurter hot dog" and "Frankfurter pork hot dog frank wiene", you might want to type "beef frank hot dog" and "pork hot dog" respectively, although "hot dog" will be sufficient in each case. Again, in our opinion, this is easier on the eyes and fits nicely into the available screen real estate.

Deleting a Short Name

If you don't like or don't need a short name for some food, you can open Manage My Foods screen, then locate the food you need, tap on it, and from the appeared menu select Remove From Search History.

  • On the website (Modern Look), you can do this via My Foods section.
  • Then, select either Create or My Foods option.
  • Customizing MyNetDiary

    MyNetDiary works great for weight maintenance and special diets, including pregnancy and breastfeeding. You can customize your calorie targets per your doctor's recommendations online or in mobile apps. You can also customize macronutrient targets - fats, carbs, and proteins. With MyNetDiary Premium you can customize and keep track of all of your vitamins and micronutrients - up to 45 nutrients! If you use a tracker, like Fitbit, it can also help you balance calories in MyNetDiary.

    There is plenty of information and tips about pregnancy or breastfeeding in the MyNetDiary Community.

    MyNetDiary is working to provide special support for both pregnancy and breastfeeding planning. In the meantime, you can follow guidelines of the National Academy of Medicine: breastfeeding 0-6 months after pregnancy requires an extra 330 calories per day, 7-12 months requires 400 calories per day. You can add breastfeeding as an exercise (seriously) to account for spending these extra calories.

    Make sure to drink plenty of fluids and don't forget to join our Community to ask questions and get support!

    If you would like to track additional body measurements or some other information important to you but not built-in into MyNetDiary, you typically would be able to track this with custom trackers, which are available in MyNetDiary Premium.

    Here are some ideas for custom trackers:

    • Hunger level - ten values from 1 (overstuffed and bloated) to 10 (starved).
    • Meal satiety.
    • Your mood.
    • Bristol stool tracker for bowel movements.
    • Anything else you may need!

    Online on the MyNetDiary website, custom trackers are available on the Trackers web page. In mobile apps they are available on the Trackers screen. You can customize tracker name, units, target value and color for charting.

    We are considering adding a field for noting common allergens or gluten in the case of Celiac. MyNetDiary's database does not contain allergen data simply because there is so much missing data and it would require manual entry for over 600,000 verified food items. Then there would be the time to update all food items as brands change their recipes (and sometimes have more or less gluten in them).

    The idea of having a blank field attached to each food item for special customized tracking purposes is in our todo list. But, this feature is not a high priority at this point. We agree that the ability to track allergens would be a fantastic feature. In the meantime, use Daily Notes.

    Some of our foods contain gluten-free keywords in the name. The good resource for identifying foods with and without gluten is Celiac.org's Gluten Free Marketplace. They have a web page as well as an app.

    We hope that at some point, we can offer the ability to track allergens, even if by manual entry by the member. In the meantime, you can copy and customize the particular item from our database and add gluten-free into the name of your new custom food.

    Online, you can select nutrients on the Plan page. Use the "Edit other nutrient targets" link in the "Other Nutrients to Track" section. In mobile apps, you can select nutrients on the Meals screen.

    Besides regular nutrients, MyNetDiary Diabetes supports tracking of net carbs and diabetes carb count.

    We recommend selecting only the most important for you nutrients, so that they fit into the screen. MyNetDiary always tracks all nutrients, selected or not, and you can see all of them on the Report page.

    Also, see MyNetDiary's guidelines and recommendations on nutrient goals.

    MyNetDiary "Fresh Start" feature available on My Plan screen in mobile apps and online allows to change your Start Date to today or another day.

    Fresh Start provides two options:

    • Change start date while keeping your weight history.
    • Change start date and delete weight history. This option is useful if you want to start from a blank slate.

    With either option, all previously logged foods, exercises, daily notes and all other records remain.

    If you want to start a completely new diary, then you can delete your MyNetDiary app, then reinstall it and create a new account. Alternatively, you can create a new account online. Optionally, terminate the "old" account via the website.

    Generally, we would recommend against deleting and re-instally the app. You can use Fresh Start and then adjust your diet plan, including your target date, target weight, target calories and continue your existing diary.

    You can reset or update your weight loss plan, calorie budget, and nutrient targets using the My Plan screen.

    The My Plan icon looks like a target. In MyNetDiary's iPhone app, My Plan is located under the Coach tab. On Android and iPad, it is available in the side menu.

    If you want to reset your plan and start anew, you may want to use the Fresh Start tool in My Plan.

    If you just installed the app but entered a wrong initial weight, it's easy to fix.

    Go to the Weigh In screen available on the Dashboard, then go to your starting date - the date of your first recorded weigh-in, then edit and update your weight.

    Next, open My Plan screen, then go to Weight & Calories tab. Review your weight loss plan and update, if needed, your target date and weight loss rate.

    Pulling the Dashboard screen down reveals the total number of calories leftover or in excess added up from each day of the week, up until today. Data for the past three weeks is shown.

    For example: "Prior to today I am 671 calories under my weekly budget" means that adding up the amount of calories you went under or over your budget each day of the week so far, results in the total of 671 calories under your calorie budget for this week.

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    Please note that this statistics is calculated based on your planned budget in effect for each day. If you update your budget, it will take effect from today on, the statistics for prior days will remain the same.

    If you change your primary nutrient from calories to another nutrient, the Dashboard will show statistics for that nutrient starting from tomorrow.

    MyNetDiary supports direct downloads of systolic and diastolic blood pressure and heart rate data from Withings BP monitors. When linking your account to Withings, you need to select this information for download from Withings to MyNetDiary.

    Alternatively, if your BP monitor supports writing data to iOS Health, MyNetDiary can import its systolic and diastolic blood pressure readings from iOS Health. Please see iPhone Health App (iOS Health) sync for more details.

    If you've set specific macronutrient targets and you notice that your targets change from day to day, there might be two possible reasons for this behavior.

    Calorie Cycling

    If you modify your weekly calorie cycle in the Calorie Cycling tab of My Plan, MyNetDiary will automatically adjust macronutrient targets for days with different calories, using the selected macronutrient distribution.

    Effect of Adding Exercise to Calorie Budget

    If you turned on the option Add Exercise to Calorie Budget in MyNetDairy settings then on days were you log exercise, your day's calorie budget will be increased, and MyNetDiary will automatically increase macronutrient targets, distributing added exercise calories among macronutrients, following your current macronutrient distribution.

    Fixing Macronutrient Targets

    If you don't like your macronutrient targets changing from day to day, you need to turn off both calorie cycling and adding exercise to calorie budget settings.

    When either of them is enabled, your calorie budget will change from day to day. These calorie changes have to be reflected in macronutrient target changes - the calories cannot come from nowhere, they have to come from macronutrients.

    The Calorie Budget (Dashboard) or Daily Food Calorie Budget (Plan section) might be lower than one s BMR depending upon which settings are used and how much weight loss per week is selected. MyNetDiary used to use a 1200 calories floor for Calorie Budget, but that made the tracker less useful for people who have had bariatric surgery, or for those following special diets (like the protein-sparing modified fasts). The most common reason why the Calorie Budget ends up being lower than a person's BMR is when they choose to lose 2 lb/week and do not account for exercise. When a person chooses a slower rate of weight loss, and/or accounts for exercise, then the Calorie Budget is brought up to a more reasonable level.

    MyNetDiary supports urine, blood, and breath ketones testing. This feature is available in MyNetDiary Premium.

    Enabling Ketones Logging

    If you haven't done so, please add Ketones to your Dashboard: on the Dashboard screen, scroll to the very bottom and tap "Configure Dashboard", then select "Customize This Dashboard". Locate "Ketones" in the "Inactive Items" list and drag it to "Dashboard" list of items.

    Logging Ketone Tests

    Once you have measured ketone levels using either urine sticks, a blood ketone meter, or a breath ketone meter, then go to the Ketones screen and tap "Add" button for the test type you did.

    On the Ketone Entry screen you can enter the test reading - either select ketone presence from the list for urine tests, or enter blood ketones in mg/dL (or mmol/L, depending on unit settings you've selected), or enter breath ketones in ppm units.

    Optionally, you can log the time of the test, assign one or more labels, and also add a note.

    You can review your ketone stats and trends using the Chart button.

    You can track medications on the website and in mobile apps, this is one of many features of MyNetDiary Premium, helping you lose weight faster and get healthier.

    You can customize your medication list and track quantity of medications taken (e.g. number of pills) and record time when you take them.

    To enable medication tracking, you need to enable Diabetes and Health Tracking in MyNetDiary settings.

    If you don't have Premium, you can upgrade online on the MyNetDiary website, on the Pay & Manage page.

    There are several ways to create a custom recipe in MyNetDiary.

    Through "Manage My Foods" in the Me tab, you can create a custom recipe or import a recipe from the web in the "Recipes" tab.

    You can create a recipe with the foods you logged for a certain meal by going to that meal, tapping the menu button in the top right corner, and tapping "Save As Recipe".

    You can send a recipe via iMessage by tapping on the recipe in the "Recipes" tab of Manage My Foods, and then tapping "Send via iMessage".

    You can customize a premium recipe by using the Copy & Customize feature.

    Go to the "Premium" tab and tap "Copy & Customize" at the bottom of the recipe screen.

    You'll have to give the copy a new name.

    You can also Copy & Customize a recipe you created yourself, to have another version of the recipe, with slightly adjusted ingredients.

    To do this, click on the recipe in the "Recipes" tab of Manage My Foods, and tap "Copy Recipe".

    You'll need to give the recipe a unique name.

    To edit a recipe you created or imported, tap on the recipe, and then tap "Edit Recipe".

    You can save and log several foods together by creating a custom meal in the "Meals" tab in Manage My Foods.

    This is similar to a recipe, but the ingredients are logged as separate foods instead of a whole recipe, which makes it easier to modify.

    You can also save one of your daily meals as a go-to meal by tapping the menu button within a meal, and then tapping "Save As My Meal".

    If you are concerned that someone may see your weight on MyNetDiary's Dashboard, you can do a few things to protect this information.

    One option would be to move "Weight" item from Dashboard to menu. You can use "Customize Dashboard" button at the bottom and drag "Weight" to app menu.

    Another option would be to simply move "Weight" item further down the Dashboard, so it is not visible when you open the app.

    Either option moves your weight number out of the sight, so that you can log foods and other things in MyNetDiary without exposing your body weight, even if someone is sitting next to you .

    You may feel that your necessary calorie level for weight loss is lower than the estimated calories determined by the equation from the Institutes of Medicine.

    The equations are simply estimations and we all have our own unique metabolism. You can just override the calorie level by going into Plan and changing it to your custom calorie level. The article about calorie planning may also clarify it.

    In the MyNetDiary iPhone app, please go to the Me tab. One of the items is Measurements.

    On this screen, you can see currently selected measurements, last measurement dates and values.

    Tapping on a measurement will open its special screen - to log and edit measurements, see its chart, set targets, and more.

    You can see and adjust your macros in the Carbs, Protein and Fat screen in My Plan.

    MyNetDiary provides a variety of typical standard macronutrient distributions created specifically for different diets and lifestyles. These can be accessed by clicking on the current distribution.

    There are 17 unique carbs:protein:fat distributions:

    • Balanced/Default - a balanced eating plan, 45:20:35
    • Mediterranean - heart-healthy eating plan, 50:15:35
    • Moderate Low-Carb - shows evidence of weight loss and blood sugar reduction, 30:30:40
    • Low-Carb, High-Protein - limits high-calorie carbs for weight loss, 20:40:40
    • Keto/Very Low-Carb - low carb, high fat; 5:20:75
    • High-Protein, balanced carb/fat - may be used for strength training, 50:30:20
    • DASH - "Dietary Approaches to Stop Hypertension", 55:20:25
    • Low-Fat - limits fats to under 30% of calories, 55:20:25
    • Atkins - Net carbs targets between 20-100 g/day, 10:30:60
    • OmniHeart - higher protein version of DASH diet for lowering blood pressure, 48:25:27
    • TLC - "Therapeutic Lifestyle Changes" for lowering cholesterol, 55:15:30
    • Very Low-Fat - may be used short-term for digestive symptoms or as part of a plan to lower risk of heart disease, 70:20:10
    • Ornish - very low-fat plan, limited in animal products; 70:20:10
    • Pritikin - very low-fat plan for lowering risk of heart disease, 70:20:10
    • Zone - focuses on eating meals/snacks within specific macro proportions, 40:30:30
    • Paleo - restricts grains, dairy, legumes, and refined sugar; 30:30:40
    • No Carb/Carnivore - only meat and animal products, excluding all other foods; 1:29:70

    For each distribution, your Daily Calorie Budget is distributed between the three macronutrients in a unique way.

    For keto and low-carb Premium diets, there are special app features and customizations, including special macronutrient distributions.

    You can also set your own macro targets by simply dragging the slider for a macronutrient.

    Once you alter a macro target, MyNetDiary applies the last two macronutrient targets you set, and then adjusts the third nutrient in order to meet your Calorie Budget.

    If you modify your weekly calorie cycle in the Calorie Cycling tab of My Plan, MyNetDiary will automatically adjust macronutrient targets for days with different calories, using the selected macronutrient distribution.

    If you turned on the option Add Exercise to Calorie Budget in MyNetDairy settings then on days were you log exercise, your day's calorie budget will be increased, and MyNetDiary will automatically increase macronutrient targets, distributing added exercise calories among macronutrients, following your current macronutrient distribution.

    You can keep track of your body temperature in MyNetDiary by creating a custom tracker.

    To do this, go to "Customize Dashboard" at the bottom of the Dashboard screen, and add the "Trackers" item to your Dashboard. It should look like this:

    Once you've added Trackers to your dashboard, go into this item and click on Settings at the bottom of the screen.

    Then scroll down, click "Create Custom Tracker", and add a temperature tracker.

    A temperature tracker should now show up in your Trackers. You can also set the Tracker Units to Celcius. In that case, the Target Value should be 36.6.

    MyNetDiary supports the tracking of more than four meals. The main sections are breakfast, lunch, and dinner. Four additional meals can be logged in the Snacks section. Make sure that the time-tracking feature is enabled and that snack entries have timestamps different from entires of the main three meals. So, the Snacks will be re-grouped to Snacks Before Breakfast, Snacks Before Lunch, Snacks Before Dinner and Snacks After Dinner. We believe that many separate sections for food entry create visual cluttering. Having just one special Snacks section is a very flexible and convenient way to log auxiliary meals.

    If you are a premium member, you can track time of meals and exercise by turning on the "Timestamp Food & Exercise" item in App Settings:

    The time you logged a food will appear next to the food:

    MyNetDiary supports both metric and US (imperial) units. In MyNetDiary, you can use metric for weight and length units, use kJ instead of calories, temperatures in Celsius for recipes, and use mmol/L instead of mg/dL for blood glucose measurements.

    Mobile Apps

    In mobile apps, go to the App Settings screen. You can turn on Use Metric Units settings for weight, length, and volume measurements. You can turn on Use kJ to switch to kJ from calories. Turn on Show Temps in Celsius to see Celsius temperatures in Premium Recipes.

    Website

    On the web site, open the Account page. You can customize many international settings, including units, date format, timezone, etc. The changes will be applied to both the website and the phone app. You can still enter information in any unit, regardless of your defaults.

    To add a food to your Favorites, search for or scan a food. Once you've found the correct food, click on it and then click the star in the top right corner:

    The star will turn yellow once the food has been added to your Favorites.

    The food can now be found in the FAVS tab in the food search:

    Among many other things helping you lose weight faster and get healthier, MyNetDiary Premium provides "Custom Trackers" - you can track anything with them, including symptoms, test results, food hunger score, life events, allergies, anything - to help you find events, correlations, trigger foods and so on.

    Here are just a few examples of using custom trackers: allergy symptoms, food satiety, recording sick time (when you stop losing weight), water ounces, blood oxygen (O2) saturation, sleep quality, bowel movements.

    For example, if you want to track your allergy on scale from 1 to 10, you can do the following:
    1. Create a new custom tracker, for example with name "Allergy", with target value "1", tracker units "intensity", and 0 decimal places. It's a good idea to make a comment in the tracker about the value range you will be using, e.g. "My allergy symptoms, from 1 to 10". Optionally, if you expect to use this tracker frequently, you can move this tracker higher up among other trackers.
    2. Once you saved your new custom tracker, you can start tracking it! Go to the tracker and enter current value - the intensity of current symptoms in this example. You can also time stamp it, and even assign a label for further classification (this is optional, though).
    3. Keep tracking your symptoms over some time, then you will be able to review them on Day Parts screens/reports, or chart them in Charts, review for any correlations, and hopefully seeing improvements!

    If you don't have Premium, you can upgrade online on the MyNetDiary website, on the Pay & Manage page.

    Friending

    • Go on web program
    • Find the members's nickname in Community (you can use the Community Search box and pick "people" in drop down box).
    • Click on their nickname to bring up their Person Page
    • Scroll down to the bottom of the page
    • Change your attitude from "neutral" to "friendly"
    • Sharing Your Data with Specific Friends

    • Go to your own "My Community Profile"
    • Go to Information Sharing settings
    • Find your friend's nickname and checkmark the data that you would like to share with them
    • Save
    • Sharing custom foods and recipes

    • Go to your own "My Community Profile"
    • Go to your "About Me" section
    • Checkmark the last row re sharing custom food items and recipes
    • Save

    MyNetDiary Diabetes

    GI and GL help make better carb selections, but interestingly, the research does not show that using GI or GL as a tool improves A1C% in those with diabetes. Also, it's impossible to get GI values into MND's massive database, as well as the fact that most foods do not have a GI value - only a smaller subset from databases. Reviewing and updating GI values become a complicated issue as those smaller research databases get updated. Carb counting is the most effective way to control carbs at meals and snacks and given that the tracker does it well. Even though MyNetDiary Diabetes Tracker does not provide the Glycemic Index and Glycemic Load, the most important diabetics tool are covered.

    Please see the articles about Using Glycemic Index and about Great Sources of Fiber.

    MyNetDiary allows to set several reminders for the day. This provides maximum flexibility, while avoiding annoying you with non-relevant reminders, as you may eat at different times on different days.

    For post-meal checks, MyNetDiary allows to configure prompts to set BG check reminders, making it very easy to set a reminder whenever you ate.

    If you eat at the same time every day, for pre-meal checks we recommend using either repeatable alarms in iPhone's Clock app, or iPhone Reminders. They are very flexible and reliable and for pre-meal checks there is no sense in duplicating repeatable reminder functionality in the Diabetes app.

    MyNetDiary uses the updated carb counting method adopted by the American Diabetes Association, American Association of Diabetes Educators, and the International Diabetes Center:

    TOTAL CARBS - ½(TOTAL FIBER if ≥ 5 grams) - ½(TOTAL SUGAR ALCOHOLS if ≥ 5 grams)

    If fiber is less than 5 grams, it is not subtracted. If sugar alcohols are less than 5 grams, they are not subtracted.

    Also please notice that sugar alcohols not being available for some foods may result in higher DiabetesCarbCount values.

    Net carbs are no longer recommended for tracking based upon research that revealed that certain types of fibers and sugar alcohols could affect blood glucose. Diabetes self-management education and training centers use this method of carb counting, especially for those who need to match their short-acting insulin to their mealtime carbs.

    MyNetDiary supports Continuous Glucose Monitoring (CGM) devices via iOS Health app.

    First, please connect you CGM app to iOS Health, so that you can see CGM data in the Blood Glucose area in iOS Health.

    Secondly, in iOS Health, make sure that MyNetDiary has the permission to read Blood Glucose data.

    Once you open MyNetDiary app the next time, it should start importing CGM data.

    Net carbs in MyNetDiary are calculated as Total Carbs minus Dietary Fiber and minus Sugar Alcohols.

    Please notice that sugar alcohols information not being printed on some food labels may result in higher Net Carb calculations.

    MyNetDiary Pro iPhone app, MyNetDiary Diabetes Tracker apps for iOS and Android supports tracking of the Net Carbs, D-Carbs and Sugar Alcohols.

    The Diabetes Tracker apps support the selection of Net Carbs, D-Carbs or Total Carbs as your Preferred Carbs; so, they appear on each screen related to food entry.

    The iPhone Diabetes Tracker app also allows the selection of some of the nutrients as your Primary or Secondary Nutrient. The user who focused on Carbs tracking more than on Calorie count can set specific carb type as Primary Nutrient; so, the value of these carbohydrates will appear on each screen instead of calories.

    To track more nutrients on the website and on the free mobile apps for iPhone and Android, to enable these and other nutrients, vitamins and minerals on the Dashboard, to adjust daily target intakes by these and other micronutrients, and, to view comprehensive analysis of these nutrients, upgrade to Premium.

    Please see the article about Choosing Healthy Carbs for Diabetes and Diabetes Prevention.

    MyNetDiary implements food label safety rules for Diabetes users, which may result in finding fewer foods after a search by name or barcode scan. Contributed Foods may have anomalies since they are entered by the users without verification. The safety rules apply for system foods as well as contributed and custom foods.

    When the scanner cannot find the food in the database, search by typing a food name. Pick the right item from the suggestion list. If such a search also has no result, create new custom food.

    Contributed foods are still available for users who do not have diabetes and have set Diabetes type to None at Settings > 'BG & Diabetes Tracking' page. To add more foods to search results, enable Use Contributed Foods option on the Settings > Logging webpage or on the Settings screen of the mobile app

    Carbs tracking is crucial, especially for diabetics. MyNetDiary lets you know that information about carbs or carb-related-nutrients is missing. We cannot put zero grams if such a value is unknown; so, we warn you by showing the Missing Carb Info or Invalid Carbs red message.

    To avoid this alarm on the Food Entry section and in the Food Report, copy and customize the appropriate item. Create your own custom food based on it. Enter carbs, fiber, and sugar alcohols numeric values; enter zeros if it is obvious. Alternatively, use a similar item from the Staple Foods catalog or from the PremiumRecipes catalog. They have the most complete nutrition facts.

    On the mobile app, tap such a food item logged to the meal, tap the food name on the Food Entry screen and, then, tap an Update button on the top-right corner of the Nutrition Facts screen. Submit photofood request; so, we will add the missing nutrient values for you. Please note that some vendors and restaurants do not publish this information; so, we cannot display it either. We add the values exactly as printed on the real food package or in restaurant menus or on the official vendors websites.

    You may also find it useful to review Missing Carbs warning while diabetes tracking and Tracking Carbohydrates blog posts.

    MyNetDiary provides two options to track diabetes and other health conditions.

    1. Full-featured, comprehensive online and mobile diabetes tracking is included with MyNetDiary Premium subscription which requires USD 60 per year of service. You get all diabetes tracking, charting, and reporting features on the website. (So, you will be able to generate different reports and charts for different periods of time, save them or print them out. Reports can be saved in PDF, XLS, CSV format; charts in PDF.) You will be able to customize macronutrient, vitamin, mineral, and other nutrient targets, enable nutrient totals on the Dashboard, run the comprehensive analysis by each nutrient, enable macros by meal table on the Home screen of the app, use full-featured recipe management, copy & customize recipes and other foods, get access to PremiumRecipes and be able to filter system recipes needed for your personal diet, sync the data received from any Fitbit, Garmin and Withings device, enable the AutoPilot to automatically adjust your daily Calorie Budget, use Calorie Cycling feature and Weekly Exercise Plan. If you would like to track with a mobile app on the go, you can download a free MyNetDiary app to your iPhone, iPad, Android phone, and Android tablet; once you sign in with your Premium-level credentials, all the features will be unlocked in the free app.

    2. For people interested in mobile tracking only, MyNetDiary provides a low-cost option - special diabetes tracking apps for iOS and Android devices, just for USD 9.99 one-time fee. Mobile diabetes apps don't require having a subscription. In addition, as a courtesy to our diabetes app users, online food tracking (with calories, total fat, carbs, protein, saturated fat, transFat, sodium, dietary fiber, calcium nutrients tracking included), exercise tracking, viewing a monthly weight chart, planning of your target date, target weight, weekly rate, calorie budget on the website are included for free. To use advanced features on the website, upgrade to Premium.

    MyNetDiary supports multiple target blood glucose ranges. For example, you can have different target ranges for fasting, for pre-meal, 1-hour after meal, 2-hours after meal, "before bed" readings, and so on.

    You can assign one or more labels to a target BG range. For example, if you are following American Diabetes Association's guidelines, you may want to have a target range with values between 80 and 130 mg/dl for "before meal" readings, so you will assign "Before Breakfast", "Before Lunch", "Before Dinner", and "Before Snack" labels to this range. So, when you log a BG reading with the label "Before Breakfast", it will be evaluated against this range, and displayed in red for low or yellow for high values outside this range.

    So, BG readings are classified based on the labels assigned to them. Depending on assigned labels and your target ranges, the same BG reading value may get different highlights and different colors on your BG chart.

    For example, BG reading 100 mg/dL, if assigned label "fasting", may get the yellow "above target range" highlight, and no highlight (displayed as a green dot on the BG chart) if BG reading 100 mg/dL is assigned label "1h after dinner".

    Please review your target BG ranges and their labels carefully. Then, make sure to assign correct labels to your BG readings.

    Automatic Label Assignment

    By default, MyNetDiary automatically assigns "before meal" and "after meal" labels to BG readings you enter if you already logged the meal. If you don't want these automatic label assignments, you can turn off this option in App Settings.

    Default Target Range

    If some BG reading does not have any labels assigned, or labels assigned don't have target ranges, MyNetDiary will use the "default" target range 60-120 mg/dL. If the reading is below 60 mg/dL, it will be highlighted in red. If the reading is below 60 mg/dL it will be highlighted in red, if above 120 mg/dL, it will be highlighted in yellow.

    Technical Issues

    If you are a MyNetDiary Premium subscriber, you can turn on Step Bonus calories in App Settings, which automatically logs walking exercise for you by adding the calories burned for an amount of steps above your activity level. If you walk more than expected for your Activity Level, you get a Step Bonus and those calories will be added to your Exercise. This helps to estimate your daily calories in/out balance more accurately. Please see Step Bonus - Your Reward For Moving More blog post for more details!

    Step Bonus calories appear in the Exercise section. The feature is enabled when user logs daily steps manually, and disabled when user gets steps data from an activity tracker, as activity trackers already account for calories burned while walking.

    If barcode scanning does not work on your iPhone or iPad, there could be several possible reasons. Please follow the troubleshooting steps below:

    • Make sure you have internet connection, as the scanner uses online lookup.
    • Sometimes the barcode scanner stops working after the app is updated, until you reboot your phone. If you updated the app recently and barcode scanning stopped working, please try rebooting your phone.
    • Make sure you are signed in with your username and password, as the scanner uses online lookup. If you don't remember your password, please reset password online.

    If you are still having trouble after going through all the steps, please send us a support request.

    When the scanner finds the item in the food database and shows the Nutrition Facts screen with the food name different from the food name printed on the real food package, do not log it. Press "Cancel" and tap "Use Food Search".

    Then, type the food name as printed on the real food package.

    If the item with such a name appears in the suggestion list, select it, and save this entry to the particular meal. The barcode will be reassigned to the logged item, and the Nutrition Facts screen will show the food with this name while scanning the same barcode next time.

    If an item with the right name does not appear in the suggestions list, please create a new custom food, link UPC to it, optionally, submit PhotoFood request.

    Please do not submit Photofood request if the scanner finds the food name which does not match the food name printed on the real food package.

    It's very important to know the MyNetDiary account with which you logged onto the app. MyNetDiary mobile apps can be used with or without creating an account. If an account was not created and the app was uninstalled, there is no way to restore the data. We regret any inconvenience this might cause. If the data can be seen on the website, it will be uploaded back after reinstalling the app; just Sign In with the same MyNetDiary credentials as on the website.

    You can find and download the MyNetDiary app on the App Store or the Google Play Store by searching for "mynetdiary".

    You can also go to www.mynetdiary.com on your tablet or smartphone and tap the appropriate App Store button to download the app.

    To sync your app with your online account, please make sure to sign in with the same account name in both places! Do not create a new account, as it won't be connected to your existing account. Please see How can I find me account name support article.

    MyNetDiary displays nutrient amounts rounded to the nearest integer. To calculate most accurate totals, MyNetDiary sums all the nutrient amounts and only then rounds, thus avoiding possible rounding errors and sometimes arriving at a different total.

    For example, if in your breakfast you logged three foods with actual carb nutrient values 3.2g, 4.2g, and 5.2g, the values will be rounded to the nearest integer and the foods will display 3, 4, and 5 grams of carb respectively. But the breakfast total will be calculated as 3.2+4.2+5.2 = 12.6 and thus rounded to the nearest integer - 13 grams. So, while it may look like the totals are incorrect (if you expected to see 12 grams), they are actually calculated most accurately.

    MyNetDiary uses the same rules for daily totals, summarizing all nutrient values first and then rounding the daily total.

    Show Fractions in Macros Setting

    If accuracy of nutrients and totals is important for you, for example, if you are on Keto diet where each gram of carbs matters, MyNetDiary provides a special setting - Show Fractions in Macros. If turned on, all macros will be displayed and calculated with one digit after the decimal point accuracy.

    Many people use MyNetDiary on a smartphone, where typos are common. MyNetDiary tries to be proactive and correct typical food name misspellings, even while you type.

    For example, "straqb" is corrected to "strawb", "sandqi" to "sandwi", and so on.

    Sometimes, such corrections may be unnecessary - if you are not typing in English or have a food with an unusual name or spelling.

    If you are typing in another language, you can turn off the Spellcheck Food Searches option in the App Settings tab.

    If it's an unusual food or spelling, please let us know and we will remove this auto-correction.

    Yes. You can create an account via the Settings screen of the mobile app. Once your account is created, you can view your stored data online by signing in on www.MyNetDiary.com with the same username and password.

    Recent amounts suggestions, like food suggestions, are managed automatically. The most recent and most frequent amounts will show up at the top of the list, letting you enter repeated amounts quickly. MyNetDiary shows up to 5 such amounts.

    If you made a mistake or don't want to see a specific amount, you don't need to do anything, just keep entering the amounts you eat and they will replace old, no longer used amounts.

    You have to be signed in with the same MyNetDiary account on your phone (or iPad) and on the website. Once you do that, anything you enter on your phone gets synced to the website immediately if you are online, or the next time MyNetDiary has an internet connection if you are offline. Similarly, everything you enter or update on the website will sync to the mobile app. If you have both the mobile app and the website open, and you make a change on one of them, you have to refresh the other to see the change.

    If you have several of MyNetDiary's mobile apps, for example our app for Android and another app for iPad, they will sync with the website and with each other.

    If you forget your account name, please see Forgotten account name or password support article.

    The Calories Chart shows how your daily calories actually affect your weight loss or gain. It compares your Daily Calorie Budget with your Weight Maintenance Cals, showing you the true picture of your weight loss progress.

    Your Calories Chart can be found by going to Charts in the Coach tab, clicking More in the top right corner, and selecting the chart type Calories (Food - Exercise).

    Your Weight Maintenance Cals are calculated based on your current weight, height, age, gender and activity level. As you lose weight, your Weight Maintenance Cals will be reduced, i.e. your body needs fewer calories.

    Your Weight Maintenance Cals and your Food Calories Budget can be found by clicking on Calorie Budget on the Dashboard tab:

    or by clicking on My Plan on the Coach tab:

    The Calories Chart compares them with colors:

    • Calorie intake less than your budget AND less than "maintenance" are shown in green.
    • Calorie intake greater than your budget but still less than "maintenance" are shown in yellow. You are losing weight, but not sufficiently according to your plan.
    • Calorie intake above "maintenance" are displayed in red - you are gaining weight according to MyNetDiary's calculations.

    The horizontal line on this chart is your "maintenance" calories. As your weight changes, your maintenance calories change, so this is not a strictly horizontal line.

    In the mobile app, you can find your account name by going to the Me tab, and clicking on "Switch Account".

    On the iPad, you can see your account name in App Settings, next to "Switch Account". You account will also be displayed on the MyNetDiary Account screen.

    On the website, you use it to sign in to MyNetDiary; it is also displayed if you go to the Account tab.

    MyNetDiary keeps track of your plan and let's you know when you may need to review and adjust your plan.

    You may need to review and update your plan for two reasons:

    • Your target date is in the past.
    • You lost a lot of weight and your body needs fewer calories, and now your current calorie target is too high to achieve your plan on your target date.

    In either case, if you see "Please review" next to your plan, simply go to My Plan screen and update your plan.

    MyNetDiary can help you lose weight faster with meal reminders and notifications. To make sure you get reminders at the time you selected, MyNetDiary mobile apps sync your current phone's time offset from UTC, so that MyNetDiary servers can correctly calculate time to send you reminders even if you travel or you go on Daylight Saving time.

    MyNetDiary stores your current offset from UTC, which varies for standard and daylight time.

    For example, if you are located in the US Eastern timezone, your UTC offset will be -5 hours during Standard (winter) time period, and -4 hours during Daylight Saving (summer) time period. Thus, MyNetDiary Settings page will automatically display for you "(UTC-5) Eastern/Central Daylight" during Standard time, and "(UTC-4) Atlantic/Eastern Daylight" during Daylight Saving time period.

    If you change offset manually on the website and then you use MyNetDiary mobile app from a phone that has a different UTC offset at the moment, offset on the website will be updated automatically.

    In case MyNetDiary sets the wrong default current timestamps for your new records, please open the Settings App built into your phone, tablet or iPad device, go to the 'Date & Time' section and enable 'Set Automatically'. Then, open the MyNetDiary app installed to this device and make some food entry. The Food Entry screen has to show up the correct default current timestamp. After that, go to the www.MyNetDiary.com website on the computer, sign in with the same MyNetDiary credentials and make another food record. The online version has to "pick up" the right timezone setting you just set on your iOS or Android device.

    If you created a MyNetDiary account using an email, and forgot your password, you'll be able to reset your password via email by going to the Password Assistance page.

    Please note that if you used a social sign in (Apple, Google, or Facebook), you need to use the same method to sign in, which will prompt you to enter your Apple, Google, or Facebook credentials. There is no need to reset your password.

    If you know that you created your MyNetDiary account with an email, and you reinstalled the MyNetDiary app on your mobile phone, tap "Forgot Your Password" and provide the email you used to create your MyNetDiary account.

    You should receive an email with a link to reset your password.

    If you want to access your MyNetDiary account on a web browser, tap Log In and then click on "Forgot Password".

    A password reset link will be sent to the email address linked to your account.

    If you don't receive the reset password email:

    1. Check spam
    2. Try using a different email

    If you still don't get the email, then, most likely, you haven't created an account.

    If you forgot your account name or email used, but you have access to your MyNetDiary app and information, you can look it up in the mobile app in the Me tab.

    To help you log your foods faster, MyNetDiary mobile apps let you copy the previous day's meal by swiping from the left edge of the screen.

    Copying by swiping is available for today and future dates if the previous day's meal is not empty (there are foods to copy.)

    If you don't see "Swipe to copy previous," make sure that 1) the previous day's meal has been entered, and 2) your current date in the app displayed is today.

    For most people, the daily activity level is sedentary activity level, which includes basic activities of daily life such as walking up to about a mile (about 15-20 minutes of walking). Therefore, this is the default activity level for all new users:

    If your daily routine is more active than the sedentary level and is closer to one of the following activity levels, you can change your activity level under "Personal Info" in the Me tab:

    activity level

    Whatever your daily activity level is, if you exercise in addition to your activity level, make sure to log your exercise.

    We would suggest this article - it will help you learn more about how calories are calculated and which settings affect the targets. The exercise plan section can be especially helpful.

    This can be done only on the website. You can print notes from Analysis > Multi-Day Reports > Notes Summary page.

    Medications tracking is available in Premium. You have to add the Medications tracker to your Dashboard by going to Configure Dashboard at the bottom of the page, then to Customize Dashboard, and finally selecting Medications.

    You can also add the Medications tracker to your Dashboard by going to App Settings and turning on the BG and Diabetes Tracking.

    Once the Medications tracker is on your Dashboard, you can add new medications to track.

    If you are transferring your old phone's data to your new phone, all your apps, including MyNetDiary, should transfer, so no action is required. Once the setup of your new phone is completed and your old phone's data is restored, you should have your old MyNetDiary data on the new phone. This is the easiest option.

    If you are setting up a brand new phone without transferring your old data, there are a few things you can try.

    If You Created a MyNetDiary Account

    Install the app on your new phone, on the Welcome screen tap "I Already Have an Account", and use your account name or email and your password to sign in. If you forgot your password but used an email to create your MyNetDiary account, you can reset your password by email (Forgotten Password or Account).

    If you used a social login, such as Apple, Google, or Facebook, simply use the same social login on your new phone.

    If you forgot your password and didn't use an email to create your account, but you have access to your old phone and can launch the MyNetDiary app, you need to add your email to your account in the app, then follow these steps to reset your password: Forgotten Password or Account .

    Once you have your password, you can use the email and password to sign in to your account on your new phone.

    If you forgot your password, didn't use an email to create your account, and you don't have access to your old phone, unfortunately, there is no way to access your old account.

    If You Didn't Create a MyNetDiary Account

    If you have access to your old phone and can launch your MyNetDiary app, you need to create a MyNetDiary account from your MyNetDiary app on your old phone.

    If you haven't created a MyNetDiary account and don't have access to your old phone, unfortunately, there is no way to find and access your old account. You will need to start fresh with MyNetDiary. Please create a MyNetDiary account this time! If you previously purchased a Premium subscription, and it is still active, use "Restore Subscription" to upgrade your new account to Premium; you won't get your old data, but at least you will have access to Premium.

    An Internet connection is only necessary during initial setup, for online barcode lookup, and for charting. When offline, they use a smaller, streamlined food database, and will use the full 659,000 when online.

    All apps sync your diary to our servers, giving you access to the huge food database that is always up to date, providing an option to access your diary online from a regular computer, and to restore your diary if you lose your phone or get a new phone.

    You may notice that your weigh-ins entered in MyNetDiary sometimes become 0.1 lb smaller or larger, not immediately, but a few hours later.

    This happens if:
    1. you have linked MyNetDiary to Fitbit
    2. AND you load both activity and weight data from Fitbit
    3. AND you enter weigh-ins in MyNetDiary.

    If this happens for you and you want to keep entering your weigh-ins in MyNetDiary while being linked to Fitbit, to avoid such issues you need to turn off weight load from Fitbit on MyNetDiary's Fitbit link page (or screen in a MyNetDiary's mobile app). Otherwise, due to rounding issues in Fitbit, some of the values entered will eventually get changed by 0.1 lb.

    Here is a more detailed explanation. For example, 346.2 lb entered in MyNetDiary is 157,033.865 grams. When sent to Fitbit during first sync, it is stored in Fitbit rounded to one digit after decimal point as 157.0 kg. When received from Fitbit during second sync, 157.0 kg is sent to MyNetDiary in lbs, which is 346.1252709 lb. When rounded to one digit after decimal point, this number becomes 346.1. Your weigh in entered in MyNetDiary as 346.2 becomes 346.1 after two syncs with Fitbit.

    Changing Start Weight

    If you entered incorrect start weight during app setup, it's very easy to fix!

    Open the Weigh In screen, then go to your start date - when you started using the app, then update your weight to the correct number.

    Changing Start Date

    If you want to change your start date to an earlier date, you can simply go to that date and then enter your weight on that date. The earliest weigh in entered into the app is considered the start date.

    If you want to reset the start date to a later date, or move the start weight, you may want to use Fresh Start tool on the My Plan screen, available on the Weight and Calories tab there. Please see Fresh Start for more details.

    Updating Your Plan

    After you have corrected your starting weight or date, you may want to go to My Plan and then to Weight & Calories screen, to review and update, if needed, your weight loss plan. If the starting weight was not right, your weight plan might need an update, too. You can select a different target date or weight loss rate to update your plan.

    In MyNetDiary, all nutrients are rounded for each food before adding them up to meal and day totals.

    All nutrients are rounded to the nearest integer value in this nutrient's units (grams, mg, or mcg), except for Thiamin, Riboflavin, Vitamin B-6, Vitamin B-12, Pantothenic Acid, Copper, and Manganese, which are rounded to one digit after the decimal point.

    We ended up with this approach after very careful consideration: while there is a loss of accuracy, it's not very significant, as 1) statistically, the more foods you have, the less average difference is, 2) due to the food label rounding rules, small nutrient values have 5-10% accuracy already (see section on rounding rules in Nutrition Labeling Manual), so the difference due to rounding is less or comparable with the difference due to food label rounding.

    On the other hand, this approach makes sure that all totals match up their parts and thus avoid inevitable confusion and doubts that something is calculated incorrectly when seeing that the sum of values in foods does not add up to the total displayed.

    To delete a recipe you created or imported, go to "Manage My Foods" at the top of the Me tab, and go to your Recipes.

    Click on the recipe you want to delete, and click "Retire Food".

    This will remove the recipe from your list of recipes.

    Typically, we update nutrition facts during 24 hours. If nutrition facts are not updated, please search for the similar food name. There is a chance we slightly corrected the food name (according to the photos sent). Otherwise, photofood "Status: Uploaded" has to be changed to some rejection reason. Please look up the details of the food from where you submitted your request. You may see some advice or solution (like "Sent photo is not clear. Please retake.", "Sent photo does not match selected food", "Food already exists. Please search again by typing its name." or so on).

    Note: Updating the nutrition facts is slightly different from assigning of the barcodes. Please do not send us PhotoFood request if scanner finds the item with the name different to the name printed on the real package. In this case, simply re-assign the barcode to the right item.

    If the Trackers item isn't already displayed on your dashboard, you have to add it to your dashboard by tapping "Configure Dashboard" at the bottom of the dashboard screen, tapping "Customize Dashboard", then finding the "Trackers" item and adding it to the dashboard.

    The Trackers item provides several important trackers - such as A1c, LDL, HDL, and total cholesterol.

    You can also add a custom tracker by going to "Settings", and clicking "Create Custom Tracker" at the bottom of the screen.

    Please see this FAQ on Tracking Body Temperature for an example of how to create a custom tracker.

    The calorie budget on the Dashboard is displayed according to your plan (which may be outdated if you've lost some weight). The Analysis calculates and shows the required calorie deficit for the current day to meet your target date, as well as projected weight loss.

    The Dashboard and Analysis are displaying different things; therefore, their numbers will be different. There are two reasons why the "apple" on the Dashboard may be green, but your Analysis tells you that your deficit is not sufficient:

    1. You need to update your plan
      • The calorie budget on your dashboard is calculated according to your plan, which may be outdated if you haven't turned on Autopilot. As you lose weight, your body needs fewer calories to maintain your weight; therefore, in order to lose weight at the same rate, you have to consume fewer calories. To fix this, you can turn on Autopilot, which automatically adjusts your calorie budget and macros and helps you reach your target weight on your target date. You can also update your Plan yourself.

    2. Calorie Cycling
      • The Calorie Cycling feature, which can be found in "My Plan", allows you to plan fewer calories on some days of the week and more calories on other days. For "higher calorie" days, if you stay within the calories planned for the day, the "apple" on the Dashboard will be green; however, the number of calories might be high enough to trigger the Analysis to warn you about "slower loss". You don't have to worry, because you planned this - expecting to eat less on other days, and thus meeting your weekly goal.

    The barcode scanner, which scans your food and finds it in the database, has various features to make food logging more convenient. The sound and orientation lock buttons allow you to turn these features on or off.

    To ensure that the barcode scanner doesn't flip if you have to turn your phone sideways, make sure the orientation lock, under the sound button, is on:

    Additionally, if you want the scanner to make a sound when an item is scanned, make sure that the sound button is on, as seen above, and that your phone is not in silent mode.

    If you want to flip the barcode scanner and scan something sideways, make sure the orientation lock is off:

    If you don't want the scanner to make a sound when an item is scanned, make sure that either your phone is in silent mode or the sound button is turned off, as seen above.

    If the scanner is having trouble scanning the barcode, you can also type the barcode manually by clicking "Type In" on the scanner screen.

    The Measurements screen provides daily Blood Pressure logging. Please note that for BP, the same as for other measurements, only one measurement per day recording is possible.

    Recording multiple blood pressure entries is available in Premium. This can be found in the Trackers screen available on your Dashboard.

    If the Trackers tab is not shown on your Dashboard, tap Configure Dashboard at the bottom of the page, then tap Customize Dashboard, and then add the Trackers item to your Dashboard.

    If you upgraded or re-installed the MyNetDiary app recently, most likely you did not "sign in" with your existing MyNetDiary account name, but created a new account, so no existing data shows up in the mobile app.

    It is important to make sure you Sign In using the same MyNetDiary account name as before.

    If you didn't create a MyNetDiary account and re-installed the app, unfortunately, there is no way to access and use your old data.

    If you re-installed the app and did not sign in to your old account while setting up the app, you can do this in the Me tab.

    To view a friend's food log is possible through the web browser only. The iPhone and Android Apps do not support this functionality yet. This feature does not require Premium. The user of the mobile app who did not create an account yet, can do this on the Settings screen of the MyNetDiary mobile app. Then, it's possible to sign in with the same MyNetDiary credentials to the www.MyNetDiary.com website by using any browser (e.g. Chrome, Firefox or Safari) and set up sharing settings with your friend, with your family member or with your health professional.
    To Copy Friend's Recipe to Your Foods:
    1. send invitation for automatic sharing or set up sharing settings manually
    2. copy the particular custom foods and recipes from Custom Catalog of your friend's Personal Page via MyNetDiary Community
    3. search the copied item from your diary, in the same way as you search for the regular foods from the MyNetDiary database.
    To view daily foods and the weight of your friend:
    Click the appropriate green button of the particular report or chart on the friend's Personal Page in MyNetDiary Community. (The users without Premium membership can share only Food Report for the recent week and Weight Chart for the last month.)

    iOS Technical Issues

    In an effort to declutter the ever-growing Dashboard, in June 2020 the bottom tabs were added to the iPhone app: Dashboard, Coach, Social, and Me. A few items were moved from the Dashboard to other tabs.

    Charts and My Plan are now located in the Coach tab:

    If you need to have some item on the Dashboard, even if it's present on another tab, it is also possible in MyNetDiary. Please see Adding items back to Dashboard for details and step-by-step instructions.

    MyNetDiary, when running on iPhone with iOS 11 or later, can sync foods, 34 nutrients, including water nutrient, body fat percentage, weight, height, BMI, lean body mass, BP, Heart Rate (Pulse), BG, workouts and more to iOS Health app.

    To protect your privacy, the sync is OFF initially. To turn it on, you have to go to "iOS Health App Sync" from the "Apps & Devices" section located in the Me tab. Tap the green "Enable" button. If this is the first time you turn on the sync, you'll have to select which data you want to sync. Make sure to tap "Done" after you are finished.

    If you want to change the settings later on, you'll have to press Manage, which will take you to the Health App.

    Then, click on your profile in the top right corner.

    Then, go to Apps under Privacy, choose MyNetDiary, and choose which health data you want MyNetDiary to access.

    You can also turn import or export of any data into MyNetDiary on or off at any time.

    Export to Health App

    Foods and Nutrients

    MyNetDiary sends detailed information on every food and nutrient (up to 30 nutrients). We recommend enabling time tracking in App Settings, otherwise MyNetDiary will, by default, report that breakfast foods were eaten at 8am, lunch at 12pm, snacks 3pm, and dinner at 7pm.

    Other Exports

    Besides foods and nutrients, MyNetDiary can also export your exercise records, body weight, blood pressure, and blood glucose readings to the Health app. Please note that BP and BG tracking is provided only with MyNetDiary Premium.

    Warning

    If you have two MyNetDiary apps installed, for instance the Free app and the Pro app, make sure you enable sync in only one of them, otherwise both apps will send updates to Health App, creating duplicates.

    Import From Health App

  • workouts
  • activity
  • daily steps
  • body weight
  • diastolic and systolic blood pressure
  • blood glucose
  • water

  • This data can be added to the Health App by other fitness apps. The workouts and steps data can be also added to the Health App through an Apple Watch.

    If Health App workouts don't show up in MyNetDiary, please see Troubleshooting Health App Workout Import support article for detailed, step-by-step troubleshooting instructions.

    See the demo video.

    A complication is an additional information displayed along time on the watch face. It sounds complicated (pun intended), but it's the actual term used in horology (the study of time, watches, and clocks) and also used by Apple for Apple Watch.

    Users may select different complications for their watch faces, either built-in or provided by some app. Please see Apple's support article for more information.

    MyNetDiary can display different data, depending on 1) the watch face the user has chosen in the Watch App and 2) on complication data to display, chosen in MyNetDiary app settings.

    Troubleshooting Complications

    Sometimes, Apple Watch stops displaying data from complications. This may happen with any app, including Apple's apps. If this happens to you with MyNetDiary, please try restarting your watch following Apple's instructions.

    Verify Permission to Read Data

    Make sure that MyNetDiary has permission to read Steps from iOS Health. In the iOS Health app, click on Steps in the Summary, then go to the Data Sources & Access tab at the bottom of the page. Make sure that MyNetDiary is in the list of Apps allowed to read data and that permission is On for MyNetDiary.

    Disable Steps Download in Your Fitness Tracker

    If MyNetDiary has the permission to read Steps, but you still don't see Step data imported to MyNetDiary, then make sure you are not importing data from another fitness tracker, such as Fitbit, Garmin, or Withings. If you have connected a fitness tracker and choose to import steps from the tracker, it will take precedence over iOS Health import, as a fitness tracker typically has more information than iOS Health.

    In MyNetDiary Settings, open Apps & Devices and select your fitness tracker type. In the list of data to download, select Daily Steps and then click "Disable".

    Sometimes, iPhone gets stuck on updating one or several apps - it shows a progress indicator, but it does not move. This does not happen often, but it happens for some people once in a while.

    Unfortunately, this problem is entirely on the iPhone/iOS side and we have no control over it. All app downloads, installs, and updates are handled by Apple's own App Store app. We only send our updated app to Apple once, from that point on, distribution and updates are handled by the App Store.

    We found the official support article from Apple on this issue: If you can't download or update apps, or if apps get stuck. Please try following these instructions. If this doesn't help, we recommend contacting Apple Support over a phone or setting an appointment at an Apple Store.

    Alternatively, if you have created an account with MyNetDiary (as the app had recommended), you can delete the stuck app from your phone, then download it directly from the App Store again, and then sign in into the app with your MyNetDiary account, which will restore all of your data from online backup.

    On iOS8 and later, MyNetDiary apps come with a special "Today Widget", which could be added to Today's view to quickly see calories remaining, jump to meals, use Food Check and scanner, and even log water - right there in the widget! In the Diabetes app, the widget will also show your average BG, next reminder, and quick logging button.

    The widget does not show up in Today's view automatically, you have to "edit" it to include MyNetDiary's widget.

    To enable the widget:

    • From your phone's Lock screen, swipe from the left side of the screen to see the Today view - you need to swipe from the left edge of your phone's screen.
    • You should see Today view (it's your phone's view, not a screen in MyNetDiary) as on the screenshot below. Scroll to the very bottom and tap "Edit" button.
    • Tap little green "plus" button next to MyNetDiary and then drag MyNetDiary in the list where you want it to be, hopefully close to the top!

    The screenshot below shows location of the "Edit" button, adding the widget to Today's view of your phone.

    The Today Widget will start working once you log some food!

    Workout Import

    If you own an Apple Watch and use built-in Apple Watch app to track your workouts, such as running and walking, you can get these workouts imported into MyNetDiary automatically.

    As workouts recorded with Apple's app are automatically loaded into the Health App on your iPhone, all you need to do is to enable import of workouts from the Health App to MyNetDiary.

    Go to the MyNetDiary's Settings screen, select "iOS Health App Sync", turn on sync, and when prompted turn on the desired data types, most importantly - allow import of workout data. If you don't get prompted, go to the Health App, then to Source, locate MyNetDiary and allow the data types you want, making sure to select import of workouts.

    Please notice that MyNetDiary imports workouts for the 7 days.

    Apple Watch can record workouts without the iPhone nearby and send them to the Health App when connected. Currently, Apple Watch won't be sending distance, also accuracy will be reduced as it needs to be connected to the iPhone during workout to use its GPS.

    If Apple Watch workouts don't show up in MyNetDiary, please see Troubleshooting Health App Workout Import support article for detailed, step-by-step troubleshooting instructions.

    Steps Sync

    For steps import, MyNetDiary app can be connected to iOS Health app. iOS Health collects information from the phone itself, from Apple Watch, and possibly from other third-party step trackers. iOS Health then intelligently analyzes all this information, removes duplicated steps (for example same steps counted by both your phone and watch), and provides to MyNetDiary a consolidated, cleaned up, accurate step count. So, if you have allowed MyNetDiary to read your step data from iOS Health, then all information from your watch will be properly and accurately accounted for in MyNetDiary.

    Our apologies for the inconvenience. The weight loss was displayed in grams, not in-lb (by the way, congrats with a huge weight loss!). An update with a fix is available on the App Store. Please obtain the app version 7.74.

    The iOS Health app can store two kinds of calories expended - Resting calories and Active calories. Any app can write this information.

    Hypothetically, it may seem that it is possible to add daily Resting calories to Active calories and thus calculate the total daily calories expended, similar to what an activity tracker like FitBit or Jawbone UP does.

    Unfortunately, there are two problems with this: 1) different apps interpret and thus calculate Active calories differently (they use different definitions and numbers for regular "not-active" calories). In other words, we don't know the number that active calories should be added to, it's specific to each app and it's not known. 2) None of the apps work well as a full-day activity tracker, keeping track of all of your Resting calories. Even Apple Watch does not calculate and does not provide Resting calories, only Active calories. Thus, there is no reliable source of Resting calories that also provides Active calories.

    Thus, MyNetDiary keeps relying on estimated Daily Maintenance Calories calculated based on your weight, height, age, gender and activity level. This number already includes your typical daily activities, such as preparing food, shopping, cleaning, walking around. Once again, some of these are considered being Active calories by apps and MyNetDiary using Active calories would have resulted in double counting. MyNetDiary adds only "Workouts" - clearly, explicitly specified "extra activities" beyond your typical daily living activities, such as running, gym exercises, and so on.

    In the future, when a reliable source of resting and active calories becomes available, it could be used by MyNetDiary, but we are not there yet.

    If you see discrepancies between distance you walked or ran and what is calculated by the GPS tracker, please try turning off Auto Pause, as it may detect pauses incorrectly.

    Also, running in a city or under trees sometimes may result in the app losing GPS signal and messing up your route. Please keep an eye on the GPS signal strength indicator in the top right corner, it should not turn yellow or red.

    If you run into other problems with GPS tracking, please send us a support request!

    MyNetDiary uses the camera to scan barcodes and to send photos of foods and nutrition facts.

    On iOS, no app can access camera and photos without prior explicit user permission. All privacy controls are handled by iOS, not by individual apps. On the first access of the camera by an app, iOS automatically asks if you allow this app to access the camera.

    If you prefer to turn off access to the camera, you can open the Settings app, then to Privacy, then go to Camera and turn off access by MyNetDiary.

    MyNetDiary updates the app periodically, typically every few weeks. We prepare the update and upload it to the App Store. But, we do not update apps on user phones. There is simply no way for us to force this. And there is no way for developers like MyNetDiary to â??warnâ?? our user about the update or display a choice whether to update or not. Only the iPhone owner can install an update, either automatically or manually.

    Most users have enabled automatic app updates on their phones. Downloading updates of the apps is done overnight each time a new app update is released.

    You can check this slider in your phone Settings App; if this slider is enabled, all apps (not just MyNetDiary) on your phone get updated as soon as their developers update the app on the App Store.

    Some users who donâ??t like automatic updates and prefer some stability and control over updates turn "automatic updates" off and update their apps â??manuallyâ??. They may check whatâ??s changed in the app, if there are any crashes or other issues before deciding to install the updated app.

    If you logged some food into one of your daily meals (for example, into breakfast) by mistake and want to delete it, there are several ways to do that.

    You can swipe from the right all the way to the left on the food entry you don't want and it will be deleted. You can also make a short swipe from right, so that action buttons will be displayed for this food entry, including Delete.

    Another way is to tap on the food entry, to open the editing screen, then tap "Delete Food Entry" at the bottom of the screen.

    Finally, if you want to delete or move several food entries, you may want to use button "Copy/Edit Food Entries." The meals screen will switch into the editing mode and you will be able to select several food entries and delete or move them as a group.

    If you have been asked by our support team to provide your unique user ID from the Support screen in the app, it's easy to look it up.

    1. Open the Support screen available on the Me tab.

    2. Scroll to the very bottom of the screen. It should list your app version and your numeric user ID, as on the screenshot below:

    3. Include this user ID number into your reply to our support email.

    There was a problem in the iPhone app, version 7.73, displaying weight lost in grams, instead of pounds (or kilograms)

    The problem has been fixed

    Please update your app to the latest version available on the App Store.

    MyNetDiary's iPhone apps include a special app for Apple Watch.

    watchOS 3 or Later is Required

    MyNetDiary's watch app is optimized for watchOS 6, to work faster and more reliably. Please make sure you have at least watchOS 3 installed on your Apple Watch. Here is the procedure in case you need to upgrade.

    App Installation

    If you already have a MyNetDiary app installed on your phone and your watch is upgraded to watchOS 3, but the app does not show up on your watch, please do the following:

    • Open the Apple Watch app on your iPhone.
    • Scroll to find the MyNetDiary app, and then tap it.
    • Turn on Show App on Apple Watch.

    Apple's Step-by-step Instructions

    The following support article from Apple provides detailed instructions on app installation, managing glances and notifications: Use third-party apps on your Apple Watch.

    Troubleshooting Complications

    Sometimes, Apple Watch stops displaying data from complications. This may happen with any app, including Apple's apps. If this happens to you with MyNetDiary, please try restarting your watch following Apple's instructions.

    MyNetDiary supports Dark Mode, which is available in iOS13 or later, since September 19, 2019.

    First of all, please make sure your iPhone has installed iOS 13 or later in the iPhone Settings app have it on your iPhone.

    Secondly, in the Settings app, open Display & Brightness screen and select "Dark" under Appearance. MyNetDiary will recognize this setting and will also switch into the Dark Mode.

    If you have an existing MyNetDiary account, you can sign in to use this account from the Settings screen in the app.

    If you installed MyNetDiary app on your iPhone without creating an account from the app, and now you attempt to sign in to an existing MyNetDiary account from the app, then the app will ask which diary you want to keep: the diary on the current device, or the diary from the cloud.

    Case #1 - keep records you are seeing in the app now. If you have most of the data logged in the app which has been used for a long time without creating an account, and you do not have a lot of food and exercise records logged under the profile with already created MyNetDiary account, (with a registered email address and password), then, choose the option 'Continue diary from the app.' This situation occurs when you kept a diary in the app for some time, then created a brand new MyNetDiary account on the website or on another MyNetDiary mobile app. Now you want to continue tracking the records logged in the app installed on your current device. In this case, select the option to 'Continue the diary from the app'. Your app diary will be continued. The records logged previously under this MyNetDiary account will be deleted. To sync the data on your current device with another phone, iPad, or tablet, reinstall the MyNetDiary app on these devices and sign in with MyNetDiary credentials again. Case #1 is similar to closing your existing account and assigning the same email address to the profile on your current device, to profile with the records you see now on this device.

    Case #2 - keep records stored in the cloud. If you kept a diary on the website or in the MyNetDiary app installed on another phone, iPad or tablet, and, then, recently re-installed the app on a current device without signing in to your existing account, in this case, you, probably, want to come back to your old account, to continue tracking your old diary with your previous records on your current device. The current diary in the newly re-installed app won't be moved over. The recent entries logged to the current device will be deleted. The app will download the records from the past and you will be able to make new records, to continue the old diary. In this case, you have to tap the 'Continue diary from online' option. Case #2 is similar to reinstalling the app, (losing recently logged records) and signing in with an already existing MyNetDiary account, (retrieving your old records on this current device.)

    Please note that we cannot merge the data of two different profiles. You have to choose the data which profile you would like to keep. The user id of the particular profile is located at the bottom of the Support section.

    In an effort to declutter the ever-growing Dashboard, in June 2020 the bottom tabs were added to the iPhone app: Dashboard, Coach, Social, and Me. A few items were moved from the Dashboard to other tabs.

    My Plan, Charts, and Learning are now on the Coach tab.

    Measurements, App Settings, Manage My Foods, Grocery Check are now on the Me tab.

    If you need one of these items back on the Dashboard, you can turn on Show All Dashboard Items in App Settings. The Dashboard then show every item you had configured, even if it's present on another tab already. After turning on this setting, you can then use Customize Dashboard feature at the bottom of Dashboard screen to hide extra items you don't need there that are present on other tabs.

    If you purchased MyNetDiary Premium but for some reason don't have access to Premium features, you can use the Restore Subscription link at the very bottom of the Upgrade to Premium screen.

    If you have an active, non-expired Premium subscription, it will be restored for you automatically. It typically takes a few minutes to process.

    You can double check that you have an active, non-expired Premium subscription in your iPhone Settings app. Please tap on your Apple ID at the top of the Settings screen, then tap Subscriptions. Please see the video below for the exact steps.

    cancel sub

    Sometimes after app update, the app may have issues with accessing privacy-related features of the phone and Touch ID could stop working.

    From our experience, this happens very rarely, odds are less than 1%, but you could run into this, too.

    Please try restarting/rebooting your phone and the issue goes away.

    If you are still experiencing problems, please send us a support request, we would be glad to help you!

    MyNetDiary can import workouts and workout calories recorded by Apple Watch and fitness apps, such as MapMyRun, Runkeeper, Endomondo, Human, and others. If you don't see workouts being imported into MyNetDiary, please follow the step-by-step instructions below:

    • Make sure your iPhone has iOS 8.3 or later.
    • Do a workout, record it with the other fitness app or Apple Watch.
    • Open the Health App on your iPhone, go to Health Data tab, then Fitness, then Workouts and confirm that you see in the Health App the workout you just did.
    • Make sure that the Health App allows MyNetDiary to read workout data: in the Health App go to Sources tab, tap on "MyNetDiary", scroll to the bottom to "Allow MyNetDiary to Read Data" section and turn on "Workouts". If you don't see MyNetDiary on the Sources tab, proceed to the next step (enabling Health App sync in MyNetDiary, which should automatically add MyNetDiary to Sources.)
    • Make sure Health App sync is enabled in MyNetDiary: in the MyNetDiary app go to the Settings screen, then "iOS Health App Sync" screen, then turn sync OFF (if it was ON) and then back ON. If you get prompted to allow access, make sure you allow MyNetDiary to read workouts.

    After you've done successfully all the steps above, you should see the workout imported into MyNetDiary the next time you open MyNetDiary app.

    Please note that MyNetDiary allows to specify minimum workout calories for import, 50 calories by default. Some health apps, such as Human record every movement as a small workout, often with 3, 5 or 10 calories, resulting in dozens and hundreds of such "workouts" per day. The minimum workout calories setting in MyNetDiary allows you to skip such "workouts". If you see workouts in the Health App with fewer calories than the minimal calories setting in MyNetDiary app, these workouts will not be imported. If you would like to import workouts with fewer than 50 calories, please adjust the minimal number in MyNetDiary iOS Health App Sync setting's.

    Also, please note that MyNetDiary imports workouts for the last 7 days.

    Finally, please note that importing daily step count from the Health App (including steps recorded by Apple Watch) is different from workout import. Imported step counts are stored separately from exercise and workouts. With MyNetDiary Premium, you can also enable "Step Bonus" calories, to record them as an additional exercise and adjust your daily food calorie budget.

    MyNetDiary offers free 7-day trials of the Premium subscription on iOS.

    Free trials on iOS are managed and charged for by Apple, automatically. MyNetDiary doesn't have access to Apple's billing system and thus cannot charge you, cancel your trial or subscription, or refund you.

    Trial Cancellation

    If, during the trial, you decided that you don't want to stay with Premium, you can cancel your subscription in iPhone Settings. According to the App Store Terms & Conditions, you have to cancel it at least 24 hours before trial expiration. Otherwise, you will be charged for the full subscription term.

    Please note that if you delete the MyNetDiary app but don't cancel your subscription in iPhone Settings, Apple will charge you for the full term after trial expiration.

    Repeated Trials

    Please note that Apple provides a trial only once per person.

    Apple considers that trying a subscription once is sufficient, and they want to avoid someone repeatedly using free trials and never paying Apple.

    If you used a trial before, and you start another trial, Apple will charge you immediately. As with any App Store subscriptions, only Apple can refund your payment. Please see Refunds of iOS App Store Purchases for details and instructions.

    Trials on MyNetDiary Website

    If you purchased a Premium subscription online (via the www.mynetdiary.com website,) we provide a 14-day money-back guarantee and a full refund. MyNetDiary Tech Support processes your request and discharges your refund within two business days.

    We've added several new charts to the Home screen to let you see more information at a glance. We call it Dashboard and we hope you like it!

    We also know that one size does not fit all - you can customize the Home screen the way you like it - move items around, remove items you don't need, and even switch back to the old Home screen!

    To customize the Home screen, please use the "gear" button at the bottom of the Home screen.

    On the popup menu, you can also select "Dashboard Selection" (to choose from pre-configured options).

    Swipe to the left or to the right to see available Home screens:

    Tap Apply.

    Or, you can tap "Dashboard Personalization" to customize Home screen as you wish. Just tap, hold and drag the particular tab to desired place (to Dashboard, to Upper-Left-Popup Menu, or to Inactive-Items section).

    Tap Save.

    You can also change colors to more contrast on the Settings screen of the app. Most colors will change at once, but some will change only after app restart.

    We do hope this helps to make MyNetDiary look and work exactly as you want it, to help you achieve your diet goals!

    If you don't hear reminder sounds or don't receive reminder notifications about meals, weigh-ins, BG measurements, you might have disabled notifications for MyNetDiary in your iPhone settings.

    To enable notifications, sounds, or change notification options, please go to the Settings app on your iPhone. Then, tap on the Notifications item in the list, find MyNetDiary in the list. Then, make sure notifications are enabled and choose notification options, such as showing them in Notification Center, sounds, Lock screen options and so on.

    Sync With Other Trackers

    Starting on July 24, Garmin experienced outages due to an alleged ransomware attack. Many services, including Garmin Connect, used to synchronize data among platforms, such as with MyNetDiary, were down and not available.

    As of July 30, Garmin Connect is up but has limited availability. We still see errors and missing data for many of our users. We reached out to Garmin Technical Support, and they let us know that the recovery is underway, it will take time due to a large backlog of data and should be resolved, but no specific dates were provided.

    This affects some of our users who link with Garmin. We apologize for the problems. Please bear with us while Garmin recovers their systems. You can see status at Garmin System Status page.

    Enabled Active Calories and Total Calories Out can be shown in the Exercise section as Withings Calories record. This record reflects your additional calories burned beyond Activities records in Withings, for example, calories you have burned while walking. Withings mobile app calculates and displays all calories burned. Resting Calories and extra active Calories are shown there as Total Calories Out. Withings Total Calories Out imported into MyNetDiary. But, they are shown in Exercise Notes only. To calculate Withings Calories exercise, MyNetDiary subtracts DRI (Weight Maintenance calories) from Withings Total Calories Out. This number of active calories is calculated according to your activity level. The value includes only calories burnt beyond expected. This is needed to avoid double counting. After subtracting DRI expected calories, MyNetDiary creates Withings Calories exercise record.

    If you have a Withings body scale and several members of your family use both the scale and MyNetDiary, then separate Withings accounts are needed to link with each MyNetDiary account.

    First, you need to sign in to the Withings website with the existing Withings account and then "make independent" other Withings scale users. Please see the screenshot below and follow Withing's instructions Making a User Profile Independent for detailed steps.

    Then make sure that each member of your family that has a MyNetDiary account is able to sign in to the Withings website with his or her newly created Withings account.

    Finally, each member of your family that was made "independent" and uses MyNetDiary has to link to his or her Withings account either from the Settings screen in MyNetDiary's mobile app, or from MyNetDiary website's Account/Withings tab.

    MyNetDiary provides a robust sync with all Garmin wearable activity trackers and other devices that upload data into Garmin Connect website. Depending on your device, MyNetDiary can download your exercises, daily steps, daily step calories, and hours of sleep.

    Garmin exercise appearing in MyNetDiary do not include your basal (BMR) calories, only calories burned during the exercise.

    MyNetDiary can sync foods, nutrients, weight, exercise and more to Google Fit app.

    To protect your privacy, the sync is OFF initially, you have to open "App & Devices" from MyNetDiary app's Setting screen and link to Google Fit. Enable syncing of the desired trackers from list.

    Export to Google Fit

    Foods and Nutrients

    MyNetDiary sends most detailed information - each food and each nutrient (up to 30 nutrients). We recommend enabling time tracking in MyNetDiary Settings, otherwise MyNetDiary will send breakfast foods as eaten at 8am, lunch - at 12pm, snacks - 3pm, and dinner - at 7pm.

    Other Exports

    Besides foods and nutrients, MyNetDiary can export to the Google Fit your body weight records and your water consumption, (the information from MyNetDiary Water Glasses tracker).

    Warning

    If you have two MyNetDiary apps installed, for example, free app and Diabetes app, make sure you enable sync in only one of them, otherwise both apps will send updates to Google Fit App, creating duplicates.

    Import From Google Fit App

  • workouts
  • daily steps
  • body weight

  • These data can be added to the Google Fit App by other fitness apps. The workouts and steps data can be also added to the Google Fit App by compatible devices.

    How Sync Works

    Tracker vendors provide access to tracker data via their websites. Each kind of tracker or body scale, being it Fitbit, Garmin, or Withings, has to upload first its data to its website, such as www.fitbit.com, or www.garmin.com, and so on. Next, MyNetDiary website periodically downloads data from the tracker websites. After the data is downloaded, it's displayed in your online diary at www.mynetdiary.com and also sent to MyNetDiary's mobile apps.

    As you can see, it's a complex, multi-step process, with many moving parts, so there are many things that could go wrong.

    Troubleshooting

    If you don't see the data downloaded in your online diary or in your MyNetDiary mobile app, please check first that your tracker has uploaded data to its website.

    For example, for Fitbit you need to go to www.fitbit.com with your internet browser. It's important to use a browser, not Fitbit's mobile app, because even if the app has the latest data, it might have not been uploaded to www.fitbit.com. So, please use the browser and login with your Fitbit account name and password and check what you see on your Fitbit Dashboard. It should display daily steps and recent sync time, something like the screenshot below.

     

     

    If there was no recent sync on the tracker website, you need to sync your tracker first.

    If there was a recent sync, then please check link status page or link status screen in MyNetDiary mobile app. A sync with the vendor's website could be already scheduled in MyNetDiary, so the data should arrive then. If the link is disconnected, please reconnect again.

    If after these checks you are still having problems with sync or something does not work right, please send us a support request, we will be glad to help you.

    MyNetDiary can import workouts from iOS Health App, so it can import workouts that were recorded by other fitness apps into the Health App.

    To setup sync, first configure the fitness app to export workouts to the Health App, following the app's instructions. Then, after a workout, open the Health App, go to the Fitness, and check Workouts, to make sure they are indeed exported and available in the Health App.

    Next, enable Health App sync in MyNetDiary by going to the MyNetDiary's Settings screen and selecting "iOS Health App Sync", turn on sync, and when prompted turn on the desired data types, most importantly - allow import of workout data. If you don't get prompted, go to the Health App, then to Source, locate MyNetDiary and allow the desired data types, including workouts.

    MyNetDiary allows to specify minimum workout calories for import, by default it's 50 calories. If you would like to import workouts with fewer calories, please adjust the minimal number in MyNetDiary Settings.

    MyNetDiary imports workouts for the last 7 days.

    If Health App workouts don't show up in MyNetDiary, please see Troubleshooting Health App Workout Import support article for detailed, step-by-step troubleshooting instructions.

    This is a quite possible scenario - calories available change based on how much you move and using an activity tracker is the best way to accurately estimate and adjust available calories, to make sure you eat less than you spend and thus you lose weight. Please read on!

    We will use Fitbit as an example, but this is applicable to any wearable activity tracker.

    1. When Fitbit is not available or not used, MyNetDiary estimates your typical daily calorie expenditures per "Sedentary" activity level, which includes some typical daily chores, walking, etc. The estimate depends on your current weight, height, age, and gender. For example, your estimated daily calorie expenditures on "Sedentary" level could be 2,500. MyNetDiary does not have any other information about your activities, so this is the best estimate available.

    2. On any given day, depending on how much you move and exercise, your actual calorie expenditures will be different that the estimated (2,500 in this example). It could be 1,700 calories, could be 2,500, or 3,000 and so on. A wearable activity tracker is meant to calculate and register your accurate calorie expenditure, whether it is lower or higher than the estimate.

    3. If you were active and did exercise, you can easily spend more that the typical estimated "sedentary" calories, e.g. spend 3,000 calories, so when you sync your Fitbit and this information arrives to MyNetDiary, your available calories will be increased by 500 (that is 3,000 - 2,500 estimate).

    4. BUT, if were not active on this day and barely walked around, Fitbit may calculate your actual daily expenditures as e.g. 2,150, which is 350 calories fewer than the 2,500 calories estimate. In this case, when you sync your Fitbit and this information arrives to MyNetDiary, your available calories will be decreased by 350 (that is 2,500 - 2,150).

    Continuing this example, if you estimate was 2,500 calories and were planning to lose 1lb/week (that is losing 3,500 calories/week or 500 calories per day), MyNetDiary should have calculated your food budget being 2,000 calories/day. If you spent 2,150 calories and ate the planned 2,000 calories, you calorie deficit for the day is 150 calories. You are still losing weight, but not as fast as planned. If you weren't using an activity tracker you'd be unaware that your calorie deficit is less than planned, that you need to be more active, or you need to eat a bit less if you are not active. Fitbit, reducing available calories helps you to know exactly where you stand and keeps your weight loss on track.

    MyNetDiary no longer creates separate records for Garmin workouts. Instead, MyNetDiary compares Total Calories calculated by Garmin with your estimated calories for weight maintenance and records the difference as Garmin Active Calories.

    Garmin Active Calories is the number of calories you expended during the day beyond your Weight Maintenance Calories, which depend on your Physical Activity (PA) level.

    This way provides more accurate accounting of your calories than importing workouts and daily steps into MyNetDiary. Importing workouts as separate records as it was done before will result in double counting of your workouts. You can see workouts that contributed to Total Calories in the notes of Garmin Active Calories record.

    Please see more details in How does Garmin linking work.

    Garmin's vivo activity tracker products tracks calories throughout the day. This includes calories burned as if at rest (BMR) as well as extra calories burned from being active. Garmin's fitness products only capture and display calories for being active.

    Calories can be viewed by users on Garmin Connect and these will correspond to what is captured and displayed by the devices. However, calories that Garmin Connect provides to integration partners such as MyNetDiary only include the calories burned associated with the given activity. They do not include BMR calories. So, Garmin calories displayed on Garmin Connect and in MyNetDiary will be different due to the way Garmin sends to its partners.

    Enabled Wearable Activity Calories can be shown in the Exercise section as Fitbit Exercise record. This record reflects your additional calories burned beyond Activities records in Fitbit, for example, calories you have burned while walking. Fitbit mobile app calculates and displays all calories burned. Resting Calories and extra active Calories are shown there as Daily Total Calories Burned. Fitbit Total Daily Total Calories Burned imported into MyNetDiary. But, they are shown in Exercise Notes only. To calculate Fitbit Exercise, MyNetDiary subtracts DRI (Weight Maintenance calories) from Fitbit Daily Total Calories Burned. This number of active calories is calculated according to your activity level. The value includes only calories burnt beyond expected. This is needed to avoid double counting. After subtracting DRI expected calories, MyNetDiary creates Fitbit exercise record.

    MyNetDiary can sync foods, nutrients, water, weight, steps and more to Samsung Health app. In the future, we are planning to add workouts.

    Due to technical problems, sync is implemented only in MyNetDiary's free app for Android, available in version 6.9.0 and later. It is not available in MyNetDiary's Diabetes app for Android.

    To protect your privacy, the sync is OFF initially, you have to open "App & Devices" from MyNetDiary app's Setting screen and link to Samsung Health. Enable syncing of the desired trackers from list.

    Export to Samsung Health App

    Foods and Nutrients

    MyNetDiary sends most detailed information - each food and each nutrient (up to 30 nutrients). We recommend enabling time tracking in MyNetDiary Settings, otherwise, MyNetDiary will send breakfast foods as eaten at 8 am, lunch - at 12 pm, snacks - 3 pm, and dinner - at 7 pm.

    Other Exports

    Besides foods and nutrients, MyNetDiary can export to the Samsung Health App your water glasses consumption and your body weight records

    Import From Samsung Health App

  • daily steps
  • body weight

  • These data can be added to the Samsung Health App by other fitness apps. The steps data can be also added to the Samsung Health App by compatible devices.

    If your activity tracker is aware of your exercise and includes its calories into daily totals, MyNetDiary will receive these calories as a part of the daily total. In this case, you should not log exercise separately into MyNetDiary, to avoid double counting the same calories.

    If your exercise is not registered by your activity tracker for some reason (you were not wearing it, or it's a static activity like yoga), you have two options.

    You can log it manually into your activity tracker's app or log and it will be synced to MyNetDiary; in this case you should not log it separately into MyNetDiary.

    Or, if you don't log it into your activity tracker's app or log, then you should log your exercise separately into MyNetDiary.

    You may also find it useful to review our in-depth Calorie planning guide.