What is PhotoFoods Service?

PhotoFood Service lets you send photos of a food name and its nutrition label from MyNetDiary or PlateAI on Android, iPhone, iPod Touch or iPad. The team adds or updates the food and enters all nutrients, promised within 24 hours and typically in seven or eight hours. It is available for the USA, Canada, UK, New Zealand and Australia.

As vendors introduce new foods and modify the composition of existing foods, some foods might be missing from the food database or become out of date. With MyNetDiary and PlateAI on Android, iPhones, iPod Touches, iPads, you can send us food name and nutrition label photos directly from the app. We will add or update the food and enter all nutrients for you! We promise to process requests in 24 hours. Typically, it's much faster, about seven or eight hours.

To initiate an update of the existing food is possible in a few ways. If the scanner finds food, the user can log the food or send photos to request its update. If the user searches by name and finds the food, it's possible to check its nutrition facts by tapping the full food name from the food entry screen. The opened Food Label screen will show the Update button in the top-right corner. Tap this button and submit a photofood request in case of the wrong nutrition facts.

The Photofood Service is enabled by default when the user creates new Custom Food. (To enter nutrition facts yourself, turn the photofood option off.)

While creating new custom food, switch from the Send Photos to the Type-In Nutrients to enter nutrition facts manually if you prefer to do it yourself.

PhotoFood feature is available for USA, Canada, UK, New Zealand, and Australia at the moment. Enabling it is possible by changing the location in the device settings.

See also PhotoFood help page and the demo video tutorial.

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