With iOS 17/watchOS 10, Apple radically changed how the watch complications work. We updated our applications to follow the new rules. Unfortunately, in some cases, previously working complications may stop working because of Apple's changes.
Complication is visible but displays zeros: We noticed that complications are often not updated immediately with iOS 17 and watchOS 10. It may take 5-10 minutes to update after making changes in the iPhone app. Please keep in mind that the watch app is updated immediately, but not the complications. Please wait at least 10 minutes to see whether the complication is updated.
Complication is not visible Some users noticed that complications are not displayed at all on some watch faces. In our tests, we found that this happens only if the complication is configured via the Watch app on the phone. The complication is displayed and works properly if it is configured on the watch itself. This makes us believe that the complications not displayed is caused by Apple's Watch app on the phone. We do hope Apple fixes all issues with complications in future updates of iOS. In the meantime, please use the following steps to configure complications on your watch: 1) long touch the watch face you want to configure, 2) tap the "Edit" button, 3) tap the complication spot you want to configure, 4) select MyNetDiary or PlateAI from the list of apps and select one of its complications, 5) press the crown once to exit editing, and press one more time to return to the watch face.