Health App Workout Sync Troubleshooting

MyNetDiary can import workouts and workout calories recorded by Apple Watch and fitness apps, such as MapMyRun, Runkeeper, Endomondo, Human, and others. If you don't see workouts being imported into MyNetDiary, please follow the step-by-step instructions below:

After you've done successfully all the steps above, you should see the workout imported into MyNetDiary the next time you open MyNetDiary app.

Please note that MyNetDiary allows to specify minimum workout calories for import, 50 calories by default. Some health apps, such as Human record every movement as a small workout, often with 3, 5 or 10 calories, resulting in dozens and hundreds of such "workouts" per day. The minimum workout calories setting in MyNetDiary allows you to skip such "workouts". If you see workouts in the Health App with fewer calories than the minimal calories setting in MyNetDiary app, these workouts will not be imported. If you would like to import workouts with fewer than 50 calories, please adjust the minimal number in MyNetDiary iOS Health App Sync setting's.

Also, please note that MyNetDiary imports workouts for the last 7 days.

Finally, please note that importing daily step count from the Health App (including steps recorded by Apple Watch) is different from workout import. Imported step counts are stored separately from exercise and workouts. With MyNetDiary Premium, you can also enable "Step Bonus" calories, to record them as an additional exercise and adjust your daily food calorie budget.


View all FAQs