My timezone gets changed

The iOS and Android apps sync your phone's UTC offset so reminders follow travel and Daylight Saving changes. If new records have wrong timestamps, enable Set Automatically in the device's Date & Time settings and log food in the app. Then sign in on the website with the same credentials and log another food.

MyNetDiary and PlateAI can help you lose weight faster with meal reminders and notifications. To ensure you get reminders at the time you selected, MyNetDiary mobile apps sync your current phone's time offset from UTC, so that our servers can correctly calculate the time to send you reminders even if you travel or go on Daylight Saving time.

MyNetDiary and PlateAI store your current offset from UTC, which varies for standard and daylight time.

For example, if you are located in the US Eastern timezone, your UTC offset will be -5 hours during Standard (winter) time period, and -4 hours during Daylight Saving (summer) time period. Thus, the app's Settings page will automatically display for you "(UTC-5) Eastern/Central Daylight" during Standard time, and "(UTC-4) Atlantic/Eastern Daylight" during Daylight Saving time period.

If you change the offset manually on the website and then use MyNetDiary and PlateAI mobile app from a phone with a different UTC offset, the offset on the website will be updated automatically.

If MyNetDiary or PlateAI sets the wrong default current timestamps for your new records, please open the Settings App built into your phone, tablet, or iPad device, go to the 'Date & Time' section, and enable 'Set Automatically'. Then, open the app installed on this device and make a food entry. The Food Entry screen has to show the correct default current timestamp. Afterward, go to the www.mynetdiary.com website on the computer, sign in with the same credentials, and make another food record. The online version has to "pick up" the right timezone setting you just set on your iOS or Android device.

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