The scanner shows the food label with an invalid or missing nutrient.
The vendor possibly updated the nutrition facts, and information on our food label became obsolete. We have a semi-automatic process for making necessary adjustments. It's called the Photofood Service. Please tap the Update on the Food Label screen of the found food item, take two photos (name and nutrition facts,) and link the barcode. We'll update the food label within 24 hours after you send these photos. (If you want, log this item before getting notified that we updated this food. The system will update the nutrients according to the processed photofood request.)
You see that the food logged to your net diary has an invalid or missing nutrient.
If you found that the nutrition facts of the already logged item are inaccurate, please follow the below steps:
- tap this food record logged to your meal screen (e.g., Lunch screen)
- tap the food name from the food entry screen,
- tap the Update from the Food Label screen,
- take two photos, Link Barcode, and tap Send.
MyNetDiary and PlateAI Food Data Research team will update the nutrition facts of this food and your food entry in 24 hours.
You noticed that the food from the database has some missing or invalid descriptions in the name
If some words like "sugar-free," "fat-free," "gluten-free," or any other important words (e.g., flavor description) are missing in the food name, there is a chance that this vendor has two similar products in its product line. For example, one is "sugar-free," and another is the regular one; or some yogurts may have just "strawberry" or "strawberry-banana" flavor. If you cannot find a particular item in our database by name or by scanning the barcode, please create a new custom food with the specific keywords fully describing the food name, link the UPC code, and submit the photofood request. We'll add this new item to the database in 24 hours.