MyNetDiary Help Center
Step-by-step guides for the MyNetDiary calorie and nutrition tracker on iPhone, Android, and the web: logging food, scanning barcodes, connecting devices, setting your Calorie Budget, managing your subscription, and fixing sync problems. Steps are shown for iPhone, Android, and the web. Every article covers the same staff-verified food database, built on USDA and NCC sources with up to 108 nutrients per food.
How can we help?
Browse by Topic
Guides, settings, and calculations for everything in the app
Devices and Syncing
Fitbit, Garmin, Withings, Apple Health, Health Connect, Strava, MyFitnessPal import
Plans, Billing, and Subscriptions
Free vs Premium, cancellations, refunds, Family Sharing, gift codes
Troubleshooting and Known Issues
Sign-in problems, missing data, syncing between devices, download problems
AI Features
AI Coach, voice logging, Meal Scan, menu scan, meal suggestions, AI recipes
Food Database and Nutrition Data
Food accuracy, Food Grade, Nutrition Facts, PhotoFoods, missing foods, allergens
Weight, Body, and Health Tracking
Weight, blood glucose, blood pressure, medications, water, net carbs
GLP-1 Companion
Turning it on, protein focus, medication doses, reminders, injection sites
Reports, Charts, and Data Export
Email reports, print recipes, data export, weight chart, nutrient analysis
Community and Sharing
Community Forums, adding friends, sharing meals and recipes
Account, Privacy, and Settings
Sign-in methods, password reset, email change, units, privacy, delete account
Other MyNetDiary Apps
Wear OS watch app for MyNetDiary and PlateAI: food, water, weight, fasting timer
Did Not Find It?
Email support@mynetdiary.com or send a request from the app under Me, then Support. Most replies within one business day.