Carbs tracking is crucial, especially for diabetics. While you log your foods, our system may identify and lets you know that information about carbs or carb-related-nutrients is missing. We cannot put zero grams if such a value is unknown; so, we warn you by showing the Missing Carb Info or Invalid Carbs red message.
To avoid this alarm on the Food Entry section and in the Food Report, copy and customize the appropriate item. Create your own custom food based on it. Enter carbs, fiber, and sugar alcohols numeric values; enter zeros if it is obvious. Alternatively, use a similar item from the Staple Foods catalog or from the PremiumRecipes catalog. They have the most complete nutrition facts.
On the mobile app, tap such a food item logged to the meal, tap the food name on the Food Entry screen and, then, tap an Update button on the top-right corner of the Nutrition Facts screen. Submit photofood request; so, we will add the missing nutrient values for you. Please note that some vendors and restaurants do not publish this information; so, we cannot display it either. We add the values exactly as printed on the real food package or in restaurant menus or on the official vendors websites.
You may also find it useful to review Missing Carbs warning while diabetes tracking and Tracking Carbohydrates blog posts.