Don’t worry! Please email support@mynetdiary.com with your UserID (found at the bottom of the Support & FAQs screen in the app) and let us know which country is set in your App Store or Google Play profile. Also, make sure your payment method there is valid. We’ll then check which promotions may be available for your account in your region.
Missed Promo Offer in the App
If you missed a promo offer in the app, email support@mynetdiary.com. Include your UserID, found at the bottom of the Support & FAQs screen. Say which country is set in your App Store or Google Play profile, and check that your payment method there is valid. Support then checks which promotions may be available in your region.
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Did Not Find It?
Email support@mynetdiary.com or send a request from the app under Me, then Support. Most replies within one business day.