Managing Website Subscriptions

A subscription bought on the website renews automatically at the start of each billing cycle until you cancel it. After you cancel, you keep full access until the end of the current paid period. Payments go through Paddle, so MyNetDiary does not store your card details. New users get a 14-day money-back guarantee with a full refund.

When you purchase a subscription through the website, you are charged a recurring fee rather than a one-time payment. Your subscription renews automatically, and the next payment is charged at the start of each new billing cycle.

We do not store your credit card information. Payments are securely processed through Paddle, a trusted third-party payment provider.

If you wish to cancel your subscription, click here. You will continue to have full access to all features until the end of your current paid period.

Please note that canceling your subscription does not automatically request a refund.

Refund Policy: For new users who purchased a subscription through the website, we offer a 14-day money-back guarantee—no questions asked. Contact our support team if you wish to request a refund. Our support team processes refund requests within two business days. After a refund is issued, the time it takes to appear in your account depends on your bank or payment provider.

If you made a purchase in the mobile app:

  • Managing iOS Subscriptions
  • Managing Android Subscriptions
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