If you paid for a subscription in the app or on the website but your account did not upgrade, email support@mynetdiary.com. Attach a copy of your purchase receipt to the message. The support team reviews the receipt and helps you activate your subscription. Keep the receipt from the store or website where you paid.
If you purchased a subscription through the app or the website but the upgrade hasn’t appeared on your account, please follow these steps:
Our support team will review your receipt and assist you in activating your subscription.
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Email support@mynetdiary.com or send a request from the app under Me, then Support. Most replies within one business day.