With Diabetes tracking, the app applies food label safety rules to system foods, contributed foods, and custom foods, so a search by name or a barcode scan may return fewer results. If a barcode scan finds no match, search by food name and pick the correct item from the suggestions. If nothing matches, create a new custom food.
The app applies food label safety rules for Diabetes users, which may lead to fewer results when searching by name or scanning a barcode. These safety rules apply to system foods, contributed foods, and custom foods.
If a barcode scan doesn't return a match, try searching by food name and select the correct item from the suggestions. If no match is found, you can create a new custom food.
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Email support@mynetdiary.com or send a request from the app under Me, then Support. Most replies within one business day.